TCH-Rick

There was a blank index.html file in the folder as well as index.htm. As a result the index.html was the default. I removed it and the site is loading fine.

You would need to register the domain and set the nameservers to the same ones you are using with the domain currently used on the account. Once that is done you would need to open a Help Desk ticket using the link at the top of this page and request to have the domain changed.

It would help to have a domain. The most common problem in not seeing your site is publishing to the wrong folder. You should put all files you want visible in the public_html folder.

You should open a Help Desk ticket using the link at the top of this page and we can kill the locked process.

The time is pretty standard. You can log into your domain management at the registration page to check on the progress.

It is possible to use other DNS services. Some features in CPanel such as automatic creation of subdomains will not work, however, as the DNS record would have to be changed manually.

This issue is a good example of why we ask folks to open a Help Desk ticket when there are technical problems. We moved a client from a shared server to a dedicated server and he began having the errors in his MT installation. We tried several things including having him reinstall the software, we checked server configurations, etc. Everything pointed to a problem somewhere in the code. Then we got two or three other tickets with similar complaints. At this point it was obvious that there was something more going on. Searching through the MT forums led to a thread with a description of how one user had corrected it by rolling back the DBI and DBD modules. At that point we tried it on the dedicated server and it worked. We then did the same things on the other servers where tickets had been submitted and it worked on those as well. By submitting a Help Desk ticket we can see when there is a pattern pretty quickly. If anyone is still getting the errors please open a Help Desk ticket and we can take care of it.

Please note that the scripts included in the Add-On scripts is the same regardless of the Cpanel theme used. WordPress is not installed by default in the Add-on scripts. It may be on a server or two as a test. I would suggest installing it manually anyway. WordPress is one of the easiest installs I have seen and users here will help you get it running if you have any problems. Taking a little more time to install it manually will make it easier to upgrade when new versions come out as you will know how it is set up.

I would suggest worrying about one thing at a time. Save the .htaccess file and create a new one with just the code that has been suggested to prevent the remote domain from accessing your site and not include the Hotlink protection. The code that CPanel adds to prevent hotlinking can mess up other things. Once you have one thing working you can try coding in the Hotlink protection manually.

My wife had the day off and worked in the yard all day. I cooked supper and worked on the Help Desk most of the day. We celebrated on Saturday. We went to see the local class A baseball team play. It was obviously A ball, the opposing pitchers hit 4 or 5 players. It was a lot of fun, though, and for $8 a ticket we had front row seats over the visitors' dugout. There was a fireworks show following the game and we stopped at Krispy Kreme for doughnuts on the way home. It was a nice night so we drove home with the top off the car.

Hope everyone had a great day. Here is a 30 second clip I took with my digital camera of the finale of the fireworks following the baseball game Saturday night. It's 3 megs in mpg format. Fireworks Finale

You are still the owner of the domain if you use the privacy options, it just will not be listed in the public whois search.

You should submit a Help Desk ticket using the link above so that we can take a look.

I set up PGP in one of my accounts with Horde. To log in securely use https://yourTCHdomain.com:2096.

I had Outlook 2000 and upgraded to 2003.

The problem is likely Outlook. I had a similar problem where my ISP account in Outlook became corrupted. I did end up upgrading and it worked fine but I have since changed to Thunderbird and was able to import all my old messages into it.

If you used Front Page to create the site you should publish the site using Front Page. FP is pretty picky, however, before the domain has completely propagated. I tried to connect using FP and it returned an error since the domain has not completely propagated for me. Propagation can take 24 to 48 hours or even longer with some ISPs. We also have information on our Help Pages for help with Front Page. It can be found here and has videos on publishing. I would suggest publishing using http.If you are getting an error I would suggest waiting a little longer and trying again.

This is up to you. You can set them up to be unlimited or you can set limits. Same as email. You can set limits as you want. The Reseller Support links on our Help Pages includes videos on using the WHM. The features can be the same or you can set limits. You also control the disk space and bandwidth quotas. Yes, they would just need to purchase a plan. We can then move the account to the new plan.

Try it now. If there are still problems update the ticket with details on how we can test it including a URL, username, and password for an email account.

The magic_quotes_gpc variable is set to on in the php.ini file and we cannot edit the file for a particular account. Some scripts require it to be on. You can put the following command in your .htaccess file in the folder that the script is in to change the variable: php_value magic_quotes_gpc on or php_value magic_quotes_gpc off

Also note that perl scripts will run outside of the cgi-bin folder and that any subdomains will also have a cgi-bin folder created in the subdomain folder.

The public_html folder is the "htdocs" directory. The cgi-bin folder is inside of it. The absolute path would be /home/cpanelusername/public_html/cgi-bin/.

Worked fine for me. Make sure you have created the database, user, and added the user to the database. Also be sure you enter the information into the configuration including your username appended, i.e. the database name is cpaneluser_wb etc.

I downloaded the trial version and published on of the template sites to a test account. If you go to the FTP tab when you go to publish then you should enter the following: Remote Publish directory should be /public_html Host Name should be uniquedesignsbyella.com User Name should be your CPanel username Password should be your CPanel password Make sure the Passive Mode box is checked. That is pretty much it. It looks like the data published but it published to a public_html folder created in your public_html program. One thing you can do is fill out the FTP connection information and click on the Browse button net to the Remote Publish Directory and navigate to the correct folder (public_html or www).

It does not look like the site published correctly. There are no files uploaded at all to the account. I looked in the public_html folder and in the root folder and saw no files.