TCH-Andy

You're welcome I'm glad it's all sorted

That sounds like a DNS issue - open a ticket and we'll take a look for you.

Hi, No, we don't offer a radio streaming service on our shared servers. You would need a dedicated server to implement that.

If you do a Google search, there are a few tutorials and examples. I haven't used any so I don't know how good they are. Personally, if I was going to transfer from Excel to MySQL I'd probably save it as a CSV and then something like the following from cpanel; >LOAD DATA LOCAL INFILE 'filename.csv' INTO TABLE table FIELDS TERMINATED BY ',' ENCLOSED BY '"' LINES TERMINATED BY '\n'; You could also code PHP to read the file and place the data into the tables. Although I'm sure there will be folk along to tell you a better method though ...

Welcome to the forums fromble Please open a ticket at the help desk (link at the top of the page) and we'll have a look at your account for you.

I use Thunderbird, with SSL ticked and port 995 for secure POP on the servers. If the same doesn't work for you, open a ticket so we can check it with your login details p.s. I deleted your duplicate post - but then you edited the second one, sorry.

Welcome to the forum, envy

Hi Zee-M , Welcome to the forums 1. If a payment problem happens, would TCH suspend the hosting account immediately? No. We would normally send several reminders, and try the card on record several times before suspending an account. 2. Would the contents of the suspended account be also immediately deleted? No. Suspended accounts are normally left on the server for at least a month, so it's almost certainly still there unless specifically cancelled. 3. Is it normal that TCH would not respond emails for a case described above? Emails go to our help desk, and there is an automated reply of a ticket number (if you have the ticket numbers for any emails, we'd be happy to follow up). All tickets are replied to. If it's sent to our tech support people, that's within the hour. Billing does not operate 24/7 so would be slightly longer (it could have been a couple of days over the holiday period) 4. Is it true that TCH can automatically transfer back the DNS to the domain provider in the case of a suspended account? No, we do not change the DNS. (If the Domain name registration, rather than the hosting had expired, then the DNS would change) If you would care to PM me the domain name and details, I'll have a look into this for you.

Have you also copied over the database file ? Or do you want to remotely connect to your existing database ? (I'd suggest a copy if it's for testing purposes)

Welcome to the forum, Russell /usr/bin/php -q /home/russellm/public_html/cron/cron.php

As Bruce says, you can use hotlink protection - and just make it so that they can't just link to your site, and would need to transfer the image. You can either set this up in cpanel, or you can edit your .htaccessfile ( see hotlink protection article

Hi Dallara, Re: the last one. That depends how often your pages update. If it's static content the a few weeks is fine. If it changes on a daily basis, then you obviously want it refreshed after a few hours. Personally, I'd ignore most of these ones - I use the content-type along with the title, description and keywords (although fewer search engines use the keywords now).

Hi, Welcome to the forums and family It's better to have it as a land line number (associated with the billing address for the card). Please open a ticket with the help desk (link at the top of the page) and you can let us know what the land line number is.

Hi dallara You can have separate meta tags for each page. I tend to have them written specifically for each page.

it should just be yourdomain_name.com If you are getting the "can't resolver errors" it sounds like a DNS issue. For the connection timeout it could be a firewall or other issue. Open a ticket at the help desk, and we'll take a look for you.

Hi bibi, welcome to the forums You can host a Flash movie on all of our accounts.

Hi Susan, All usernames are computer generated for security reasons. If you have 3 accounts - you may want to consider a reseller account - and then you could always set your own usernames

Welcome to the forum andy_geekcert Even if you do beat us

Thanks for the update

You can put password protection on that directory - from within cpanel.

Welcome to the forums Craig If you want the web pages for both to be the same, then point both to the same IP address, and you can set the emails etc in cpanel as Bruce says.

It's not one I've used, but looking at the spec it should run fine. In terms of load etc on the servers, that will depend very much on the number of users. If someone is running it - they might be able to give you an idea.

From memory the recent visitors has always shown a max of the last 300 visitors. If you only have a small number of hits per day, then it can show more than one day (although this does depend on server logs, as the raw log data is not always kept for more than a few days). The web stats should show the logs since the start of your site, one month at a time.

Happy New Year

Have you gone into your cpanel (mysql section) and set it to allow remote access (a % will allow remote access from all IP addresses)