TCH-Rick

You will have to give some domain name when you sign up as it is required that the account be set up with a domain name. I would suggest using something at least close to what you are thinking about using. We can change it later. Also note that many php or perl scripts will not work correctly without a domain name.

The FTP Host should be your domain name and the host directory public_html/ or www/.

The chmod settings you have should work fine. The problem with chowning to nobody is that you will no longer be able to access the files directly to chmod them.

This step is not necessary: If you chmod the data and tmp directory to 770 it will run whether chowned to nobody or not.

Please see the post by MikeJ earlier. This cannot be done on the servers for security reasons. You cannot change the ownership of a file period. If you create it, it will be created using your username. If the webserver creates it, it is created using nobody as the owner. I just ran the same test Mike ran using my account on a shared server. I logged in with my username and tried chowning a file that I owned and got this: Just because something can be done on a particular installation of linux does not mean it can be done on any linux installation. Security can be set to allow or reject various options. {Edit - Mike posted while I was typing.}

You would be able to set up email for any of the domains. If you set up myname@mysurname.com and myname@mysurname.org they would be separate accounts. You could set up myname@mysurname.org as a forwarder to myname@mysurname.com but it is not done automatically.

If you want mysurname.com, mysurname.org, mysurname.nl, etc. to all point to the same site then there is no problem. You would just need to submit a Help Desk ticket and request to have the additional domains parked on the account so that all would point to the same page. If you want them to be separate sites then you would need a reseller account.

Sorry, I changed the permissions to 777 and then someone IM'ed me so I forgot to update this post. The error message was the clue as Lisa mentioned. The cgi-bin directory cannot be set to 777, it must be set to 755. All perl scripts must be set to 755 as well. The cache directory, however, should be set to 777 so that it can be written to. Glad it is working.

The first line should be #!/usr/local/bin/perl or #!/usr/bin/perl. I editted that and the script is working.

PDFLib is a commercial package so we would not be able to install it on shared servers. I have seen some posts on this topic in the forums recently so someone else may have suggestions on accomplishing what you would like to do.

Using ******/webmail will use port 2095 so that would be bloacked. I would suggest using ******/sqmail which runs SquirrelMail through the standard port 80.

I did look and you have some configuration problems in the mt.cfg file. The lines defining your MySQL database are commented out and the cgi directory is listed in caps but it is lowercase on the server. Filenames and directory names are case sensitive in linux so you need to be sure they match in the code. If you do not have AIM or Yahoo messengers PM me and I can correct the errors.

I editted your link since someone could come in a remove your install. IM me using tchgururick on AIM or Yahoo and I'll take a look.

Just enter unknown for the password (Or enter the password you would like to use.) The Help Desk requests the password but anything will work. This is so we can access your account.

If you are planning to just delete it and not look through to see if there are messages you want to keep it is better to turn off the SPam Box and set a filter to delete all spam marked by SA. You can clear the whole folder easily by going to Horde, selecting Mail, and then selecting the FOlder options. You can check the box by the spam folder and choose clear folder as the option.

SUbmit a Help Desk ticket using the link at the top of this page and request the change of domain name on your account. New domains usually resolve in 24-48 hours.

It loads great here in Greenville, SC as well. Most of the time these types of problems are in routing from your ISP. I was unabled to get to many (non-tch) sites yesterday due to a problem with my ISP. After an hour or two everything was back to normal.

Submit a ticket and we can be sure that ImageMagick is installed correctly on the server. Sometimes it breaks with a CPanel update.

This is one of the reasons we reply to so many posts with "Please submit a ticket." There was a problem with the ftp server on server 74. When several tickets come in with a similar issue on the same server it is a big hint on where the problem might lie. I reinstalled the ftp server and it should be working fine now.

Actually I don't think that's what I said. <Digs through notes> It is not installed on all servers and is not on the one I use so that would explain why I haven't played with it yet.

The last reply to your ticket requested the name of the database you want the data imported into. Once we have that information it should not take long but we will need to watch and be sure the server load is low before we import.

I would recommend considering the Semi-Dedicated plan as it provides more than triple the space of the largest reseller account for less than twice the cost and with all the reseller functionality.

The standard and deluxe reseller packages can request two IP addresses for use as nameservers. You cannot assign a separate IP address for each client account with any plan. The most common reason for needing a dedicated IP is having an SSL certificate. Purchase and installation of a dedicated SSL certificate includes a dedicated IP.

Please submit a Help Desk ticket at the link on the top of this page and we can have a look. Anonymous FTP should not be enabled on the server.

Please open a Help Desk ticket by using the link at the top of this page and we can correct the problems.