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Everything posted by TCH-Andy
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Hi Dan, The login is different than your cpanel login info - it is the one you got when you originally signed up. You should be able to sign up for an annual payment (unless it is for a reseller account) If you can't find your old account name and password - drop a ticket into the support desk and we'll sort things out for you Andy
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Olbai, Welcome to the family Looking at your domain from various sites around the world, it would appear that propagation has not completed yet. Frontpage often has problems publishing until propagation has completed. Propagation typically takes up to 72 hours to complete. Andy
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Thomas, I'll ask Mike when he is about Andy
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Hi Thomas, These are just Post icons, that the user can decide to add to the post (they are just under the window you type in.. They can be used to give an overall indication to the post - personally I don't usually use them, but I made an exception for you Andy
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Hi Don, Welcome to the Family have you created the database in cpanel, and set up a user / password?
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Hi Fastoon, You can delete the files from within the tmp directory for analog and webalizer. I would not delete the awstats information, as I find the awstats in cpanel very useful. personally I also download the raw log files, and use a log file analyser to read them.
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ralphschatz, Welcome to the family You should be able to set the permissions as you suggest. Are you checking what the permissions are by looking at the right hand side of the filemanager window in cpanel? or are you checking them by selecting the file, then selecting change permissions, and looking where the tick boxes are? If it is the latter, then that is not accurate - cpanel does not always fill in the correct boxes for the current permissions. You need to check in the file manager window. If the above is not the cause of the problem, please submit a support ticket and we'll take a look.
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Nat, What file are you trying to change? it is probably because it is a script and you are not the owner.
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Section31, Drop us a support ticket, and we'll take a look. Andy
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Subdomain Folders Inside Domain Folders?
TCH-Andy replied to Boojum's topic in CPanel and Site Maintenance
Boojum. It is not possible to set up subdomain111.subdomain11.subdomain1.domain.com in cpanel. Why? my guess would be there has been insufficient requirement for the programmers of cpanel to put it to the top of their list. If you could do it so that you had subdomain111.subdomain11.subdomain1.domain.com with each of these being seperate subdomains, then the file structure would be public_html/subdomain1/subdomain11/subdomain111 as you suggest, and require. However, in cpanel, all the subdomains (since it does not allow subdomains within subdomains) will be off the /public_html/ directory. As Madmanmcp says, this is a limit of your operating system, for which there is not a workround unless you wish to either1. change your operating system 2. use subdomains with less that 31 characters (as Madmanmcp suggested) 3. use folders instead of subdomains (I'm certain it makes no difference to search engines anyway) -
Jim, I would pull off the raw log file, and search for those entries. I would then check where the link was being referred from, the IP address and what else that IP address had been trying to access. That should give you a lot more info as to if it is a bad link somewhere, or if it is a real attempt by someone to get somewhere they shouldn't. Andy
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Hi, This is not a package I have personally used, but it should be possible, yes. You will need to go into "Manage Mysql" in cpanel and then in the "Access Hosts:" you can define the IP address you wish to allow access from.
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Subdomain Folders Inside Domain Folders?
TCH-Andy replied to Boojum's topic in CPanel and Site Maintenance
Boojum I think it has all been explained above, but it may not be clear, let me try again. You domain name is "squort.com" and the files go in your "/public_html/" directory A subdomain would be "subdomain.domain.com" or "nation_and_world.squort.com" and the files would go in the "/public_html/nation_and_world" directory You have then tried to create a subdomain called "sub.dom.ain" or "common_sense.issues.nation_and_world" ie. there are full stops, or dots in the subdomain name. Hence as the case above, this will go into a single directory below the /public_html/ directory What you are trying to do is create a subdomain "common_sense" of a subdomain "issues" of a subdomain "nation_and_world", i.e. "subdomain.subdomain.subdomain.domain.com" This is not possible under the cpanel system. The issue of the 31-character limit, is your operating system. As far as I am aware, there is no way round that limit. -
Subdomain Folders Inside Domain Folders?
TCH-Andy replied to Boojum's topic in CPanel and Site Maintenance
I do not think there is a way round the 31 character limit, if you want to do things this way, so can I go back one step and ask why you want to use subdomains rather than folders (directories) ? -
Subdomain Folders Inside Domain Folders?
TCH-Andy replied to Boojum's topic in CPanel and Site Maintenance
Boojum I think your problem might be that you are trying to create subdomains within subdomains which is not possible. Andy -
Index Redirect Using .htaccess, How?
TCH-Andy replied to Mav2u's topic in CPanel and Site Maintenance
Mav, in the FAQ section Setting up a web redirect Andy -
Hi Jim, I hope everything is going well Just looking at this, the obvious answer is login using @ and then it works fine Checking a bit further, using /sqmail gives this problem. Using /webmail and then sqmail it is fine. Can you submit a support ticket and we'll sort it out for you. Andy
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only a month and a half old - you should be able to manage to wangle a new one then - good luck
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Hi genkidave, Are you hosting with us now? or are you still hosting elsewhere? You're welcome here, but the forum is meant for folk who have their accounts here. Andy
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I'd say the motherboard has problems - time to replace it...
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Possibly because you are only looking at the last 30 days posts. If you have some great links yourself, please feel free to post them
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torvan Welcome to the Family And thanks for the kind words Hopefully we'll see lots of you on the forum, asking questions, and providing answers to others. Andy
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Sub-subdomain/sub-subfolder Structure
TCH-Andy replied to Boojum's topic in CPanel and Site Maintenance
Boojum, Please do not cross post topics. All areas are read, and replies made. If you require further clarification, please ask on the existing thread. I am closing the thread here. Andy -
Raul, All good, and valid points Andy
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Hi Deno, I can see a couple of errors in your code which may be affecting things, or it may be just the copy you have posted. >$User = "USERNAME should be; >$User = "USERNAME"; and >//} is commenting out the close bracket, when you need it Andy
