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  2. Joomla 5.1.2 and Joomla 4.4.6 is security and bug fix releases for the 5.x and 4.x series of Joomla. Read more / Get it at: joomla.org/announcements/release-news/5909-joomla-5-1-2-and-joomla-4-4-6-security-and-bug-fix-release.html or use the built in updater.
  3. This maintenance has been completed successfully, and all services have been restored. If you are facing any issues, please feel free to open a ticket at MYTCH. I appreciate your understanding as we enhance and upgrade our services.
  4. I am sorry for the long delay. We ran into some issues. However, the restoration of accounts has started.
  5. The maintenance for this server has started. We will update this post as we roll along. Thank you for your understanding and patience as we improve our infrastructure.
  6. This maintenance has been completed successfully, and all services have been restored. If you are facing any issues, please feel free to open a ticket at MYTCH. I appreciate your understanding as we enhance and upgrade our services.
  7. Good morning, Account restoration is currently underway. We will provide further updates as they become available.
  8. This maintenance has started. We will update this forum post as we move along. I appreciate your understanding as we enhance and upgrade our services.
  9. Please be advised that we have found it necessary to reschedule the UPS maintenance planned for tomorrow. New notices will be posted when a replacement date has been chosen. Thank you
  10. Please be advised of the following upcoming planned server maintenance notification: Date: 06.12.2024 Time: Estimated Start Time 7:00 EST Service Impacting: YES Scope of Work: Software Stack Upgrades Resolved: NO Notice Source: https://status.totalchoicehosting.com TotalChoice Technicians will perform service-impacting server maintenance to perform operating system and software stack migrations. During this maintenance, you may experience temporary service interruptions. We will make every effort to minimize downtime and ensure a smooth transition. We appreciate your understanding and patience as we work to enhance our services.
  11. Hello, I am pleased to announce that this maintenance window has been completed successfully. If you are facing any issues, please open a ticket in MYTCH.
  12. Good Morning TCH Family, We have started the account restoration process. Further updates will be provided as we move along. Thank you for your continued understanding and patience as we work to upgrade our services.
  13. Good Morning TCH Family, We have started the maintenance window for the server. Updates will be posted to this thread as we move along. Thank you for your understanding as we work to upgrade our services.
  14. Please be advised of the following upcoming planned server maintenance notification: Date: 06.11.2024 Time: ICompleted Service Impacting: YES Scope of Work: Software Stack Upgrades Resolved: Yes Notice Source: https://status.totalchoicehosting.com TotalChoice Technicians will perform service-impacting server maintenance to perform operating system and software stack migrations. During this maintenance, you may experience temporary service interruptions. We will make every effort to minimize downtime and ensure a smooth transition. We appreciate your understanding and patience as we work to enhance our services.
  15. Please be advised of the following upcoming planned server maintenance notification: Date: 06.10.2024 Time: IN PROGRESS Service Impacting: YES Scope of Work: Software Stack Upgrades Resolved: NO Notice Source: https://status.totalchoicehosting.com TotalChoice Technicians will perform service-impacting server maintenance to perform operating system and software stack migrations. During this maintenance, you may experience temporary service interruptions. We will make every effort to minimize downtime and ensure a smooth transition. We appreciate your understanding and patience as we work to enhance our services.
  16. This maintenance is complete. If you have any questions please feel free to let us know. Happy Hosting!
  17. Reason for Outage (RFO) – FAWN SHARED SERVER Incident Summary: On 06.03.2024, the Fawn server experienced an extended downtime during a planned migration to a new operating system. This document outlines the cause, impact, and corrective actions taken in response to this incident. Incident Details: Date of Incident: 06.03.2024 Duration of Outage: 07:00AM – 1230PM EST Affected Services: All hosted accounts on the shared server “Fawn” Incident Description: During the migration of our server to a new operating system, we encountered significant delays in restoring user accounts. This unexpected delay prompted our technical staff to halt the process and conduct a thorough review of the new hardware. Upon investigation, it was discovered that the RAID controller on the new hardware was faulty, which was the primary cause of the prolonged restoration time. Immediate Actions Taken: Hardware Inspection: Our technical team conducted a detailed inspection of the new hardware to identify the root cause of the delay. Paused Migration Process: Once the faulty RAID card was identified, the migration process was immediately paused to prevent further complications. Fault Identification: The RAID controller on the new hardware was identified as faulty. Service Restoration: The old server was returned to service to minimize downtime and restore user access to their accounts. Impact: User Accounts: Users experienced an extended period of downtime, resulting in limited or no access to their accounts and services. Service Degradation: Temporary service degradation occurred while switching back to the old server. New Maintenance Window: Schedule New Maintenance Window: A new maintenance window will be scheduled to complete the server migration with fully functional hardware. Conclusion: We apologize for the inconvenience caused by this outage and are committed to preventing similar issues in the future. Our team is taking the necessary steps to ensure a smooth and efficient migration process during the next scheduled maintenance window. Thank you for your understanding
  18. Hello, We have run into some issues with the migration, so we have decided to reverse our plans and bring the old server back online. Our team will review the new server and determine the issue, and once this is done, we will revisit this migration at a later date. We are very sorry for this unforeseen issue, and thank you for your understanding.
  19. Hello, Any emails that would have been sent to the server during the outage would be retried by the sending server; typically, this is not an issue.
  20. Is there a way to retrieve emails that were missed/bounced during the maintenance?
  21. I understand the restoration is underway, as already asked here is there any kind of timeframe for that? Hours? Days? It's Monday morning and we're attempting to get to work here so just figuring out how long of a break I'm on here would be helpful. I understand maintenance is generally good for the long term health and safety of my server so don't take this as anger, just confused and looking for any kind of clarity. I also just became aware that all email is getting kicked back to clients saying "message couldn't be delivered to xxxx because the remore server is misconfigured". This is double bad as I was awaiting some important emails this morning that at this point I assume I will not get ever.
  22. Hello Head Guru, MySQL 8.0.xx uses "caching_sha2_password" as the default value for the "default_authentication_plugin" variable. My hosted webstore needs the legacy default value "mysql_native_password" to work properly. Please help. Thank you.
  23. You are welcome and thank you for your understanding
  24. Thanks for the update! Perhaps in the future, the message could be clearer about the lengthy downtime that was expected.
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