Head Guru

After many months of work and several weeks of beta testing (thanks beta-testers) TCH is proud to announce the launching of our new web site. http://www.totalchoicehosting.com http://www.tchstatus.com http://www.totalchoicehosting.com/help This has been a long project but Mitch and the beta testers saw it thru to a awesome end! Comments and suggestions are welcome here in this thread. Thank You

GO WINGS!

Thank you for the kind words of praise. We take pride in our work.

Try this. Sorry https://server?.totalchoicehosting.com:2083

That is 100% possible. However, not much one could do in that case is there?

Actually if your dont have your own SSL cert, you would need to use the shared ssl. https://server4.totalchoicehosting.com/cpanel Like that If there were ANY signs that the problems were arisen from a account that someone gained unauthorized access to, do you guys really think I would terminate that persons accounts? Of course I would not. However, when I am looking at logs and I can match the persons IP from signup all the way thru to help desk ticket submissions it really is a closed case.

If you believe what crossma posted in that thread, I have some property I can sell you really cheap. Another words, do not believe every word someone posts on these forums. Is it possible for you account to be hacked. Sure it is. The PC your sitting behind reading this post can be hacked just as easily. There are many things you can do to keep your account secure. Here are just a few... 1. Use very strong passwords. 2. Change the passwords OFTEN! 3. Only use https to connect to your cpanel/whm. 4. Do no upload ANY scripts unless you fully understand them and know how they work. 5. Secure your site using .htaccess to stop directory browsing. 6. Never give FTP access to someone you dont know and fully trust. 7. Beware of email users. 8. Never allow anon ftp access. 9. Did I say dont upload scripts? Look, the bottom line is this. Crossma or someone with access to his account and personal computer got caught attempting to cover his tracks after doing some potentialy bad things. We host 20,000 clients and this is a first for us. I do not make it a habbit to kick a user out. We did a complete investigation on this user. Including tracing his IP address back to his ISP. There are no questions in our mind that he was the one behind the attempted hack attempts. Thanks

You can put in the fields. "dont know"

Whats the domain name? I can resend it in a jiffy.

Did you ever get your welcome email darkcrest?

Your account is used in a attempt to hack our servers, and I delete your account! CASE CLOSED. I will be glad to present our findings to the BBB, the FBI and your local state authorities. Computer Crime is a Felony in the state of Michigan. Perhaps you forgot to read the TOS before you started playing around with rootkits on my server.

The best thing to do is email our sales team. (sales@totalchoicehosting.com) I noted your post states No Cogent. Are you against cogent connections, or is the provider your with touting how bad cogent is while boasting how good their own conncetions are? Just wondering as I happen to really like cogent connectivity. If its managed right, its some of the fastest I have used. I think I know who your provider is by the way. I would like to compare pings and traceroutes to their no-cogent datacenter to some connections that use cogent. I think you would be very surprised

Try running your email out on port26 Each TCh server is running email services on ports 25 and 26 Let us know...

Some time in the year 2006 I will take a look at it tonight Dave. As this is a holiday week for many, things have slowed down here a bit. Either way, will get it resolved for you.

Maybe you were copying a extra space at the start or end of the password. Since the password is all *** out it is hard to tell if that happens. I am just glad your up and running

Check your email and try the new username/password combo I just set up. I think you are simply having issues with upper/lower case. Please reply here and let us know if the new ones work for you. Bill

I logged into your cPanel on the first attempt.

Hi, Whats your ticket # on the help desk. I will take a peak for you.

I have the best patch available. It is called the "Alternate OS Patch"

The real time server stats pages are grabing stats directly from the servers. So if a server is crashing, crashed, apache is down or the server is seeing very high loads the page will not work correctly. So if server59 was loaded up when you looked at the real time server stat pages there is a good chance you saw a lot of nothing. Make Sense? Also, in a few weeks I will be rolling out much more improved server pages. It only gets better! Bill

Yes it looks 100% legit. Nick works in the domains department.

We have been sold out on Dedicated Servers for several weeks. New stock has arrived and will be available soon. Thanks

I dont get it? There is no spelling mistakes in the paragraph, is there?

Wanted to take a moment to introduce a couple new staff memebers. Michelle Barnhill will be joining our Cutsomer Service and Billing Team. Sam Whealer will be coming on board as a new behind the scenes system admin. Welcome to the team and I look forward to working with both of your for many years to come. Thanks

Thanks for the input youneverknow. I have taken your suggestion and put it to work. http://totalchoicehosting.com/web-hosting-cpanel.html