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TCH-Alex

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Everything posted by TCH-Alex

  1. We highly recommend you to post a ticket to the help desk on this kind of issues. Being said that, the issue has already been fixed, as I can see your user name on the error.
  2. Normally there will be two reason for this 1. Some one is spoofing your email or 2. Your mail account got compromised or hacked. If you please update the recent ticket JBD-575-28226 with the full header of the recent bounced mails, we shall confirm you whether it is spoofed mail or it was sent from your account by hacking it. If you have any issues to reply to the existing ticket, please feel free to open a new ticket.
  3. If the bad bots are hitting badly on your site, it is advisable to block their access to your site. There are two method that you can reduce the access of bad bots to your account, such as using a robots.txt file or blocking through .htaccess file.
  4. This is because the senders IP has been blacklisted at SpamCop, but not an issue with your mail server. In the given example, the IP 98.139.91.203 blocked at SpamCop and you can have a look at http://www.spamcop.n...p=98.139.91.203 for the reason why that IP blocked.
  5. Happy Birthday Bala Have a great day
  6. This was just a permission issue, that I have corrected for you. You can continue with the installation now. Please note that php is running as suPHP on the server, and the maximum permission you required for a folder is 755 and a file is 644.
  7. Can you please try this; > <IfModule php_config> php_value post_max_filesize 11534336 php_value upload_max_filesize 10485760 </IfModule>
  8. If you are using an external exchange server and hosted on another server, it is possible that the mails generating from the hosted server try to deliver locally, as the default MX settings is to deliver the mails on the same server. Its needed to set the correct MX records on the hosted server and add the domain on a file [/etc/remotedomains] that contains a list of domains that will have their email hosted at another server. If you have the same issue with any domains hosted with us, just drop a ticket to the help desk.
  9. I am sorry, but RoR is not supported on our shared servers and we have no near plans to enable them on shared servers. If we have any change in plans regarding RoR, we shall post on this forums.
  10. I have already been worked on this issue per your help desk ticket and replied to you There were two issues with php on the server, the first caused the "Internal server error" and the second one caused the warnings on your error_log I have recompiled php on the server to fix the issue with php and it was resolved the "Internal server error" issues. The second one was bit confusing, but checked with the Lead admin and found that it was because of htscanner, php-cgi issue, that we fixed and replied to your ticket. We are sorry for the inconvenience and express our sincere thanks for your continued business and support. If you are have any specific issues, please update your ticket and we will gladly work on it.
  11. Belated happy birthday Dick Hope you had a great day
  12. As the server is running php as suPHP, you can use local php.ini file for specifying php include directory. Just create a local php.ini inside the root of your account (/home/user) and add the line > include_path = ".:/home/user/include:/usr/lib/php:/usr/local/lib/php" And add the following line on .htaccess inside /home/user/public_html > suPHP_ConfigPath /home/user
  13. Please note that /sqmail was a custom installation provided by us for the users who are not able to connect to webmail because of local network blocking the webmail ports 2095/2096. However, cPanel implemented a proxy sub domains to access webmail at http://webmail.YOURDOMAIN/'>http://webmail.YOURDOMAIN/ that works on the normal apache port 80. As cPanel itself is provided with the new method to access webmail on port 80, we have to deprecate the custom squirrelmail installation at /sqmail and we advice to use the new method http://webmail.YOURDOMAIN/ If you are not able to access webmail through proxy sub domain, please open a ticket to the help desk.
  14. Belated birthday wishes, Terri Hope you had a wonderful day.
  15. nginx is a lightweight, high-performance Web server/reverse proxy and e-mail (IMAP/POP3) proxy, that is used mainly for load balancing on a cluster of servers. The errors like ""404 page not found" "Welcome to nginx!!!" are common 404 errors on nginx server, when hit on invalid pages etc.
  16. Thank you Rajah for the kind words way to go Sean
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