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TCH-Rick

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Everything posted by TCH-Rick

  1. The problem he is having is with some of the pages that use special characters in the filesnames. Click on Decoração e Presentes, for example. It works fine for me in Mozilla and Firefox but does give 404 errors using IE and Opera.
  2. Yes, you can use any email client that supports POP3 accounts. Everything should be similar to the steps to set up Outlook.
  3. Once you have purchased the account and it is set up then you will receive an email with access information. You would basically upload the files needed to your site and follow the set up instructions for YaBB. All accounts include PhpBB and InvisionBoard (the one we use here) which can be installed through CPanel.
  4. Only reseller accounts have domain parking enabled. To park a second domain name on your primary domain open a Help Desk ticket using the link at the top of this page and make the request. We will park it for you.
  5. It does look like propagation is not complete. I was able to send mail through the account using the user@domain.com format for the username and using the IP address as the pop3 and smtp hosts. I would try using a different email client as well just to rule out Outlook as the source of the problem. Even using Outlook Express can help determine if something is wrong with Outlook.
  6. You might try using mybox@mydomain rather than using the + sign. Submit a Help Desk ticket and we can test it and be sure that the server is working. I would also try deleting the account from Outlook and set it up fresh.
  7. Sounds like your ISP is blocking port 25 to external mail servers. You can set up Outlook to use port 26 under the Advanced settings rather than port 25 and that should fix it.
  8. I have just answered your last ticket so you should have a response. Please understand that the techs do not have access to the Billing records so there can be delays while waiting for Billing to verify the information required to reset a password. Sending multiple emails/tickets only increases the chance of delays as the information becomes spread through several messages rather than in one ticket.
  9. My first stop in looking up IP/Domain information is www.dnsstuff.com. There are lots of options that could help.
  10. If you set the default to :fail: your main account will fill up with bounce messages from all the spam that uses a fake address. I would suggest setting it to :blackhole: so that it is deleted. And don't forget the colon at the beginning and end.
  11. I'm not sure that Fetch is the problem. What program are you using to actually edit the code?
  12. The problem is not in the code you copied, the problem is in the way the code is on the server. As I mentioned earlier, when I look at the code on the server it all appears on one line using ^M as carriage returns rather than separate lines. I editted the last section of the code and found that it also had a stray character uploaded where there was supposed to be a space at the beginning of the lines: if ($QUERY_STRING != "") {$url = "http://".$SERVER_NAME.$PHP_SELF.'?'.$QUERY_STRING;} else {$url = "http://".$SERVER_NAME.$PHP_SELF;} This is what appears on the server (except it is all on one line): if ($QUERY_STRING != "")^MÊ{$url = "http://".$SERVER_NAME.$PHP_SELF.'?'.$QUERY_STRING;}^Melse^MÊ{$url = "http://".$SERVER_NAME.$PHP_SELF;}^M Notice the Ê that appears twice. I'm guessing this is where the parse errors are occurring. I fixed the end section of the file called by the Santa Cruz link and it is working now. I saved the old file as indexold.php.
  13. I looked at the files on the server and they are hard to read as the php files are all on one line with ^M for carriage returns. Makes it hard to find line 313 or whatever. I would suggest uploading them again and make sure it is in ASCII mode. One of the coding gurus maybe able to advise further on making sure the files are uploaded so that each line is separated. It is a coding issue and there is not much we would be able to do from the Help Desk.
  14. We will be upgrading existing accounts to the new limits in the coming weeks. No exact timetable has been established but we will announce it in the forums once we have begun upgrading plans.
  15. I'm not sure we understand exactly what you want to do. You can set up an Access host in Cpanel as you have described and access the database from your home machine. It is also possible to access from another site but I advise caution as I have seen problems with server loads. We do not allow SSH for security reasons.
  16. Please submit a Help Desk ticket by clicking on the link at the top of this page and someone will look into the problem.
  17. /usr/local/bin
  18. I upgraded my cell phone to a picture phone a couple of months ago. Best use for it for me is, as a teacher, I sometimes snap a quick picture of students in class that might be of interest when I have a parent conference.
  19. Sometimes there can be complications in trying to park a site that once had an account. The best option would be to submit a ticket so we can see what happened and correct it.
  20. If you don't want any mail delievered to the domain you can set the default address to :blackhole: (don't forget the colons at the beginning and end.) This will delete any email sent to any address that you have not specifically set up.
  21. Without a domain name it is hard to diagnose such errors. I would suggest submitting a Help Desk ticket at the link at the top of this page and we can be sure that SquirrelMail is working correctly.
  22. If you upload the backup file (in sql format) into your root directory and open a Help Desk ticket giving us the backup filename and the name of the database you wish to add the data to we can do it on the server. Just create an empty database and we can import the tables and data.
  23. We can set up the account to use the external mail servers and deliver all mail to them. You would need to open a Help Desk ticket and be very specific about what you want done and include the IP address and host name for the external server. We would need to make adjustments to some server files so that all mail sent from our servers and scripts on your site would use the external mail server as well.
  24. Please check this now.
  25. We would certainly consider a request to change thhe username to a more secure one, particularly if owner believes that someone has tried to hack into his or her account. It is also important to note, however, that there can be problems changing the username, especially after email accounts or scripts have been added. There are a lot of files on the server tied to the username and changing it can create some interesting support tickets.
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