Butler

Superstores, nah you didn't scare me away at all. Quite the opposite. Don, thanks the expanded explanation. I think that needs to be posted in the faq! I'll start this in a couple of hours guys and work it out with the help desk. No further response necessary. Thanks for being there for me!

That's the scary part..."no guarantees". I'm looking for a guarantee so to speak. I'm not html savvy, so if there are problems and data lost...I'm toast. The other route as opposed to a "transfer" would be use a ftp client to bring each and every page over one at a time? I assume this is the guarantee type of transfer that would deter any potential lost data/etc? If so, I think that would make me feel better.......(assuming data can be lost in cyberspace). *If* TCH trys to transfer my sites, yet it doesn't work...is any of my data lost on my current web server or anything detrimental? I mean if the transfer is "unsuccessful?" I'm not a gambling person and want at least the one site done pretty soon. Otherwise, no need to sell me on TCH....I'm already sold. Non html people that still have alot of time writing and money paying for design are flat out gunna get nervous about a "transfer" if they like me don't know what it involves and have no knowledge what to do if their is a mishap. OK, I'm done with the long type.

Linux operating system is what my cpanel states when I log into it. Not certain if that clarifies anything for us though. If not, I'll have to ask the hosting company..which is represented by a middle man......ohhh the pain! I appreciate the insight superstores, and any other potential concern will be well noted. My current designer has noted that to move my site to a new host, the new host would need to have php and mysql. And I know you do.

Thank you gentlemen for all your excellent support and I got the email Andy and we'll start tomorrow if anyone is avialable to start the order. No need to though, take some weekend off guys.

Eeeeeewwwww, you guys are good. But we knew that. Robert, you nailed it on the html mistake and it was only 4 hours ago I emailed my designer on the oversight. THANK you for taking the time to review the site! Thanks Andy, I opened a ticket. But, this is all presales questions, so I don't have an account yet. So, doens't seem like I should be sending my host info just yet(?) I need to pay for the silver plan I desire FIRST I would imagine(?) Then provide that info through a private means other than in the forum here(?) No need to respond gentlemen. I'll check the help ticket status in the morning. Man, we all need to hit the hay!

I've talked very briefly already with the help desk, but still want to go a step further. Most importantly, I do not understand the technical side of hosting or how one moves all the files/data/databases from one host to yours here at TCH. Please keep that in mind. I simply want someone to step up and take full responsiblity to make certain all pages/database/whatever is 100% successfully transferred over from my current cpanel host to yours. I've been told that large websites may be more of a challenge. Mine is 87 pages. Your team suggested I back up my files. I don't know how to do that. Again, I want someone to step up to the plate and do this. I am willing to pay for this to be done correctly. Since I don't have the knowledge to fix mistakes or overcome TRANSFER challenges, you can appreciate I just want it done by someone that will do it right completely so that all functions of my site work. I'd just prefer to pay your team. But if you can't, then I'll have to postpone the account activation until I find someone. I would LOVE to make the move asap. Then do the same thing on another site later. (poopbutler.com) is the site. java script:emoticon('') smilie