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TCH-Dick

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  1. Due to a change in circumstances, we will begin the maintenance process a few minutes early.
  2. We will be performing power maintenance tonight, as well as rolling out security and maintenance updates tonight to all shared servers. The maintenance window for this will start at 11 PM EST and end at 5 AM EST. These changes will require rebooting all servers and excepted downtime can be up to one hour.
  3. As part of the continued improvements to the TotalChoice Hosting server farm, we will be migrating all accounts on this server. The new server will provide you with more power, stability and potential to further expand your business. This migration will occur between September 19 - 23 with the expected start date of Thursday September 22nd. All IPs will be migrated to new server and the hostname will not change As always our technical support team will be online to attend your queries.
  4. As part of the continued improvements to the TotalChoice Hosting server farm, we will be migrating all accounts on this server. The new server will provide you with more power, stability and potential to further expand your business. This migration will occur between September 19 - 23 with the expected start date of Wednesday September 21st. The hostname and all IPs will be migrated to the new server. As always our technical support team will be online to attend your queries.
  5. As part of the continued improvements to the TotalChoice Hosting server farm, we will be migrating all accounts on this server. The new server will provide you with more power, stability and potential to further expand your business. This migration will occur between September 19 - 23 with the expected start date of Wednesday September 21st. The hostname and all IPs will be migrated to the new server. As always our technical support team will be online to attend your queries.
  6. As part of the continued improvements to the TotalChoice Hosting server farm, we will be migrating all accounts on this server. The new server will provide you with more power, stability and potential to further expand your business. This migration will occur between September 19 - 23 with the expected start date of Monday September 19th. The hostname and all IPs will be migrated to the new server. As always our technical support team will be online to attend your queries.
  7. As part of the continued improvements to the TotalChoice Hosting server farm, we will be migrating all accounts on this server. The new server will provide you with more power, stability and potential to further expand your business. This migration will occur between September 19 - 23 with the expected start date of Tuesday September 20th. The hostname and all IPs will be migrated to the new server. As always our technical support team will be online to attend your queries.
  8. As part of the continued improvements to the TotalChoice Hosting server farm, we will be migrating all accounts on this server. The new server will provide you with more power, stability and potential to further expand your business. This migration will occur between September 19 - 23 with the expected start date of Tuesday September 20th. The hostname and all IPs will be migrated to the new server. As always our technical support team will be online to attend your queries.
  9. As part of the continued improvements to the TotalChoice Hosting server farm, we will be migrating all accounts on this server. The new server will provide you with more power, stability and potential to further expand your business. This migration will occur between September 19 - 23 with the expected start date of Monday September 19th. The hostname and all IPs will be migrated to the new server. As always our technical support team will be online to attend your queries.
  10. Hi Margome, Traffic over HTTP and HTTPS are managed using two different ports and tracked the same via Awstats. If you are only recently seeing this then a SSL certificate now exists on your account. This can be done via the purchase of a certificate or by enabled the Let's Encrypt service in your cPanel. In your case, I checked your certifcicate and it shows to be issued by R3, which is Let's Encrypt. This feature as no affect on your storage usage but does help secure your site. I would recommend redirecting your traffic to the secure URL to be consistent. If you need help with that just let us know either here or through our help desk.
  11. Hi, Unfortunately, if Concrete CMS is triggering ModSecurity then you will find that it does so on any host choosing to run most core rules. We have seen in the past where this CMS has issued updates to fix triggering ModSecurity but I am not sure if that is something you can rely on happening quickly. It is always a good idea to leave ModSecurity enabled in your account, but we do provide an option to disable it as sometimes there is no other reasonable option. In your case, I have asked our techs to disable two rules for your cPanel user only. We do not normally offer this type of exclusion often as it requires manual maintenance of rules for every user requiring them, but all clients are free to ask. Someone will update ticket shortly about the specific rules that are being disabled. Please note that we can not guarantee these rules will remain disabled due to updates and should be considered temporary. I also recommend reaching out to Concrete CMS and request they work to implement changes.
  12. As part of the continued improvements to the TotalChoice Hosting server farm, we will be migrating all accounts on this server. The new server will provide you with more power, stability and potential to further expand your business. This migration will occur between August 2 - 6 with the expected start date of Thursday August 5th. You will not need to make any IP changes or DNS modifications from your end if you are using our nameservers. If you are using external nameservers or pointing the domain via IP from outside, you may need to update the IP to the one mentioned below. Please note that this needs to be done only after the migration is reported as completed in our forums. Old hostname :: cass.tchmachines.com New hostname :: ruby.tchmachines.com All IPs will be migrated to new server. New Main IP: 208.76.80.8 As always our technical support team will be online to attend your queries.
  13. As part of the continued improvements to the TotalChoice Hosting server farm, we will be migrating all accounts on this server. The new server will provide you with more power, stability and potential to further expand your business. This migration will occur between August 2 - 6 with the expected start date of Wednesday August 4th . You will not need to make any IP changes or DNS modifications from your end if you are using our nameservers. If you are using external nameservers or pointing the domain via IP from outside, you may need to update the IP to the one mentioned below. Please note that this needs to be done only after the migration is reported as completed in our forums. Old hostname :: sixmile.tchmachines.com New hostname :: pike.tchmachines.com All IPs will be migrated to new server. New Main IP: 198.38.77.194 As always our technical support team will be online to attend your queries.
  14. As part of the continued improvements to the TotalChoice Hosting server farm, we will be migrating all accounts on this server. The new server will provide you with more power, stability and potential to further expand your business. This migration will occur between August 2 - 6 with the expected start date of Tuesday August 3rd. You will not need to make any IP changes or DNS modifications from your end if you are using our nameservers. If you are using external nameservers or pointing the domain via IP from outside, you may need to update the IP to the one mentioned below. Please note that this needs to be done only after the migration is reported as completed in our forums. Old hostname :: mooosehead.tchmachines.com New hostname :: swan.tchmachines.com All IPs will be migrated to new server. New Main IP: 198.38.77.35 As always our technical support team will be online to attend your queries.
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