TCH-Andy

Hi Paul, Try How to set up your email

Hi Weezy, They should be set up at 80% - sent to the email address in cpanel.

Hi Connie, Welcome to the forums Thanks for the kind words

All worked fine for me, including the secure site.

Hi, The only way we can help individual cases is via the help desk. I can assure that all tickets to customer support are replied to - but sometimes peoples spam filters can prevent them recieving a response. When you submit a ticket though, you should get an automated reference number, and you can always login to check the status of a ticket. Alternatively you can use live chat, or IM's to chat to one of the staff.

Congratulations Dick

what a team

I was just to slow as usual

Try; >if ($weekday == $day1) { include( $_SERVER['DOCUMENT_ROOT']."/sat.html");} if ($weekday == $day2) { include ($_SERVER['DOCUMENT_ROOT']."/sun.html");} if ($weekday == $day3) { include ($_SERVER['DOCUMENT_ROOT']."/mon.html");} if ($weekday == $day4) { include ($_SERVER['DOCUMENT_ROOT']."/tues.html");} if ($weekday == $day5) { include ($_SERVER['DOCUMENT_ROOT']."/wed.html");} if ($weekday == $day6) { include ($_SERVER['DOCUMENT_ROOT']."/thurs.html");} if ($weekday == $day7) { include ($_SERVER['DOCUMENT_ROOT']."/fri.html");} Hopefully I have all the quotes and brackets in the right places - let me know if not

The site is blank, because it is now trying to interpret the PHP. However I think there is an error in the PHP - the brackets don't tie up I would rename a copy of index.htm to test.php - remove the line in the .htaccess for now - and then test the php part.

Hi Roger, + Do those plans also allow only a single domain or is more than one permitted? The semi-dedicated and dedicated servers are effectively large resellers. Hence you can have multiple domains on them (each with their own cpanel) + If an operation being hosted by TCH expanded in a major way, are you guys set up to handle things like adding servers to a setup, setting them up for load sharing, etc.? Yes, it is relatively easy to upgrade through the plans from basic hosting, right up to the dedicated server. +With the dedicated server plans, what's your typical tech support response times for emergency situations such as a hardware failure, security compromises, etc.? We monitor servers constantly. We have spares for key hardware, such as disks. As for times, it depends on the exact issue, and how many accounts you have on your account. Have a look at out forums for the various server issues we have had, and the response times for getting them back up and working. +What comes with the fully managed dedicated hosting plan that does not with the unmanaged? Basically, with the unmanaged server, we setup the server and hand you a username and password. We will maintain the hardware end of it and update the Operating System but thats it. Everything else is on you. Fully managed means we do everything. If your not a linux guru then this is your best bet. A dedicated server is all yours. You do what you want with it as long as its within our Terms of Use. + If someone needs help with something that isn't covered in the dedicated hosting plan that they choose, what do you guys typically charge per hour for server configuration related projects? If you have the fully managed dedicated server, then server configuration issues are within the costs. For unmanaged, I will need to check...

"completey " so who can't spell

Bill, Please check your spelling - you had "#!%" when it should have been "#%!" and gives the sentence completey the wrong meaning in the 6th para.

Hi, From Germany is fine - we host for people all over the world.

The main part of the forum upgrade has been completed. We will be sorting out the customised template shortly, as Mike says, thanks in advance for your patience and understanding

Hi Steve, I moved this topic to the scripting area rather than pre-sales. Since your site is in dreamweaver, I would edit the template, and add a simple log script in, such as; This will add any hits to a log file - that you can then access and read to see if anyone is still going there. You will need to edit the .htaccess to get it to interpret the PHP code in yout html, and I am assuming you have php on your old server - if not, tell us what script languages you could use.

Hi Roy, Thanks for the kind wiords - and welcome to the family Sounds like you have a good account, whereby the more you add - the more space you get The disk usage should be for everything. If it is reporting strange values, open a ticket at the help desk, and we'll take a look.

Hi, 1. You can either use your domain name with, or without the www. - both will work. 2. - step one is to purchase the hosting here - if it is currently hosted on a cpanel server, open a ticket at our help desk (link attop of page) and ask us to transfer it (we will need the cpanel info for your old account as well as your new one). - If it is not hosted using cpanel, then you will need to backup your site, and then restore it here. - Check that your site looks fine, and set up email accounts. - Change the DNS to our nameservers (info will be in your welcome email) That's about all there is to it

Hi Bobsham Welcome to the family Can you provide a link? did you get any errors when installing MT?

Hi Rebel, Welcome to the family

You can do it via FTP - which will allow you to do it for all the files within a directory.

Hi, I think the permissions are set incorrectly on your files.

You could do it on a reseller account. However, from a personal point of view I certainly wouldn't because of spam. TCH has a zero tolerance policy on spam - and if you were selling email accounts, there is bound to be someone who buys one just to send spam - and your whole account is likely to be suspended and terminated...... not exactly good for your business

Hi Olsen, Welcome to the family Can you copy the file to the .shtml (rather than renaming it) and can you give us a link? If it's an inapropriate link for the family forum, then please PM me with the link. I would also have a look in teh error log (in cpanel) and see what messages it gives.

I can see the site - so it is probably just a routing problem if you can't see it. Changing the Billing is easy - so yes, my preference would be for signing up a a monthly plan - and as you say, it's only the cost of a pizza It looks as if the site has been developed using dreamweaver and templates - so adding a bit of script to the template - and updating the site is relatively easy.