Head Guru

We edit out the names of the other hosting companies so that search engines do not link this post to that company. That would be just silly. Contact me via email and I would be more than happy to discuss all this in detail.

There are several air condition units thruout the facility. They move massive amounts of air thru large filters that literately clean the air. Any time you are in the area and would like a tour of our facility please call me to arrange. Bill

I can name several reasons... Uptime Reliability Honesty Integrity Support Value No Overselling or overloading servers Plus you get all of the guys here at TCH. Bill

Here are some newer photos of the Data Center.....

We dont control the uptime stats, those are provided directly from hyperspin.com The server's httpd service was only down for 10 minutes. This most likely was due to a routing issue at the datacenter. The server was reachable for certain people on certain inbound connections, but not on others. Bill

I thought this would bring back some memories for any of the old time computer geeks here at TCH. This video was distributed to Microsoft dealers and was never intended for end users. It is pretty amusing however.

I will post some new photos later today. Bill.....

More interesting facts.... 3rd QTR 2007 Apple sold more Mac PC's than any other quarter in the companies history. Apple recorded nearly 820 million US Dollars in PROFIT. 270,000 iPhones were sold in the first 30 hours of the iPhone launch. Apple has taken 14% of the laptop market. Way to go Apple. Bill

This is actually not a new thing. We have blocked .eml extensions for nearly 4 years now. .eml extensions can contain virus and are nasty little buggers. I am sure one of the mods will dig up the post with all the file extensions that are blocked.

The firewall is a software based firewall that we provide on all our managed servers. Bill

Just a side note, our DC Manager was not happy with the current power distro switches, so he talked me into buying $700.00 power strips. So much for his retirement plan. LOL Bill

Go Tina! Go TCH! Glad to see the issue was corrected in a flash! Bill

Just a note that all new accounts are backed up to external backup devices every twelve hours. This is a huge plus and TCH is one of the first to offer such a service at our price point. You can read about the full details of the account backups here: http://www.totalchoicehosting.com/forums/i...mp;#entry199082

As a TotalChoice customer you have the right to know how your server is performing. We do not hide behind false Service Level Agreements and boast about false uptime numbers. TCH servers are the most robust, reliable and responsive servers in the hosting business. We do not oversell our servers, nor do we offer unrealistic disk space and bandwidth. Our uptime monitoring is provided by an independent 3rd party. Hyperspin provides 1 minute monitoring intervals for all our servers. Our uptime is real and stands at 99.9% or better. 2007 Aug 99.992% 2007 Jul 99.970% 2007 Jun 99.961% You can view all the uptime stats per server here: http://www.tchstatus.com/uptime.html

hmm ive not edited anything there Jim. Not sure what your talking about? Either way I am glad to see things got worked out for you. I would suggest changing your billing email address to the same one u used for your help desk tickets No need to beat a dead horse here however. Bill

as it is clear to me the error was not on our part. I also checked the email address in your billing and it is not the same as your help desk ticket. We can only do so much to help the client in these cases. I am glad to see you got things worked out. I hope you will continue to reccomend TCH to your friends and family etc. Bill

174 user(s) active in the past 120 minutes Looks pretty normal traffic from our end

It is pretty hard for us to help you since your not hosted with TCH anymore. You should contact your hosting company and present to them the same questions you are asking us Good luck!

In addition to monitoring on a per server level, we have added core network uptime monitoring. This monitoring simply monitors our core network routers. This is a good thing to give a good feel for how well things are going at our datacenter. http://www.hyperspin.com/publicreport/4062/18681/2/59246

Maybe we should run this special one more time, several people missed this deal. Anyone still wanting to jump in on a dedicated platform?

Well thank goodness it was not 100% down during the outage. We got that little bugger fixed and another lesson learned at the new Tch Noc

Ansek has not been down today at all. I would suggest you check with your ISP

Bottom line here is this. Pay you invoice on time and your site will stay online. If you do not pay your invoice well you know the story. I am closing this thread! I am sorry your site was shut off for non-payment, but we are not a free hosting company. In fact we actually do require payment for services. Also in response to "tch is fast in shutting down my site"... hmm lets see. Invoice sent to your email box on 4/23. Non-payment notice sent to you on 5/1 and again on 5/5 So you were sent 3 notices. Perhaps next time smoke signals are in order? Thread closed!

Glad to see your happy. Anything we can do to make things better, let us know. Bill

Darn those pesky jumper's!