Head Guru Posted January 28, 2004 Posted January 28, 2004 Hello, Until further notice TotalChoice has suspended accepting new clients. This sales stopage is in effect for all virtual and reseller services. Why do you ask? Mainly we have simply grown to fast this month and have not been able to build servers fast enough to keep up with demand. I refuse to over sell our servers, so we have no other choice but to stop taking new orders. However, with this huge growth spurt I want to allow my staff a couple days to catch up with any outstanding issues this new growth may have caused. The customer is always first. If we oversell our services and or servers we would not be everyones favorite hosting company for long. I am thinking we will resume taking orders in a few days, but I promise nothing at this point. Thank you to all our new customers for making January 2004 our best month EVER! Bill Quote
TCH-Bruce Posted January 28, 2004 Posted January 28, 2004 Holy smoke! The guy is turning down money! This is why TCH is the best! Performance comes first! Way to go Bill! Quote
cloudrm Posted January 28, 2004 Posted January 28, 2004 Bill, You have once again proven to your customers and staff that your priorities in growing TCH are sincere. I hope you look back on this hic-up one day and chuckle: " back in the days when we had to TURN AWAY BUSINESS". Congratulations, Bill and Staff. Rock Sign Quote
Head Guru Posted January 28, 2004 Author Posted January 28, 2004 Holy smoke! The guy is turning down money! This is why TCH is the best! Performance comes first! Way to go Bill! To quote Mr. Krabs.... (Famous Employer of SpongeBob Squarepants!) "I've got a bad feeling in the pit of me wallet." Quote
murasaki Posted January 29, 2004 Posted January 29, 2004 Gosh! I had to pick today to purchase another account. Hope new servers are coming along soon. I can't wait to transfer another site to TCH. Rock Sign Thumbs Up murasaki Quote
natimage Posted January 29, 2004 Posted January 29, 2004 To quote Mr. Krabs.... (Famous Employer of SpongeBob Squarepants!) "I've got a bad feeling in the pit of me wallet." Now I know beyond a shadow of any doubt that I am at the right hosting company! Thumbs Up Quote
DarqFlare Posted January 29, 2004 Posted January 29, 2004 Wow! That is so incredible! Metallica doesn't even rock as much as TCH does! Rock Sign Rock Sign Rock Sign Quote
schussat Posted January 29, 2004 Posted January 29, 2004 Wow! That is so incredible! Metallica doesn't even rock as much as TCH does! Metallica? Heck, Gibralter doesn't have as much rock as TCH! You guys rule. -Alan Quote
tattoovampire Posted January 29, 2004 Posted January 29, 2004 I've been on numerous hosting services and browsed many a support forum on these. This is only the second time in my six years of having a site up that I have seen the host turn away business so as not to adversely affect his existing customers. TCH is to be commended. Quote
feelsome Posted January 29, 2004 Posted January 29, 2004 OMG I purchaced a domain name today, and I was going to sign up with TCH tommorrow. How fast can you build new servers for us? Please be back soon... Quote
feelsome Posted January 29, 2004 Posted January 29, 2004 I won't go anywhere, I just can't because I know how great you are. TCH, I'm waiting for you... Quote
TCH-Bruce Posted January 29, 2004 Posted January 29, 2004 feelsome, I'm sure Bill will get new servers online as quickly as he can. Hang in there. Quote
Alan Posted January 29, 2004 Posted January 29, 2004 Hey < feelsome >, If I understand correctly, First Bill must place his order, Then they build the server racks, then they ship them where Bill want's them sent, then they have to hook them up, and start them working. TCH is well worth the wait, if you jump in somewhere else and you don't go for the best, then once you find someone better, your going to go there, and so on, TCH is the best in my book! You can hang in there a few days. TCH is Awesome! Quote
feelsome Posted January 29, 2004 Posted January 29, 2004 Bruce and Alan, I'll be here waiting for a new server (which is NEW !! ) Thanks guys. Quote
Head Guru Posted January 29, 2004 Author Posted January 29, 2004 Servers are built and online. We should be able to start taking orders again by 5pm EST Quote
DarqFlare Posted January 29, 2004 Posted January 29, 2004 Why go anywhere else? Why go through the stress of another host? I mean sure, you could go somewhere else to get up nearly immediately (At this point), but you won't get anything as great as TCH, and when you realize you should have waited for TCH to get the new servers running... Well... lol Quote
[=hris Posted January 29, 2004 Posted January 29, 2004 Booking the first slot on the new server so you dont run out again!!! Quote
TCH-Bruce Posted January 29, 2004 Posted January 29, 2004 Servers are built and online. We should be able to start taking orders again by 5pm EST Excellent news indeed! Quote
motarque Posted January 29, 2004 Posted January 29, 2004 yes, i'll be signing up as soon as the order page lets me! Quote
