TCH-Andy

You're welcome

It looks as if you tried creating it in a directory "Discussion Board" rather than discussionboard - remember that the names are case sensitive, and it's best not to include spaces.

Open a ticket at the help desk. I've just checked it on a couple of servers, and it's fine on those.

Could be one of a range of things.... Have you tried turning full php error reporting on ? if not - add >php_flag display_errors on php_value error_reporting 7 into your .htaccess at the beginning

Hi Juliodm, Welcome to the forums Do you just want a backup? Go into backups, and select the database you want to backup. If you want to do it as an export ... Log into cpanel, go into MySql Databases At the bottom of the page, go into phpmyadmin Select the database (on the left hand side) Select Export, and the format you need. Or do you need to do it as php? why? If you could explain a little more, we may be able to help.

Server 27 is showing as a missing line on the status pages, because it doesn't help our techs to have pagers going off every few minutes when we know it's down. The server is shown there but with a null return (so that you can slearly see that it's not green). As you will know, we only installed a new hard disk in this server the other day, and I feel particulaly bad because I chatted to someone only 12 hours ago about that server (they have accounts on it) and I told her not to worry moving, it was on a new hard drive etc now. little was I to know. There is a post in the Server 27 forum. As to HeadGuru removing posts - I've only ever seen him delete spam, or move off-topic elsewhere. (He has closed a few threads to stop any flame wars etc though .

Welcome to teh forums Brastotal

I'm sorry you're not happy, we are doing our best. 1. Bad Communication - They informed me that within 2-4 hours my server will be restored. We needed to do these issues urgently, ideally we would have liked a lot more notice to, unfortunatly we couldn't really - so we did the best that we could in the timescale, and send out emails as soon as we knew we would be working on your server. We could have possibly delayed it until Monday, but that would have upset more people. 2. Don't Make Promises You Can't Keep We expected the work to be done within 6 hours, yes it took a little longer, but most sites were up and running well within the 12 hour window we set. 3. Support - Keep me updated with what's going on. You can reopen your ticket and ask at any point. There was a problem with getting the latest backup on-line. we put tickets on hold whilst we were attempting to get that backup online and sort out a couple of other issues. Please reopen the ticket and ask for an update. If it's about the site in your ID, that's loading for me now.

Welcome to the forums Roxie

Welcome to the forums Samy I'm glad we managed to help you out, and thanks for the kind words

I'll let the nuke experts answer, but my guess is that you have a database from one version of nuke, and code from another.

Hi, It's OK, your data has not gone, and your site will be back working again in a while. There was an issue on the server which is causing many accounts and scripts to fail. This is affecting many sites and is causing high loads on the servers. We have identified what the problem is, unfortunately, the only way to fully correct this is to recompile key parts of the operating system, and then restore accounts to the server. This is being done - then your site will be back running again. Anyone with ther specific issues, please open a ticket. Having said that, it is individuals responsibility to take backups and, from a personal hard disk I had crash on me this week, I recommend regular backups

You're Welcome We'll get it sorted as fast as we can for everyone

Hi moogie, We have discovered an issue on a small number of our servers which is causing some accounts and PHP scripts to fail. Whilst this is affecting only a few scripts (mainly blogs) it is causing high loads on some servers and hence we needed to correct the problem. We have identified what the problem is, unfortunately, the only way to fully correct this is to recompile key parts of the operating system, and then restore accounts to the server. That is being done on the server you are on, and should be completed shortly. If anyone else has similar issues, and it's not corrected shortly, please open a ticket at the help desk.

I just wanted to add that the issue is nothing to do with mod_security as has been suggested on other forums. A solution looks to have been found, and we are updating servers now. Please bear with us whilst we complete this and, as Bruce says, open a ticket if you still have issues whort while.

Welcome to the forums sgnelsonusy and Zentish sgnelsonusy,Zentish, haejin - the only way to solve these problems is via the help desk. A key issue with lusciousmango was the frequency at which they were popping their account. If you are checking your email more frequently than every few minutes it can cause these problems, which is why we recommend you only check every 5 mins. Without details of your account (such as login details, which you can't provide here) I can not tell if you have similar problems. If you have issues, please open a help desk ticket, explain in as much detail as possible, and we can then take a look at it for you.

Open a ticket at the help desk, and we'll have a look at a tracert going the other way. It's loading fine from the UK.

There are 5 gurus online at the moment that I can see. Please feel free to contact me via IM. For bill - try TCHGuruBill.

Hi Brian, You should be able to untar the backup using the file manager in cpanel. To empty the database, I would personally just delete it, and recreate it, adding the same user to it - again in cpanel (in the mySQL section). Alternatively, open a ticket at the help desk, give all the relevant data (login details etc) and the instructions, and ask us to do it for you

Hi lusciousmango, Please PM me the ticket numbers for the last couple of tickets, and I'll take a look at the issue for you. Alternatively IM me on tchguruandy

Log into cpanel, go into the MySQL database section. By each database you should see an option to delete, check or repair. You can do a check first if you like, or simple click on Repair.

Is there anything in the error logs for your site? (You can get them from in cpanel). and have you tried repairing the database ?

Surefire, Purely because he has some files which already have include pages, and some that don't, and the pages aren't already designed to be used as includes, so you would need to take account of that in the coding of the main page (or rewrite many of the other pages). If you are starting your design from scratch, using that method (I have on a couple of my sites) then I'd agree, it's not messy then.

I missed the title from a quick google, it seems the Creative Zen should have a hole where you can insert a paperclip (or similar) to do the reset. Depending on the model, you may need to press the play / pause button or the power button at the same time.

As far as I'm aware, the only way is via an inclusion in the php. (Unless you wanted to redirect every page to a single php file, that adds the header / footer, and then includes the information from the page they asked for .... but that get's very messy )