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TCH-RobertM

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Everything posted by TCH-RobertM

  1. Dave, Congratulations on the addition to your family
  2. Happy St Patricks Day All my Fellow Irish men and women. May your enjoy many a green beer but not to the point you are Illing
  3. Hello, We monitor all our servers and have thresholds set to alert us if loads are high. We review what is causing the issue, if it happens to be caused because a sites MYSQL requests are cauing the loads then we have to take appropriate actions to prevent one site from impacting the others on a shared server. Now you state that you have run into this problem in the past. My question to you would be did you optimize your SQL statements ? Have you looked at breaking your requests up into smaller faster queries ?
  4. Welcome back Jim, Look forward to working with you
  5. Hello, SSL's are an annual renewal purchase. Certificates are only good for 1 year from date of purchase.
  6. Hello Robert, Very Glad to hear your doing well and that you have time to pop back in the forums. It is always a good thing when clients are happy and we do our best to ensure this. Having long term customers such as yourself grow with us is something we strive for and brings us much joy hearing your feedback. Thanks for the great comments and we look forward to seeing more of you .
  7. Welcome to the forums beach200 I am sure you will find your new home quite cozy
  8. hello, There is no garuantee that the account would be placed on one of the upgraded servers at its initial time. As we continue to migrate servers to these new Raid boxes it would eventually be on one.
  9. Hello, If you set up an email account with a 50MB quota, then that email user would be notified when its mailbox gets to the 80% full threshhold. If they do not do anything about it and the mailbox fills up to 50MB then all additional email will bounce stating mailbox full.
  10. Congrats Marie, thats a great accomplishment
  11. Hello, I am sorry that you had problems but do to the severity of the issues the upgrade needed be done. We did post in our Scheduled Server Maintenance and Updates forum about this as soon as we knew we were going to proceed with the upgrade. You can review upgrade notices like this one and can also set your self up to be notified of any furhter upgrades or server maintenance by subscribing to that forum by simply clicking on Forum Options and clicking on Subscribe to this forum. This way you will be alerted for future planned upgrades.
  12. Hello, If you can submit a ticket using our Support desk located Here and provide a tracert we will do our very best to assist. To run a tracert using windows Click on Start All programs accessories command prompt Once the Command prompt window opens type tracert (yourtchdomain.com) and press enter .... No Parenthesis. then copy the results by right clicking on the Blue title bar where it says command prompt Edit Select all then right click again on the Blue title bar where it says command prompt and click Edit Copy then paste it in the ticket you open with the support desk
  13. what is it called when Your at a party have a ton of money when you get there, see some women. buy a drink, see some better looking women, buy a few more drinks, see some really beautiful women, of course all the time your wallet is getting smaller. then after the umteeenth drink, YOU Spot her Strike up a conversation, then find out your wallet has been drained and cant afford to even purchase her a drink. Market Going South ????
  14. As many of the Mods and customers have already stated, It is not advisable to open an Email service using a shared server. If you look around you will see that Email list servers are quite pricey and there is a reason for that. Email utilizes a lot of resources and should your account on our shared servers cause high loads and or is used to send out Spam then your account can and will be suspended. We take great measures to keep our servers IP's off of Blacklists as well as maintain that the servers loads are not impactedby individual users.
  15. the issue has to do with the files being located in the cgi-bin dir if you move them to another directory they work fine .
  16. Please open a support ticket and one of techs will review your account. Please provide the path and files that you state were owned by you originally that have been changed.
  17. I personally was a huge advocate for the use of Thunderbird until the day I broke down and purchased the bat So far there is very little I dislike about the bat.
  18. The use of Bit Torrent Trackers are allowed as long as the content is legal
  19. Tears In Heaven Artist Lonestar
  20. For additions such as RAM , Additional Disk Drives the costs would be a 1 time cost. If you have any further questions regarding this please feel free to drop a ticket in with our support desk under Dedicated Server Support and we will be very glad to assist.
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