Head Guru Posted January 29, 2004 Author Posted January 29, 2004 If things go to plan, all new orders will be processed thru our new ordering system. Two of my team members have been hard at work over the past several days on this. Lets see what happens. Bill Quote
TCH-Dick Posted January 29, 2004 Posted January 29, 2004 I think everyone will like the new system once we get it fully integrated...its really good stuff!! Quote
Head Guru Posted January 30, 2004 Author Posted January 30, 2004 The wait is over. We are now taking orders again. Thanks to everyone for waiting. Quote
murasaki Posted January 30, 2004 Posted January 30, 2004 Signed up immediately. Hmmm... could be the first. Quote
Head Guru Posted January 30, 2004 Author Posted January 30, 2004 Signed up immediately. Hmmm... could be the first. How did the new order process feel for you? Quote
TCH-Don Posted January 30, 2004 Posted January 30, 2004 Welcome to the Family murasaki and your new home! We really are like family here. So if you need anything, just ask your new family! We love to help Quote
Alan Posted January 30, 2004 Posted January 30, 2004 Welcome to the Family murasaki, If you need anything just ask. Quote
murasaki Posted January 30, 2004 Posted January 30, 2004 The ordering process is smooth! Much faster and less confusing than the last 2 times I signed up. Great job! Still can't chmod file with file manager in cPanel and the shared SSL doesn't seem to be up yet. Is the cPanel older version than the other servers? The computer generated username is difficult to remember, but I'll get use to it. I'd wish the username and the directory name can be changed to the company name. But Tech Support sight it offer extra security as reason. However, if the user decided to use shared SSL instead of purchasing a SSL of their own, the directory name will be shown in the address line anyway. (I know, I know, being cheap has it's draw backs). Thumbs Up Quote
EdHosting Posted January 30, 2004 Posted January 30, 2004 Just added another client's site to TCH when the temporary freeze was lifted this morning. Order process was straightforward, except for one thing. I was prompted for a primary email address as well as a secondary. So I added my client's address in the primary and my address as secondary. I was hoping that the activation email would be sent to both, but was only sent to the primary. This required me to contact the client so that he could forward the email to me and allow me to continue setting things up. Not a big thing, but it would be nice to have the activation info sent to both addresses. Quote
FireRandySanders Posted February 2, 2004 Posted February 2, 2004 WOW, if I wasn't sold before, after reading this thread, I am now...............gonna take me a couple of days to get my other sites to be transferred. Quote
angela29 Posted February 15, 2004 Posted February 15, 2004 hello, i've been reading the boards and i see how happy everyone is with your service and what you're offering, and i'd heard nothing but good things before i got here. for this reason, i'm asking: were you aware that your website will not allow new sales to progress at the moment? i was able to get my domain name a few days ago [and confirmed that it went through], but i can't order a plan for the life of me. i get to the pulldown menu with the plan choices, and then the whole thing just *stops.* for the last few days it's been this way. if you've stopped accepting new customers again [and if you will start taking us again in the future], could you let me know? Quote
TCH-Dick Posted February 15, 2004 Posted February 15, 2004 We havent stopped taking new customers, and have had several sign up over the past few weeks. Try clearing your cache and temp internet files and see if that halps any. Quote
TCH-Bruce Posted February 15, 2004 Posted February 15, 2004 Welcome to the family, Angela29! You've made an excellent choice! Thumbs Up If you have any questions, your new family is here to help. Quote
ThumpAZ Posted February 15, 2004 Posted February 15, 2004 Welcome to the fold Angela29! you will soon learn the REAL reason why Rock Sign Excellent choice for your host, I must say. Thumbs Up -GG Quote
TCH-Don Posted February 16, 2004 Posted February 16, 2004 Welcome to the family, Angela29 and your new home! We really are like family here. So if you need anything, just ask your new family! We love to help Quote
DarqFlare Posted February 17, 2004 Posted February 17, 2004 Welcome, Angela! Have fun around here and ask questions! Quote
Jaxx Posted February 17, 2004 Posted February 17, 2004 I knew there was a reason I loved this joint. I've been recommending TCH to everyone and am getting another new client signed on now. I originally thought to have one of my other sites at a different host to be "diversified," but what's the point when everybody here rocks! -C Quote
ThumpAZ Posted February 18, 2004 Posted February 18, 2004 (edited) "Oop-Aack" EDIT: Some folks didn't understand what I meant so... Sorry, when I saw the avatar of Bill the Cat (of Bloom County comic strip fame) in Jaxx's info, I just had to share with you all one of the shortest, yet most powerful statements in political satire. Edited February 18, 2004 by TCH-Glenn Quote
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