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TCH-Dick

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  1. Hi, Unfortunately, if Concrete CMS is triggering ModSecurity then you will find that it does so on any host choosing to run most core rules. We have seen in the past where this CMS has issued updates to fix triggering ModSecurity but I am not sure if that is something you can rely on happening quickly. It is always a good idea to leave ModSecurity enabled in your account, but we do provide an option to disable it as sometimes there is no other reasonable option. In your case, I have asked our techs to disable two rules for your cPanel user only. We do not normally offer this type of exclusion often as it requires manual maintenance of rules for every user requiring them, but all clients are free to ask. Someone will update ticket shortly about the specific rules that are being disabled. Please note that we can not guarantee these rules will remain disabled due to updates and should be considered temporary. I also recommend reaching out to Concrete CMS and request they work to implement changes.
  2. As part of the continued improvements to the TotalChoice Hosting server farm, we will be migrating all accounts on this server. The new server will provide you with more power, stability and potential to further expand your business. This migration will occur between August 2 - 6 with the expected start date of Thursday August 5th. You will not need to make any IP changes or DNS modifications from your end if you are using our nameservers. If you are using external nameservers or pointing the domain via IP from outside, you may need to update the IP to the one mentioned below. Please note that this needs to be done only after the migration is reported as completed in our forums. Old hostname :: cass.tchmachines.com New hostname :: ruby.tchmachines.com All IPs will be migrated to new server. New Main IP: 208.76.80.8 As always our technical support team will be online to attend your queries.
  3. As part of the continued improvements to the TotalChoice Hosting server farm, we will be migrating all accounts on this server. The new server will provide you with more power, stability and potential to further expand your business. This migration will occur between August 2 - 6 with the expected start date of Wednesday August 4th . You will not need to make any IP changes or DNS modifications from your end if you are using our nameservers. If you are using external nameservers or pointing the domain via IP from outside, you may need to update the IP to the one mentioned below. Please note that this needs to be done only after the migration is reported as completed in our forums. Old hostname :: sixmile.tchmachines.com New hostname :: pike.tchmachines.com All IPs will be migrated to new server. New Main IP: 198.38.77.194 As always our technical support team will be online to attend your queries.
  4. As part of the continued improvements to the TotalChoice Hosting server farm, we will be migrating all accounts on this server. The new server will provide you with more power, stability and potential to further expand your business. This migration will occur between August 2 - 6 with the expected start date of Tuesday August 3rd. You will not need to make any IP changes or DNS modifications from your end if you are using our nameservers. If you are using external nameservers or pointing the domain via IP from outside, you may need to update the IP to the one mentioned below. Please note that this needs to be done only after the migration is reported as completed in our forums. Old hostname :: mooosehead.tchmachines.com New hostname :: swan.tchmachines.com All IPs will be migrated to new server. New Main IP: 198.38.77.35 As always our technical support team will be online to attend your queries.
  5. As part of the continued improvements to the TotalChoice Hosting server farm, we will be migrating all accounts on this server. The new server will provide you with more power, stability and potential to further expand your business. This migration will occur between August 2 - 6 with the expected start date of Tuesday August 3rd. You will not need to make any IP changes or DNS modifications from your end if you are using our nameservers. If you are using external nameservers or pointing the domain via IP from outside, you may need to update the IP to the one mentioned below. Please note that this needs to be done only after the migration is reported as completed in our forums. Old hostname :: bankson.tchmachines.com New hostname :: swan.tchmachines.com All IPs will be migrated to new server. New Main IP: 198.38.77.35 As always our technical support team will be online to attend your queries.
  6. As part of the continued improvements to the TotalChoice Hosting server farm, we will be migrating all accounts on this server. The new server will provide you with more power, stability and potential to further expand your business. This migration will occur between August 2 - 6 with the expected start date of Monday August 2nd. You will not need to make any IP changes or DNS modifications from your end if you are using our nameservers. If you are using external nameservers or pointing the domain via IP from outside, you may need to update the IP to the one mentioned below. Please note that this needs to be done only after the migration is reported as completed in our forums. Old hostname :: kearsley.tchmachines.com New hostname :: belle.tchmachines.com All IPs will be migrated to new server. New Main IP: 198.38.77.40 As always our technical support team will be online to attend your queries.
