TCH-Bruce

I think you missed a very important step that Sami asked you to do. At the DOS prompt enter ftp ftp.yourtchdomain.com You should not be messing with "proxy" settings unless you are behind a proxy server.

Welcome to the forums gilk. Along with following the instructions while installing there is always a link to the script author's site where you can find more information and help forums for a particular script.

That would be the preferred method. cPanel is always 1 or 2 revisions behind. It's your responsibility to keep your scripts updated.

Thanks Thomas

Green

No you must open a ticket with the help desk to access the mail logs.

Welcome to the forums Norma. I can try and answer some of these. Anything I can't answer can be answered by opening a help desk ticket to sales. Can you install GD 2.X or ImageMagick? ImageMagick is installed on all servers. What is the version of MySQL that you have? Version 4.1.19 Can the safe_mode of my PHP be set to "Off"? Yes, you can set PHP to off through .htacess Can I have ssh on a "Semi-Dedicated" Server? You can not have ssh on a Semi-Dedicated account. If you had a dedicated server yes. Can you have cURL installed/compiled with php? cURL is included we have many members running Zen Cart. Do I get my own IP Address? If you have your own SSL cert you will be assigned a unique IP otherwise it's a shared IP. Will CPanel work? I had SSH on a previous host and it has not hindered me any to not have it. For the once in a while items that can't be handled through cPanel a ticket with the help desk got me sorted out quickly. So, did I understood correctly that you have tutorials to transfer my current site to TCH (that is, if I ever get to see my site again ) If your current host has cPanel it may be possible for the techs to do the transfer for you. If not simply download the contents of your current site and FTP them to a TCH server. Also, I just want to confirm that it will take up to 12 hrs for my Semi-Dedicated server to be up? I cannot answer this but most likely yes. If you have anymore questions please don't hesitate to ask.

Yes, it's ticket time. Link at top of page or in my signature.

Bullet

If you have a reseller account and you defined the packages did you select the mailing list feature to appear?

Away

Not sure if this will do it. A novice at mod_rewrite. >RewriteEngine on RewriteCond %{REQUEST_URI} !-U RewriteRule ^(.+) http://sub.otherdomain.com/$1

If you aren't seeing it, please open a ticket with the help desk.

string

Happy Holidays, travel and play safe.

Hot

time off

Sorry to hear about your nephew. Thoughts and prayers are with him and his family. Another vote here for Wordpress.

grilled

Security risks would be the same. They need a password to access cPanel, they need a password to access FTP to upload. If the password is passed around or compromised you are SOL either way.

Yep, so it wasn't me.

when ever

Thomas is a volunteer (customer) and has no control over the contents on the servers. But regardless, cPanel is constantly pushing updates. So even if the techs were to put the work around in place it would only last until the next cPanel update. With over 100 servers I don't think anyone would want the techs spending a whole lot of time on this. There are plenty of HTML editors you can use on your own machine and upload your files to the server. That's how the majority of people handle their web sites. Just my .02 cents.

Welcome to the forums Anton. TCH does not control what is included with cPanel and cPanel updates frequently.

I would suggest opening a help desk ticket to get the answer to this as it is server related.