av8ndad

Hello all. I am new to TCH and I am very happy so far. One of the things I really like is Spam Assassin. It has totally tamed the 300+ spams I receive on an average day. Over the past week, it has let through only a tiny fraction of my spam and has not id'ed any good messages as spam. As a result, I would like to know if it is possible for Spam Assassin to be configured to delete all messages it identifies as spam without any intervention from me or my users? I'd like it to simply look at the message and if it is spam, just delete it without sending it to my spam box so that I never see it in my e-mail client. Is this possible?

I am considering making a switch from SBC Web Hosting to Total Choice Hosting. I have a very small site (currently less than 10MB) consisting of general product information. According to the statistics provided to me by SBC's next-to-useless control panel, my maximum montly "transfer" over the last 12 months was 30 (I suppose this is MB, but I can't be sure). I am attaching the detailed usage statistics report to this message. I have not had any trouble with SBC's web hosting services, but I have had lots of problems with their e-mail systems (we currently have 10 POP accounts, but will want to add more if we switch providers). More specifically, SBC changed to all-new servers about 9 months ago. Ever since that time, they have experienced periods of severe latency and/or complete server outages. We have experienced outages of 2-3 days and periods of severe latency (especially on the SMTP side) of 2-3 weeks. As an example, we are now entering our third week of SMTP latency, with sent e-mails taking 3-6 (or more) hours to reach their destinations. When I call SBC tech support, they tell me that they are aware of the problem and that it is due to having "too many customers and not enough servers." They tell me that they are "planning" to add more servers but that they do not know when that will be. So here are my questions: 1. Can you provide me with any information and/or assurance that if I switch my domain to Total Choice Hosting that I will not encounter the same kinds of e-mail problems that I have had with SBC Hosting? 2. I have sent an e-mail to SBC asking for more detailed information on my monthly bandwidth, but I do not know how much more detailed they will get. Can you tell from the attached file how much bandwidth I should buy from you? 3. I noted that you have a server-side spam filter available to your users. My e-mail address alone receives 200-300 spams per day (as reported by my client-side filter). Can I expect this to drop precipitously with your filters in place? Thanks for any and all information you are able to provide. I look forward to receiving your reply. Best regards, David L. Bernstein Usage.pdf