TCH-Andy

The only way to close the poll is to close the topic - hence I'm closing it for you

Welcome Bill :)

Hi Kelvin, welcome to the forum. If this has happened since the laptop was new - I'd return it. If this has only started happening now, and it's outside warranty, I'd check the disk for errors. If you have a legitimate copy of XP Professional, then your laptop should support that.

Hi, Welcome to the family Have you set permissions on the folder, to allow write access ?

To ensure that you do not cause server issues, I would not check more than once every 3 mins, and ideally 5. This is not a hard limit, but one that I have found works well. If you start checking every minute it does start to cause problems.

Hi, If I understand you correctly, then it would be no problem for the weather startion to FTP every 10 mins to update the data. This would be acceptable under the standard packages (no extra cost).

You could try; php_flag engine off in the .htaccess or you could just prevent all .php extensions from being accessed.

I replied to your ticket. For Information to others. we don't request any private information (such as cpanel access info) to be posted via the forums. It should only be done via secure access to the help desk. Also, sign up first, and once you have received the welcome email- you can then open a ticket and ask for the transfer of your files from one cpanel account to the other.

Hi Butler, Welcome to the Family I've checked your tickets, and you say you currently use cpanel, so we can transfer it relatively easily. Please open a ticket at the help desk (link at top of page) and include the login details for your account here, and the login details for the old host, and we will move it for you.

when you select it as code when imputing - is encodes it - for example as ><?php instead of ><?php

You can remove everything below the public_html directory. Do not remove the public_html directory, and do not remove the other directories in your root (eg. Mail, tmp ...). But anything within the public_html can be removed if you want a complete clean account. By default, the cgi-bin directory would be there, but empty.

Correct

Yes, a ticket is the way to go - sorry, forgot to add that last time.

Hi Kaz, Yes, you get whm - so you can set up an account for him. He will then have his own cpanel. There is no upgrade fee - you just pay the monthly charge for the plan that you want.

Hi, It's some of the cpanel / server information files. They don't take up much space - just leave them there

It should add 12 months to the end of your current time - so June 2006.

Glad it was sorted so fast

Hi, 1. Yes, we can copy your whole account (databases, emails, files, folders etc) so everything should run here without any modification. 2. If you wish to transfer the domain name to us as the domain name registrar, I would transfer it now. You are not allowed to transfer it close to the expiry date. Transferring it will add another year to the registration anyway.

If you upload a copy of the vbulletin.sql to the server. If the version numbers are the same - then just ask at the help desk for us to upload the sql file into the same database. If they are not the same version - ie you have updated it. Then ask us to upload it into a different database. You can then copy the relevant tables from one database to the other.

What do you need help with ? If you do not wish to cancel, I would suggest you close the ticket requesting us to cancel your account.

Hi Kaz, I'm sorry you don't like cpanel. However, I've looked at your tickets. You asked us to upload the backup for mysql for you - we did that within 20 mins. You then came back later, saying that you had needed to empty the table, and could we restore it again for you. We were a bit slower this time, it took us 45 mins. As Bill says, if you are unhappy with this level of service, then you can cancel your account and get your money back. I note you have a ticket in the cancellations desk, so I wish you luck with your future host, and I'm sorry we were not right for you.

Hi, 1. Yes, you can host here, and have the domain name registered elsewhere. Simply change the DNS to our nameservers, and everything should work fine. 2. Linux. The default is 2MB from memory - but you can change the default for your account in your .htaccess.

Hi Kaz, This can be done and set up on a reseller account - but would be against our AuP on a standard account.

Hi Rachael, Welcome to the forums You should find the user and pass in the book_auth table of your database.

Hi, Please see the thread on How do I set permissions You can set the permissions for the Owner, the Group or the World. If I understand you correctly - you want to set the permissions to read/ write for the file Owner (nobody) but no write permission for the Group or World. Here are the possible combinations available using these command types : Digit rwx Result 0 --- no access 1 --x execute 2 -w- write 3 -wx write and execute 4 r-- read 5 r-x read and execute 6 rw- read and write 7 rwx read write execute These are typically in the order Owner, Group, World Hence - if you want the Owner to have full access, but the group and world to have only read and execute access you would set it to 755. The command they are saying is insecure is "chmod -R a+rwX $INSTANCE" or setting the directory for all to have read, write and execute access - effectively 777.