Lianna

Just test quoting here quoting here, too.

As always, when in doubt, ask! Submitting a help desk ticket can save a lot of problems.

Wayne, As I suggested to you in one of our emails, look forward to things changing. As it stands right now many of you have purchase hosting through our PREVIOUS credit card processors. There is NO syncronization between the processors' systems and the TCH billing/accounts systems. There is also no syncronization between the cPanel Contact Info (which is only an email address field) and the Billing/Accounts system. In the circumstance where ownership of a site/hosting/domain must change, please think of it like this... No differently than if you were going to change ownership of a car or other valuable asset, you must notify the parties involved. Simply writing down the new owner's name on a piece of paper and putting it in the glove box will certainly not tell the bank who is responsible for making the payments now. Basically, there are legal ramifications for each party's liabilities. I'm not a lawyer, but think about it from each point: From the current owner: It's your credit card, your name, address and YOU are the only one we have acknowlegement of the TOS from. You should protect yourself in those respects. If the new 'owner' decides to break Tos and and site is suspended or more drastic measures are necessary, YOU are then still responsible. From the future owner: I don't even like to think of the possibilities. If you are pouring your heart into developing a site and hours of effort in maintaining it, then suddenly, the previous 'owner' steps up and says, "you have no proof that's yours, everything is in my name, I'm paying for it, it's mine." Basically, you lose. Everything. From the TCH point of view: we must have some recourse with the proper responsible party and some way of contacting them and billing them and holding them responsible to the TOS and AUP that they must agree to in order to be hosted here. ...among many other things. So, boil it down. The easiest way to transfer ownership of the site/hosting/contents is to submit a help desk ticket explaining the situation and formally stating that you are transferring ownership to this new person and give lots of contact details. Then we stop recurring billing against you, schedule termination of the account. Then, the new owner should submit a ticket to coordinate the purchase and physical transfer of the site. Sounds like a lot, but let's pretend it's the car analogy... you sell the car, create a bill of sale, sign over the title, take the money. New owner must pay sales tax, license and title the car with the state. That's assuming it's a simple one-time cash transaction. So please understand the complexity involved in this situation. Whew...long winded, sorry. But I really want everyone to know that this is a serious situation that should be addressed properly and appropriately.

This page might help you out: TotalChoice Hosting Help Web Site If by topic you are referring to the subject line, I believe that the Ultimate Form Mail script has that flexibility.

Andy, Are you using File Manager through cpanel to edit those files? If so, instead open in notepad or other local text editor and make sure that there are no spaces or carriage returns after the close. Then FTP the files and overwrite the existing.

You guys are awesome. See this is what family is all about. Thanks for supporting TCH and being very clear of you intended support. [=hris, I really think you just need to sit tight for a while. It's worth the wait. Although I don't understand why you waited after purchasing the domain name until propagation before purchasing your space? Wasn't necessary.

Hi, welcome to the family! Nice suggestion, but I'm not sure how it would be implemented since right now you access Spam Assassin through cPanel.

Emergency Medical Technician

Pest Patrol. Not free but worth every penny. I used to run the paid version of Ad-aware, but their updates were few and far between. I installed and ran Pest patrol right after running Ad-aware and the "pests found" list was VERY long.

YAY Bruce!

Ah, see that's cool. Although, I haven't seen the pre-installed chat scripts here utilized like that, nor do I know if it is possible with the script. That doesn't mean it can't be done. You can search for a particular chat script that WILL do as you like and then post back here. We can then review the requirements for it running and make sure it will work ok. (Very few scripts out there won't run here.)

Watch out Big Boys, Tracy's makin' a name for herself!

taznumber1, The backups done by TCH are for disk/disaster recovery. Backing up your site and your data are YOUR responsibility, not just for peace of mind. TCH, although taking great steps to help you protect your data, is in no way responsible for the loss of data (per the Terms of Service). PLEASE, everyone take your data seriously! Back it up!

Sometimes, the obvious just slips right by doesn't it? Thanks for the link HG!

Hey thanks, I'll post a note for the web page gurus.

Hey, Beth! Welcome Home! Glad you like CSB (CuteSITE Builder). I do too. It's the easiest, 'don't have to know html' application out there, I think. Questionairre? Sure, there are several different options here...one that's built right into CSB. Just click Insert > Form and then follow the wizard. That will at least get you started. Moderated chat? Sure seems feasible if the participants know the rules. Chat can be installed through the cPanel very easily and then there would be an Administrator, who would have access to 'moderate' as the term would be applied.

Manu, Moving this topic to Frontpage forum in hopes that it will get some FP user's attention.

two AVG updates in a day, good thing too! Had two of these vile beings in my inbox this morning. (AVG caught them both).

Without specific error messages, we probably can't help much. I just looked at the installation instructions for phpList and see no mention of having to set specific permissions.....since it WAS working and now it is NOT, that begs the question: What did you change on Saturday? Did you add an .htaccess file or webprotect, or hotlink protection to a directory? Install some other software that may have caused an interference?

My son just rolls everytime he sees the one with the guy chasing the pug dog around and ends up in the taxi with him. Geesh, i don't even know what they are selling, but the dog's funny.

Gracias, oh slitherin' one! Let's add Typo3 to that list.

Nick's post in Security just prompted an idea... You know you've seen sites that have the latest virus news? Can we do something like that here on the forums or on the site? The forums particularly is the one place that I go everyday without fail. Would be neat to have that info here somehow.

*YAY* (Bruce, you might want to warn Bonnie! )

TCH-Dick, what's that post about? Sorry, but I don't follow internal forum links cuz it messes with my read/unread posts....Since I read all posts, I like not having to guess and I sure don't want to miss one.