Head Guru

With the new stable upgrade of cPanel that was pushed to the servers unannounced, the themes have changed. We will be moving all our servers to the x2 theme over the next couple days. In fact, I am working on your server now.

No problems with cpanel. Both sites loading fine. Appears to be a issue with your isp or your pc.

Chat me on AOL or Yahoo. tchgurubill I would be more than happy to lend a hand. Bill

This post is for *ANY* customers running Cpanel based servers. An overflow exploit has been found in Cpanels recent password recovery utility. This exploit allows a unauthenticated user to feed strings of text, in plain text format to *any* Cpanel based server which has the "allow cPanel users to reset their password via email" function enabled under tweak settings. The commands that are run from this dump directly into your Linux/Unix CLI, and are run as root, therefore a potential attacker can do anything they please, from sending a silly message, to changing your root password, to rebooting your server, to formatting your drive. We urge everyone running Cpanel to disable this feature IMMEDIATELY under the tweak settings area of their WHM Panel. This is a gaping security hole which poses a threat to anyone who does not comply ASAP. This applies only to our dedicated non-managed server clients and not to clients who have reseller accounts or virtual accounts on our shared servers, we have patched the issue on all our managed and shared servers.

Ghost is good buy not free or cheap.

Synchback is the best backup tool I have found. http://www.mjleaver.com/ Its Free!

Let me clarify something guys. Our site states 4 users per server. That is on a dual p3 server. All our new reseller servers are quad xeons, so we double the amount of users on the much more powerfull server. Another thing to remember users are our clients. Each user can host unlimited domains in thier space. We need to update our site

Ali, Thanks for taking the time to post your issue with TCH. As you know people make mistakes and mistakes do happen. It is human nature. Here is what happened. We recently moved to a new billing system. The new system is 100% automated and is a huge improvement over our old system. The new system is perfect, seems the guys pushing the buttons to run it are not. When Mitch upgraded your account it was not done correctly. Your new paypal payment wasnt entered into the system properly so the only thing the system knew was that your old payment was cancelled. Once the invoicing was batchedyour old payment never came in and thus your account went into auto suspend. I am glad we got your account turned up as fast as we did. I can not fault my crew for using the term "for now" as they really dont have the insight into billing issues. Looks like I dropped the ball in my slow responses to your inquiries. For that I am sorry. I will not even get into the facts on why I have been away from the business more than usual this week, as its a moot point. I can only tell you that TCH let you down and for that I am sad. I pour my heart and soul into this business. When a family member is let down I take it personally. I have the spent the majority of my life over the past four years building this business and for me to let you down Ali, it just kills me. I know that money is not the issue here, however I have placed a credit to your paypal account for the 1st month of your deluxe reseller plan. Just about the only thing I can do to show you how dedicated I am to this business. Your account is current and up to date and I have corrected the issues with the payments in the billing system. Thanks and please accept my sincere word of appology.

TCH is looking to job out a small Access Database program. Interested parties please email me. Thanks

Hey Folks, We are dealing with a major email issue on 20. The persons account has been suspended but the email bomb is still taking place. I have just removed the DNS for this domain, so give it some time and things will be back to normal.

Torvan, Please dont shop there again. Nothing speaks louder than your wallet!

TCH is once again looking for able bodied people looking to work on the tech support side here at TCH. If your interested we have the following openings. Tier 1 Technical Support Technician These are part time remote posistions. Please forward your email of interest to myself or Mike. Thanks

Welcome. I dont know why the first one did not "go thru". Either way, welcome to the TCH family.

Don, You have mail

Timur, TCH is considering running some 30 and 45 second ad spots on a local cable station here in michigan. Would you be interested in doing them? Drop me a email we can chat about it. Bill

Ok who will be the one to make the 50,000th post of the TCH forums?

No need to be sorry. Andy is on your issue now. Should be fully solved in the next 15 minutes.

Check your email, I answered your ticket. If you dont respond to our inquires we cant process your account.

The Traeger Group Sounds like a business, not a ma and pop shop. Plus TTG Naughty I can picture TTG in a fancy logo, top left part of business card.

Our servers are getting pounded right now. We are doing everything in our power to keep email up and running

To say its been easy is a understatement. Keeping the mail servers up has been a task for sure. We are doing our best.

This is a big subject. First question.... What type of environement is the pc in?

To all buying from TCH. Thanks for the support, we make very little per domain sold. However, we really are thankful for the support.

Big Gorrilla - Thanks, can you IM me when you have a moment. Would like to ask you a question. Bill

lol Mike is working on changing the avatars.