  7. As part of the continued improvements to the TotalChoice Hosting server farm, we will be migrating all accounts on this server. The new server will provide you with more power, stability and potential to further expand your business. This migration will occur between August 2 - 6 with the expected start date of Monday August 2nd. You will not need to make any IP changes or DNS modifications from your end if you are using our nameservers. If you are using external nameservers or pointing the domain via IP from outside, you may need to update the IP to the one mentioned below. Please note that this needs to be done only after the migration is reported as completed in our forums. Old hostname :: culhane.tchmachines.com New hostname :: belle.tchmachines.com All IPs will be migrated to new server. New Main IP: 198.38.77.40 As always our technical support team will be online to attend your queries.
  8. Maureen, I am sorry no one has replied and that I do not have a specific script/service to recommend. However, your hosting service with us allows you to run your own databases and scripts. I would recommend finding a free or paid script to create a searchable database and front end. You could also have someone design and create a basic tool for you.
  9. TCH-Thomas is correct but I am going to ignore DNS and only focus on some issues for connecting to the server for email: If you are using your domain name in the email settings, then you will be OK. If you are using the main shared IP in your email settings, which will be moved to the new server, then you will be OK. If you are using the old server hostname without SSL, which will be moved to the new server, then you will be OK. If you are using the old server hostname with SSL, since the hostname will be redirected but not the certificate, then you might have issues. While I can not cover every possibility and email client configuration, the above is a good general start. All of the listed methods are valid ways to connect and but I personally will always recommend that you connect using your own domain name and a secure port, but neither is a requirement. If you need/want to connect using a secure port your options are to use our hostname, purchase a SSL certificate for your domain, enable let's encrypt for your domain in cPanel, or a combination of any of the three. If you have any questions about your current setup then feel free to contact the desk, our techs will gladly review and advise. Regarding "using the old server hostname with SSL" in your email client, I am going to consult with my migration team to see if we can overcome this issue as well. I can not guarantee that is something we can permanently maintain but I think we can make an effort to deal with it.
  10. If you are not using our DNS then the general answer is "Yes, you should update your records after the migration". However, when All IPs are being migrated to the new server, we make every effort to locate those accounts and update things on our end. While that effort does make things seamless, it is not foolproof and does take us a bit longer to complete after the initial transfer.
  11. As part of the continued improvements to the TotalChoice Hosting server farm, we will be migrating all accounts on this server to a new server between April 5 - April 10. This will provide you with more power, stability and potential to further expand your business. You will not need to make any IP changes or DNS modifications from your end if you are using our nameservers. If you are using external nameservers or pointing the domain via IP from outside, you may need to update the IP to the one mentioned below. Please note that this needs to be done only after the migration is reported as completed in our forums. old hostname :: torch.tchmachines.com new hostname :: union.tchmachines.com All IPs will be migrated to new server. New Main IP: 198.38.77.135 As always our technical support team will be online to attend your queries.
  12. As part of the continued improvements to the TotalChoice Hosting server farm, we will be migrating all accounts on this server to a new server between April 5 - April 10. This will provide you with more power, stability and potential to further expand your business. You will not need to make any IP changes or DNS modifications from your end if you are using our nameservers. If you are using external nameservers or pointing the domain via IP from outside, you may need to update the IP to the one mentioned below. Please note that this needs to be done only after the migration is reported as completed in our forums. old hostname :: osterhout.tchmachines.com new hostname :: duck.tchmachines.com All IPs will be migrated to new server. New Main IP: 198.38.77.241 As always our technical support team will be online to attend your queries.
  13. As part of the continued improvements to the TotalChoice Hosting server farm, we will be migrating all accounts on this server to a new server between April 5 - April 10. This will provide you with more power, stability and potential to further expand your business. You will not need to make any IP changes or DNS modifications from your end if you are using our nameservers. If you are using external nameservers or pointing the domain via IP from outside, you may need to update the IP to the one mentioned below. Please note that this needs to be done only after the migration is reported as completed in our forums. old hostname :: halfmoon.tchmachines.com new hostname :: duck.tchmachines.com All IPs will be migrated to new server. New Main IP: 198.38.77.241 As always our technical support team will be online to attend your queries.
  14. As part of the continued improvements to the TotalChoice Hosting server farm, we will be migrating all accounts on this server to a new server between April 5 - April 10. This will provide you with more power, stability and potential to further expand your business. You will not need to make any IP changes or DNS modifications from your end if you are using our nameservers. If you are using external nameservers or pointing the domain via IP from outside, you may need to update the IP to the one mentioned below. Please note that this needs to be done only after the migration is reported as completed in our forums. old hostname :: fish.tchmachines.com new hostname :: jumbo.tchmachines.com All IPs will be migrated to new server. New Main IP: 199.58.176.201 As always our technical support team will be online to attend your queries.
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