TCH-Rick

Send me a Private Message or IM me and we can see about getting you fixed up.

Sounds like a good song title.

finger

Great idea! Thanks for the tip.

The point is we do have such as system in place and it was used in this instance. An email was sent out to every user on Server 24 and only the users on Server 24 in advance. Each user is responsible for keeping their current email address updated. We ask for a non-TCH address so that in the event the server is down we can notify via a different address. Mitch has already explained that well. We prefer to only have one address on file to manage. We could easily send out email to the master accounts for each domain as well but many folks don't check that one every day. I guarantee you that if we did a CC to another address we would have folks complain of receiving multiple emails. The easiest solution for all is that if you want to be sure to be notified in the case of problems make sure your email address on record is up to date and is an address outside of your TCH accounts. In addition, make sure you check it regularly. The system actually has worked pretty well. Between the early notification and the fact that it is a hoilday weekend, we have only received a few Help Desk tickets on the issue and all of those were answered within a few minutes.

There is a bug in the Latest Visitors code in cPanel. Bill has sent in a bug report and hopefully they will get it fixed in a future release. It is adding quotes around the url of the referrer which causes it to append the referrer on the end of the code page.

I really like AVG as well. I've been running it for a long time now and it has worked very well. Here is the download location for the free version.

As you set up your site you will need to decide where to put different files and how to organize your directories. There are a couple of directory names you should not use. Apache is the server level program responsible for displaying webpages. Within the configuration file for Apache there are a couple of Aliases that it uses for directories. These are /manual/ and /icons/. Because of this you should not use these names for any directories. If you have a file called mypage.html in a directory called /manual and type in http://******/manual/mypage.html then Apache will look it's own directory for mypage.html and since there is no page with that name there it will return a 404 Page Not Found Error. The same would be true for /icons/mypage.html or /icons/myimage.gif. The solution is to use a different name for these directories, perhaps mymanual or myicons.

From what I have been able to gather from reading various sources on http streaming vs dedicated streaming both should work fine. Dedicated streaming is more efficient in use of bandwidth and can tailor the output to the type of connection the user has. Http streaming would require separate files for Hi-bandwidth and lo-bandwidth connections if you wanted to provide that. Http should be fine if there are only a few streams going out at any one time. Dedicated streaming would be necessary if there are large numbers of streams going out at once time or if the stream is of a live event (such as internet radio broadcasts.)

Thanks for the kind comments and Welcome to the Total Choice Web Hosting family. Your problem in another thread wins the prize as "the most unusual" problem of the day and glad we got it figured out. I'm checking on some of your other questions. I did go to your main site and grabbed a couple of the mp3s. I'm listening to "Confused" right now. Very nice! Welcome again.

My first instinct was to agree that it was an issue of propagation. The problem is I could see your site fine and was getting the same error when trying to access the manual. Your Dreamweaver set up is also fine so I knew that couldn't be the problem. I did a little experimenting and found that if I created a directory called /manual on my site I got the same error. In looking around a bit more I found that he reason is that /manual is an Alias that will go to the Apache documentation. You will get the same problem if you have a folder called /icons since that is another Alias used by the system. There are a couple of solutions. One is to create a subdomain called manual. You will then be able to access the file by using manual.indiemanagers.com/manual.php (but will still get an error if you use www.indiemanager.com/manual/manual.php.) The other, and easier, option is to rename the folder. You could call it manuals or mymanual or anything else and it will work fine as well.

Thanks. I took a picture of this one in our garden. My wife's hobby, not mine. And the current avatar was a pic I took in the lobby at the Charleston Aquarium.

If your ISP blocks port 25 there is nothing that can be done on our end or yours. You can use webmail to send from anywhere through your domain account but if you use an offline client such as Outlook you will be unable to send through your domain mailserver.

And moving to the bird theme, I took this picture of a peacock perched on a fence at Magnolia Plantation as well.

Here's another picture I took at Magnolia Plantation.

Sorry, I missed your question earlier. I have no problem with you using the pic. I'll have to find a couple more that I took that day. There were several that turned out pretty nice.

If you right click on the picture (or the x when a picture is not showing up) you can select properties and see the file name that it is looking for. When I do that on your pictures I see something like http://pattonuncovered.com/assets/images/p...onuncovered.jpg. This means it is looking for the picture in the public_html/assets/images folder and can't find it. If the file actually in the folder were names PattonUncovered.jpg it would also not work in this case. If you go to cPanel and select Fine Manager at the top you can clik on the different flders to get into the /assets/images folder and be sure that the files are there. If they are not then they didn't get uploaded correctly and you should try sending them again. IM me if you need help and we'll see what we can do to fix it. I am not seeing your site with the domain name right now so it has not propagated fully. That can make a difference on graphics as well.

I would use File Manager in cPanel and be sure that the images are in the right folder, etc. All the graphics that were missing for me were listed as in the /assets/images folder. Also, file names are case sensitive so I would check that the filenames on the disk match the ones in the code (i.e. image.gif and not Image.gif.)

Karlfranz, I have deleted the domain. Please try placing the order again.

IM me and I'll take a look.

This is one of my favorite shots from Magnolia Plantation in Charleston, SC. We were there last week on vacation. Great spot.

The original script as found on the Help Pages (under Webmail) is designed for Horde. The link to that page is here.

Have him register on here and send a Private Message with the order information and we can see if we can help.

In your ftp client use the following: FTP Host: ftp.yourdomain.biz Username: bozo@yourdomain.biz Password: Assigned Password If you have an option to select Passive mode I recommend using it as well.

Thanks for the info, Leezard. I finally got it running n Trillian. Much better than the little java window.