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Head Guru

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Everything posted by Head Guru

  1. Hello, We will be performing network maintenance at our DC2 location. We do not expect any issues and have set the following maintenance window. 9PM - 11PM EST 5/29/2018 We will be conducting firmware updates on our routing and switching gear. We do not expect any issue to arise from this update and the entire process should not be longer than 10 minutes.. However, we have set a 2 hour window. During this window you can expect brief outages and network slow downs. We will update this notice once we have started and will provide updates during the maintenance window. Thank you for you understanding and support.
  2. Head Guru

    DC2 Network Maintenance

    Hello, We have completed our work on the network at DC2. Thank you for your patience and business. Any questions, please just let us know!
  3. Head Guru

    DC2 Network Maintenance

    Good Evening TCH World! We are about to begin the maintenance window.
  4. Head Guru


    Just open a ticket and we would be glad to go over everything with you.
  5. Dear TCH Family, If you have a shared hosting account with us please be aware of the following announcement. This offer only applies to TCH clients and is not available as a stand alone product. TotalChoice now offers enterprise class Spam & Virus Protection for your email accounts. Our Spam & Virus Protection is built on TotalChoice’s Infrastructure and has the reliability and up time that you’ve come to know from TotalChoice. For the low price of $1.95 per month you can protect a single domain and all its email accounts from spyware, junk mail, spam mail, phishing attacks, viruses and much more. This service covers one domain and unlimited email accounts and of course unlimited email. If you would like to add this feature to your hosting account simply login to our client central area located at https://billing.totalchoicehosting.com/ and look for the add new services button on the left page and from there click add on services. Who would have believed it could be this inexpensive and easy to clean your inbox and keep those nasty viruses out of way. Thank you for your business and happy hosting.
  6. Head Guru

    Spam And Virus Protection Now Available!

    Hello, Send me an email and please reference this post and the domain name you would like whitelistd. If the domain looks good and it wont be spamming our members, I will add to whitelist.
  7. Head Guru

    Phpbb 3.2.2 Packages Compromised

    The internet
  8. Head Guru

    Dns Server Migrations!

    Greetings TCH Family, Our DNS Servers have been happily collocated in another data center facility for nearly 10 years. We were recently informed that the data center where two of our DNS servers are located will be ceasing operations. Since we are being forced to move our servers, we are taking this opportunity to move the servers into our own Data Center. The following DNS Servers are scheduled for immediate replacement : : ns1.totalchoicehosting.com, ns1.snhdns.com dn3.totalchoicehosting.com, dns3.snhdns.com If your domain is pointed to us using the above DNS Host Names you will need to take NO action. Your domain will continue to work after our migration to our new servers. If you are using the DNS Servers IP Address to point your domain name to us then you will be required to update the IP at your DNS registrar. Most domain registrations are done using DNS Host names and only customized DNS services use IP address as host name. I will be updating this thread with the new IP Address allocations for the above servers within the next 24 hours. Once the new IP addresses have been published we will be posting them here. This is simply a general information notice of our plans. We will be updating this thread as we move along with this migration. Thank you for your time in this matter. It is a great day to be a TCH GURU! Yours in Hosting, Bill Kish
  9. Head Guru


    open a ticket with our help desk and we can get it setup for you
  10. Head Guru

    Dedicated Server Blowout!

