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kscearce

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About kscearce

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  1. I have a subdomain on my author website marolidesignservices.monicaburns.com Because I am beginning to develop a larger client base, I'd like to separate the two so I bought the marolidesignservices.com domain name Since the website is already set up, can I simply us the Redirect box in the subdomain section of CPanel to list the new domain name, while keeping it as a subdomain on my server? Thanks in Advance! Monica
  2. While this is an old topic, I am facing a similar issue (if not the same). I have a WordPress site at monicaburns.com. I've opened up a side business (Maroli Designs) for other authors that I'd like to distance from my author side of the house. I'd like to use a subdomain to accomplish that. I had a subdomain 10 years ago on my host server, but my memory is faulty on the entire issue.So here are my questions. I know I can create a subdomain that is named differently. In this case, marolidesigns.monicaburns.com. Can I install WordPress with a different theme on the Maroli subdomain without
  3. I'm trying to give permissions to my Bulletin Board support people for an update. I've disabled HotLink for their access and I've given them access under the Password Protect Directories to the root Is the Password Protect Directory the same thing as granting HTC access? Thanks, Kathi
  4. The "lovely" people at Comcast changed the outgoing port on my comcast account from 25 to 587. As a result, I can't send out emails from my TCH website account. I've tried to change the TCH email account setting in Outlook from 25 to 587 but it doesn't work on either setting. While I use Comcast for Inet, if I'm sending out an email via my TCH account, shouldn't it still work on the 25 port? It's really frustrating for me not to be able to use my TCH web account I have set up in Outlook. Suggestions??
  5. THANKS!! As always you guys are a huge help to novices Hugs, Monica
  6. Within the last couple of weeks, I've been getting rejects every time I try to send email from Outlook under my monicaburns.com account. I've checked my setting in Outlook, they're exactly what they should be. I've gone into Webmail to see if there have been any changes. I did notice that it looks like my website moved from an old server as I have a contact form set up on my website and the email extension on the server sent email is different than it used to be. I don't get into the forums often so I might have easily missed an update warning and what to do to fix things. Here's an examp
  7. Thank you, THANK YOU!! The site's back up now! I tried to review the ticket via the link you so kindly provided, but it wouldn't take my key...and I'm guessing the key is the ticket number. Is this correct? You're the best Bruce, you always know how to make my day better with your wonderful assistance. {{{{{Bruce}}}}}} Monica
  8. Should add that 1st ticket number is PWH-78576 2nd ticket submitted is GNT-21791
  9. I submitted a ticket last night that my website was down because I'd installed SMF in the root directory and apparently the software messed with my htaccess file. I've deleted a whole slew of htaccess files, and the last one I'm afraid to delete because I'm not sure what will happen. The first ticket didn't show up when I went to the ticket status. So I thought maybe I didn't submit. I then submitted another ticket, it's not showing up either. I went into cpanel to redirect, but the redirect didn't work either. SMF used monicaburns.com for my bulleting board and it made monicabur
  10. I bought a 3rd party software to create a subscriber list of folks who WANT to receive notices from me. I noted the ZERO SPAM tolerance policy, but I'm not spamming people if they subscribe. In trying to understand why my software wasn't working properly, I noticed the following line item in my logs. 220-We do not authorize the use of this system to transport unsolicited, <EOL>220 and/or bulk e-mail. I'm not trying to send unsolicited or bulk e-mail except to people who've subscribed to my list. I also bought this 3rd party software subscription manager for two reasons.
  11. Hi Jimuni, I'm not sure what you're asking. Are you asking what email the web form is sending the subscriber's info too? I took a look and the subscriber's info isn't going to an email. It's going to a text file on my webserver. Originally I had it set up so that the subscriber's info went to list @ monicaburns.com, but when I couldn't get the list serve to function properly, I removed the email and set up a text file that I could get the software to access through an FTP. I got the software to go in and access the file and it supposedly has retrieved the email info, but it's not storing
  12. I've not found anything of use on their website about this issue. I was thinking this was the problem, and I've been researching from the opposite end thinking FP might have some issues, but I don't think so. I'm going to try and setup a database to store the emails in and then have the 3rd party program try and extract them from there, but that's gonna be a pain down the road. *sigh* Thanks for the suggestion. Kathi
  13. I bought this great email newsletter sender software that lets me do GREAT graphical newsletters. Afterwards, I discovered the software had complements to it -- an email verifier software and an email list subscription manager. All three integrate with each other. So I bought and installed, I'm trying to reach the company for support, but either they're not answering or my SPAM software on my comcast ISP is sending them into oblivion. (I've resubmitted my help request to come to my TCH site since I've rules there). After that LONG explanation, here's my question that maybe someone here co
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