ok, I've calmed down enough to respond. Yes, TCH has hidden things on occasion. Not on purpose, but over the years as the company has grown and expanded and become what it is today, many of the pages and URLs have changed also. That's why those of us that have been here for some time now have difficulty in finding the areas that we used to access. Part of the reason is a good thing .... because we have very few difficulties with TCH, we don't have a need to be constantly checking on the status of our hosting and domains. For those TCH clients that spend alot of time here in the forums, they are up-to-date on the changes, but there are some of us that can't be here all the time, so when we need to do something, we come in and get lost because things have changed and moved and updated and improved. I don't like being made to feel like I'm inconsequential just because I'm not part of the *techy* crowd that lives here. I'm a paying customer just like all the others.