    If you have been thinking of getting that dedicated server, let me tell you this special is the time to do it. We have NEVER ran prices or bundles like this and will never do so again! I am very serious about this. Here are our specials, once they are gone they are GONE! ============================================================ TotalChoice currently provides services to well over 25,000 clients and we host in excess of 40,000 websites! So you can go into this new relationship knowing that TotalChoice will be here to service your needs for many years to come. Our current upstream providers are Level(3), XO and Cogent with plans to bring in Sprint and MCI/Verizon in the upcoming weeks. Our Data Center space is located in Troy, Michigan. Our network is fully redundant using BGP routing over our three upstream providers. We use all Cisco products from our core to the edge for the best possible performance. We have a direct allocation from ARIN so our net block is truly ours and not belonging to a upstream. Arin Whois click here. Each TotalChoice server includes: • CPanel Control Panel • Full remote backups. Your servers main drive(s) are fully backed up to our remote 6TB RAID array backup servers. We conduct incremental backups of your data every 12 hours, and present to you for full restore 28 incremental backups. Backups are conducted over a secondary gigabit network, thus the backups will not slow your public IP traffic nor does it count against your monthly bandwidth usage! • Restore backups from our backup control panel. This is fully integrated into cPanel and you can offer all your resold clients on the server the same. • 1GB uplink port and 10 usable IP’s • Remote APC Reboot. Full access to remote reboot for your server. • PRTG Graphing tools with remote login to allow tracking of bandwidth use. • 1 minute http monitoring by Hyperspin, alerts sent directly to the email of your choice. Full access to complete uptime reports from Hyperspin. • 3 minute monitoring by TotalChoice Project Radar. Monitored ports are MySQl, POP3, SMTP, cPanel, and DNS. Email alerts sent to as many contact addresses as you require. • TotalChoice admin team monitors your server 24/7 and will take corrective actions on your behalf if any services are reported down. In addition to reducing the monthly pricing by over 50%, we are bundling over $100 per month in extras on these servers! The below servers are a ONE TIME OFFERING. I will never offer these servers at these prices again. You must be a current TCH shared or semi-dedicated hosting client upgrading into a dedicated server this must be verified by our sales staff. These servers are 50% off our retail pricing! Once they are gone they are gone! We will not match pricing on any current clients servers, this offer is for new upgrade clients ONLY. TCH D4 – (10 5 0 Available) Pentium D 2.8GHz Dual Core Processor 800MHz Front Side Bus 1600 GB monthly bandwidth allowance Dual NIC’s 2 X Western Digital Enterprise 160 GB SATA II Hard Drive’s 1024 MB DDR RAM CentOS 4.4 or choice of cPanel Compatible Distro cPanel Included! ZERO Dollar setup fee No contract $89.00 Month CLICK HERE TO BUY NOW!
  11. Head Guru

    Dedicated Server Blowout!

    Thank you for the business, if and when you are ready to make the jump into a dedicated server please contact me personally. I will dig out a special price just for you!
  12. Head Guru

    Happy Holidays

    Merry Christmas and Happy New Years!
  13. This forum post is in regards to our blog posting in which we outlne upcoming Apache and PHP upgrades across our shared and Reseller servers. The blog announcement can be read here : http://blog.totalchoicehosting.com/2017/02/php-upgrades/ If you have any questions of comments please feel free to ask away in this forum thread. Thank you.
  14. Agree with Marshal.. These normally end up being a local DNS issue or Firewall Block on our end. Drop us a ticket and of course if you want to speak to any of us directly you can contact us at any time.
  15. Head Guru

    Adding New Email Account Through Control Panel

    You can always access your cpanel account thru the servers https page. Like this :: https://crooked.tchmachines.com:2083/ Then just enter your cpanel username and password.
  16. Head Guru

    Support Page Won't Load--Questions Re: Php Upgrade

    You caught us doing a quick server swap. The Support site was relocated to a new more powerful server last night during non peak hours. I can say that the new server is performing well beyond what we thought it would and the support pages are flying fast. Thank you for your understanding.
  17. I am thankful for your business and am very pleased that you are pleased with the level of our service. Yes, our servers are undersold. Yes, our servers are running the latest cPanel Yes, our servers are secure Yes, our servers are all new state of the art powerful web hosting machines.
  18. Head Guru


    We are very aware of this Let's Encrypt. We have been considering rolling this out to our client base, but we are also very concerned about it at the same time. Mostly because of this https://www.theinquirer.net/inquirer/news/3007326/lets-encrypt-has-issued-15-000-ssl-certificates-to-paypal-phishing-sites and then there is this http://www.zdnet.com/article/lets-encrypt-accidentally-leaks-user-email-data/ My biggest issue is the frequent renewals and the lack of oversight on Let's Encrypt. We will be rolling this out to the shared client base soon, but we have just been watching the market and seeing where we are. This latest paypal phishing issue placed more doubt in our minds. Thank you for your continued business and support.
  19. Head Guru

    Totalchoice Uptime

    I will have Billy review the Real Time Status pages for all servers.
  20. Head Guru

    Totalchoice Uptime

    Beadle is in the list. Use CTRL F in your browser and search for beadle. We will have to review why the list is not in alpa order.
  21. Head Guru

    Totalchoice Uptime

    I love these new uptime pages. This is who we are!
  22. Head Guru

    Beadle Performance Issues!

    Things are looking much better now on the server. Please let us know if your seeing improvements to the server or you can always open a help desk ticket. Thank you for your patience while we worked through this issue.
  23. Head Guru

    Beadle Performance Issues!

    We are still tracking performance issues on this new server. Will post more when I know more Thanks
  24. Head Guru

    Beadle Performance Issues!

    Server has been re-racked in all new hardware, with the exception of the hard drives, and is coming back up and online. I will post further update once its up and we can see how shes doing.
  25. Head Guru

    Beadle Performance Issues!

    We have the server on the work bench and are swapping into new chassis. Updates to follow shortly.