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Everything posted by TCH-Rick

  1. I editted your post to remove the username. If the art folder is in the images folder then it should be /home/my_cpanel_username/public_html/images/art/
  2. The Access Host feature is for remote connection to the MySQL database, i.e. if you want to connect from your local computer, another server, etc. You would enter the IP address thta you wish to allow access. Entering the wildcard $ will allow any IP access. To connect directly from your website you would just use localhost as the server in the MySQL set up whether it is for your main domain or a subdomain.
  3. You should be able to do what you want depending on ownership and permissions of the file. I would suggest using: rm -f /home/cPanelname/path-to-file
  4. Have them log in using /sqmail at the end of the domain instead of /webmail. The version we have installed over port 80 should work fine.
  5. I would agree with Rob and get the domain first. Then purchase the hosting account and sign up with the domain. Once you receive the welcome email just change the nameservers on the domain with your registrar to the ones given in the email and wait for propagation.
  6. There can only be one cPanel login with an account. It is not possible to have a second login restricted to certain folders. Creating an FTP account is the only way to grant access to specific folders. I'm not sure what you mean by "do anything to the files." If you create an FTP account and the party logs in using an FTP program they can upload, download, change permissions, etc.
  7. You can click on the folders you want to clear and then use the clear folder option. If the spam is in a Spam folder there is an easier way. You can click on the Spam Assassin icon and there is a Clear Spam Folders link at the bottom. That will clear all of the spam folders on all of your accounts.
  8. You can log into the account using Horde webmail and use the Folder options at the top. You can clear an entire folder using that option.
  9. If it has been a while since the script was added I would strongly suggest either deleting it and adding a new one or at the very least check with whoever wrote the script and update it to the latest version. Problems may be due to incompatibility with newer versions of PHP. There are folks out there that love to look for old versions of contact us type scripts and use security holes in them to try and spam.
  10. Please open a Help Desk ticket at the link listed above and someone there will be able to assist.
  11. My first modem was 300 baud. I had a couple of phone bills for over $100 from surfing BBSes around the country. Saved my money to spend $200 on a 1200 baud modem.
  12. The Semi-Dedicated accounts are still on shared servers. You would need a dedicated server for the requirements you mention.
  13. I'm a Math Teacher and although it can be stressful I suspect I cause more than I get.
  14. In answer to the second question, yes, you can switch the client accounts to regular accounts should you wish to do so later.
  15. I use DadaMail for a list and have several addresses that use Yahoo addresses. They have not reported problems with messages ending up in Bulk Mail folders. I would suggest that you contact them and ask them to add the domain to any whitelist that Yahoo may use. They should be able to do this by clicking on the message in the Bulk Mail folder and then clicking on the Not Spam button at the top. Most of the popular email accounts such as Hotmail, Yahoo, etc. are becoming more aggressive with their anti-spam measures so it does take some training to prevent false positives.
  16. It should be corrected now. Reply back to the ticket if there are still any problems.
  17. Please submit a Help Desk ticket using the link at the top of this page and we can correct the problem.
  18. You should be able to check AWStats for either domain to see how many are accessing the sites using the domains.
  19. Most of us who helped with the MT installation instructions have moved to other options.
  20. All plans we offer meet the requirements you gave.
  21. Both domains are working fine. It is likely that there is a firewall at your work blocking the ports needed for cPanel.
  22. Not necessarily. If T-Mobile blocks port 25 to external mail servers you would be able to send through their server and not ours. The other most common problem with sending is not having authentication turned on. If it is working through your ISP's server I would suggest leaving it as is.
  23. You will need to post a Help Desk ticket using the link above. Someone there can look into your issue.
  24. You will need to open a Help Desk ticket using the link at the top of this page. Someone there will be able to help with updating your stats.
  25. Although we do not register .ca domains you can still host a .ca domain with us. You would just need to register the domain with a registrar that allows setting the nameservers to our nameservers.
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