TCH-Rick

Please note that it is not a good idea to set a cron to run every minute as it will often cause excessive cpu loads, especially if the script gets out of control.

The most common problems are not having write permissions on the directory you are uploading to or not haveing execute permissions on the file you are running. To look further we would need to see the script and have more details on the error you are getting.

Sorry to be delayed in answering. To request any perl module to be installed you would need to open a Help Desk ticket and make the request there. Please include technical reasons why you need the module installed and we can consider the request from there.

Yep. Drop a Help Desk ticket and we can fix it. Actually, try it now and see if it is working. I made an adjustment on server 17.

It should be back up now. The CPanel chat server was stopped.

I mentioned to Mike that I thought about 90% of the Spam Complaints from AOL had something to do with this topic. Since I teach Probability and Stats I thought I might check and see if my estimate was correct. I just looked through about 20 complaints that we have received in the last 24 hours. If the message looked like Spam (BREAKING NEWS on TRHL is one that popped up a lot as did one promising better fuel mileage) then I went in and looked at the forwarders set up for the domain AOL was complaining about. I didn't find that 90% of them had forwarders set to to an AOL account, the percentage was 100%. That's right, every single one of them had a forwarder set to AOL and in a few cases an AOL account was set up as their default address which means any message sent to an address that doesn't exist for that domain (such as the ones that look like kasijdhuyi786@domain.com) would be forwarded straight to AOL. (TCH-Jim, I think your case was the first one I saw that was a result of this problem.)

Let us know what server you are on and we can check it out.

Yes, you can use .htaccess to do the things that have been mentioned.

Yes, it only would create the www.sub option. It is set up that way since so many folks just automatically type www in front of everything.

Maybe this is the answer you do want to hear. There has been a change recently in the way CPanel sets up subdomains. It now adds two entries to the DNS Zone and httpd.conf files so that either subdomain.domain.com or www.subdomain.domain.com works. That means that if you have a subdomain that has been set up for a while it is likely just set up to use subdomain.domain.com as a url. If you delete the subdomain and recreate it, it should set up both with and without the www as options. Once warning, though, I have seen some cases where only the www.subdomain.domain.com url works. It's not hard to fix but it could mean a trip to the Help Desk.

Should be fixed now. Let us know if you see the error pop-up again.

I'm not sure why you want them to bounce rather than just set up the address to go to :blackhole:. The :fail: option does send a bounce and theoretically is designed so that the other server will then remove the address from their list. Spammers, however, often use fake address so the bounced message bounces back to you. Not only that, but the messages often get stuck in the mail queue first and are retried many times before it ultimately fails. This means more work on the mail server as it processes messages that will never get delivered. I recommend sending messages to :blackhole: so that the server only has to deal with the message once. It comes in, is discarded, and forgotten.

While using the account without a domain is possible (you do have an IP address that is generally so that you can upload before propagation) it is not recommended. Many scripts will not work correctly, Stats programs will not work correctly, and other account functions work not work. CPanel transfers cannot be done by the user, they must be done by us. All functions in the CPanel demo are on our CPanel but some options are not functional on vitual accounts, i.e. SSH, parked or add-on domains, etc. Only yje options described in the plan options are functional.

Yes, they are FrontPage extension files. To remove them go to the FrontPage options in your CPanel and click on uninstall FP extensions.

To do this there would need to be changes to the DNS Zone of the domain and a couple of other server files. Changing the MX this way would basically remove mail functions from the server for the domain. Submit a Help Desk request if you need to do this and we can take care of it.

Yes. Once you have registered the domain (and set the nameservers to our servers) open a Help Desk ticket and request the domain name change and we can do that for you.

Can you provide a url to one of the files so that we can see what is happening (or not happening?) Check and be sure that the permissions are being set and "sticking."

If you go to E-mail Filtering in your CPanel and Add a Filter you can create a filter to delete marked messages. Just choose Spam Assassin Spam Header contains *****SPAM***** and select discard. You will also need to be sure that the Spam Header is turned on in the configuration section and that it is adding *****SPAM***** to the headers.

Filenames are case sensitive in linux. Directories and filenames must match on the disk and in the code. For example, the code for the image that is missing on the left is calling for /pictures/odyssey/odysseyBoat.jpg but the directories are Pictures and Odyssey. As a rule, I use all lowercase letters in directory names and filenames to avoid this problem.

We can host the account as long as you can set the nameservers with the registrar. We do not handle registration for .au domains.

If you install one of the forums in CPanel (either PhpBB or Invision) it will create the db as a part of the install. If you are installing the forum manually you can create the db in Manage MySQL in your CPanel. Just create the database and a user and then add the user to the database in Manage MySQL.

Please don't double post questions. We read them all. I have deleted the duplicate post. Offhand I can't think of anything. I can say that .asp files are not supported so you would need to look for something using php or perl. I would suggest looking at hotscripts.com.

I don't have a Mac and don't know what program you are using to create your site. Using a program like Dreamweaver it usually handles all of that for you. Since subdomains are really just folders in your account I would tend to have the file structure more like it is in CPanel, i.e. public_html/nation_and_world/issues/common_sense

The style_images folder needs to be chmodded to 777. I have set that and it should work now.

Andy and I played around with the code a bit and it is closer. The errors are gone and it lists the names of the interviews. There were several key parts of the code commented out causing some errors as well as not having the table you wanted to use in the code. Everything on the server is functioning correctly and php/MySQL are compiled correctly.