Head Guru

Hello, We are starting the maintenance on Elk Server. Will update as we move along.

Hello, We have completed the maintenance for Buck. The server is back online and responding to all services. Thank you for your understanding and Happy Hosting!

Hello Buck Family, We are about to start the maintenance on the Buck Server. I will post update when we are complete.

Please be advised that on Friday April 28th, 2023 we will perform service-affecting maintenance on Elk Server. Date :: 04/28/2023 Time :: 11:00AM - 12:00PM EST Expected Down Time : 30 minutes We will post updates to this thread as we progress and finish the maintenance on this server.

Please be advised that on Friday April 28th, 2023 we will perform service-affecting maintenance on Buck Server. Date :: 04/28/2023 Time :: 10:00AM - 11:00AM EST Expected Down Time : 30 minutes We will post updates to this thread as we progress and finish the maintenance on this server.

Maintenance has been completed. We will monitor the server and schedule another maintenance window for further review if needed.

Hello, We have started to commence work on this server. I will post an update shortly.

Hello, Please be advised that we will be conducting service affecting maintenance on "swan" server. This is to address a possible performance issue with the server. DATE :: April 2, 2023 TIME :: 21:00 - 22:30 EST Downtime is expected to be ~ 30 to 45 minutes. However, the entire time frame listed is reserved. We will post updates to this thread as we progress thru the maintenance. Thank you for your understanding.

Detroit Edison will be performing maintenance on 02/04/23 between the hours of 08:00-19:00 EST (8am-7pm). There is no downtime expected. Building power will be transitioned to generators at 07:45 and remain on until commercial power is restored. The facilities team will be onsite to monitor generators. Start of maintenance window: 2023-02-04 08:00:00 End of maintenance window: 2023-02-04 19:00:00 Expected downtime: None

TotalChoice will be performing maintenance on 01/07/2023 between the hours of 00:00-06:00 EST (12am-6am). Technicians will be slotting new line cards on Core switches. There is no scheduled downtime with this maintenance however it is considered high risk due to the nature of the work. Start of maintenance window: 2023-01-07 00:00:00 End of maintenance window: 2023-01-07 06:00:00 Expected downtime: None

We have completed this maintenance. Thank you

Hello, Please be advised that we will be performing urgent network maintenance on 10.04.2022 starting at 21:00PM EST. The notice follows below. ========================================================== NETWORK MAINTENANCE NOTICE Affected Facilities: Troy, MI :: Southfield, MI Reason : Urgent Maintenance and adding additional capacity. Work Window : 10.04.2022 21:00PM EST - 10.05.2022 04:00AM EST Service Affecting : Yes Overview of work being performed : Network engineers will be replacing a line card on core routing equipment. Also, our engineering team will be adding additional capacity to our network. At times during the maintenance window a loss of connectivity and or packet loss during the maintenance window. We will update this post when the maintenance is completed.

Hello, We have completed the account restorations on the new server at this time. If you are having any issues, please let us know by opening a support ticket. Our staff is standing by to help. Thank you for your patience and we look forward to serving your hosting needs. Happy Hosting!

Hello, We have completed the account restorations on the new server at this time. If you are having any issues, please let us know by opening a support ticket. Our staff is standing by to help. Thank you for your patience and we look forward to serving your hosting needs. Happy Hosting!

Hello, Please be advised that we have started the restoration of accounts on the new server. We will update this post as we move along in the process.

Hello, Please be advised that we have started the restoration of accounts on the new server. We will update this post as we move along in the process.

This has been completed and all services have been restored. Thank you

This work will begin on scheduled at 10PM EST

Hello, In an effort to correct an issue with one rack of servers, we will be replacing a Top of Rack switch. Starting time :: 9.1.2022 at 10PM EST Work Window : 10PM EST - 1AM EST Downtime is expected to be ~ 30 minutes Updates will be posted to this forum post. Thank you for your understanding and continued business.

Issue has been located and corrected. We will be announcing a maintenance window to correct this issue.

Hello TCH Family, The issue has been identified by our Network Team and has been resolved. All servers that lost internet connectivity have been restored. If you are still facing any issues, please do let us know.

At this time, please be advised that we have started the restore / migration process. Thank you for your understanding.

Beadle Server Family, In an ongoing effort to maintain a high quality of service, our Technical Team will be conducting a data migration to new hardware. The new hardware features Solid State Storage, upgraded RAM, and Intel Processors. The new server will give you more power, stability, and potential to expand your business further. This data migration will begin Tuesday, August 30th at 12:01AM EST. Please refrain from making any account changes during this migration. You will not need to make any IP changes or DNS modifications. Updates will be posted to this forum post, so please stay tuned here. As always our technical support team will be online to attend to your queries. Thank you for your business and we look forward to serving you.

We have concluded the Emergency Maintenance for Elk Server. All accounts have been migrated to new hardware. If you having any issues with your account, please feel free to open a support ticket. Thank you for your understanding.

Hello Elk Server Family, The server has suffered a fatal hardware failure and our technical team is in the process of restoring all affected accounts to new hardware. We do not have an estimated time for restoration at the moment but will keep everyone updated as we progress through the restore of affected accounts. Please note that we have fresh account backups and we are working to restore services as quickly as possible. Thank you for your understanding.