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    California, USA
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    Medicine, Surgery, Linux, Programming, and Websites.

rksprst's Achievements


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  1. In regards to the Head Guru's reply here: http://www.totalchoicehosting.com/forums/i...showtopic=30246 I don't think I'm blind. As before when I clicked on the link from the email I got, I recieved a message that no such file exists and that it was deleted or moved and to contact the administrator. I did a search for this thread and looked at my last posted items to find this thread. I couldn't. Please don't accuse me of being blind when in fact you did delete the thread and now you posted it back - but having deleted haejin's reply. Yes, it's censorship. And my point of in the thread linked above stands. How can I trust other reviews here now? There was a reply in this thread that isn't here anymore. This reply was a negative review of TCH. In fact, here's the email notification of that reply: >rksprst, haejin has just posted a reply to a topic that you have subscribed to titled "Bad Experience, Customer For A Couple Years". The topic can be found here: http://www.totalchoicehosting.com/forums/index.php?showtopic=30084&view=getnewpost There may be more replies to this topic, but only 1 email is sent per board visit for each subscribed topic. This is to limit the amount of mail that is sent to your inbox. Unsubscribing: -------------- You can unsubscribe at any time by logging into your control panel and clicking on the "View Subscriptions" link. Regards, The TotalChoice Hosting Family Forums team. http://www.totalchoicehosting.com/forums/index.php
  2. I posted a thread a while back saying how I was unhappy with TCH on how they handled the movement of my server. I was critical of TCH but nothing whatsover that would warrant my thread's deletion. I got a reply from a staff member who politely replied. Today, another user replied to my thread stating that he was unhappy with TCH's customer support in the last six months and he gave examples of this. The thread had nothing whatsover offensive or something that should be deleted. Unless any review of TCH that is not positive is deleted. I have read on the forum that TCH deletes such reviews, but would never think my thread would have gotten deleted as it was not at all improper - just my honest opinion. As well as other users who replied. At this point all the positive reviews of TCH in this forum lack all credibility for me. How many hundreds negative reviews were deleted? I'm sorry but I won't trust any thread in this forum again, its obvious that negative threads are deleted. It would be ironic if this reply was also deleted. BTW, I just happen to have my deleted thread loaded on my handheld - as I viewed it right before it got deleted. Why have a review section at all if you will just delete negative reviews? Why not instead have a "Why you should choose TCH" type of section (written by the staff) instead? BTW, abosolutely NOTHING on the deleted thread broke any forum rules. It was probably one of the more civilized negative threads against TCH - as there were no emotional replies. No reason for it be deleted. Needless to say I am quite disappointed in TCH - a company that I used to refer anyone who asked me for hosting. Not anymore. Sorry.
  3. So, I got an email that TCH will be restoring the server my website is on. I got this email Oct 28 at 9:07AM and now, on Oct 29 2:55PM (add an hour too cause of time change) my website is still offline, even though last night the server was succesfully restored. I submitted a help desk ticket and got a response that said: "we're looking into this issue" and they put my ticket "on hold". I really don't like the way TCH has handled this server restore for a number of reasons: 1. Bad Communication - They informed me that within 2-4 hours my server will be restored. I got the email on my handheld and since I wasn't home, I couldn't backup any information. And so essentially lost anything that I put on or changed since TCH did their own backup. (I'd expect to be given some time to do my own back-up... assuming of course the server was not that messed up that I would be unable to do so.) 2. Don't Make Promises You Can't Keep - The email stated "total downtime for this event should be under 6 hours, however we are setting a maintenance window of 12 hours for this event." It's been over 12 hours and my website is still offline and my ticket which is "on hold". My website is also an ecommerce website and so I'm essentially losing money when my website is offline. 3. Support - Keep me updated with what's going on. They did this with the server restore giving a percentage it was complete. But I'd like to have an update in the ticket I submitted. Saying "this is the problem, we are fixing it". At this point I don't know what is going on - or if they are even looking into the problem. I guess this goes back to bad communication. And when you answer me in a support ticket, tell me a little more and follow up. The feeling I got was I was simply "put on hold" and not being given an answer after a couple of hours to something that I have marked "Urgent". In the past, I've been very happy with TCH's service and support. I understand that things like this happen. But I did not like the way it was handled and still being handled. In my opinion this as well as the other complaints about this incident do not reflect well on TCH and TCH should try to improve this situation.
  4. Hm, I did that... but when I go to one of my parked domains I get an internal server error. Any ideas why? I can post my .htaccess if needed.
  5. Hi, I have several domains (B-G) parked on domain A. Domain A has SSL and so if any of the B-G domains land on A and use the SSL, the user will get a warning that the SSL is not for the website that is requesting it. Is there something I can put in my .htaccess to fix this? Assuming I want to keep domains B-G parked on A. Maybe something that will change the www.***.com to domain A (while keeping the rest of the link the same)? Also, if I do this... what effect will this have on SEO? As in search engines some of the results are coming up on my parked domains (B-G) instead of domain A (which is the one that has the SSL.. and the one where everything is hosted). Thanks Guys!
  6. I use CubeCart and I love it. It is sooo much easier to use than either oscommerce or zen cart. The admin center is not confusing and very simple to understand all the links make "logical" sense. And you don't have that annoying triangle links and the layout of both oscommerce and zen cart.The skins can be easily customized via css and html. I would highly recommend it. The support forum itself is very friendly and there are tons of mods for it that you will find useful. Install it and try it (its in fantastico)... i guarantee you'll love it. BTW, a comment about paypal. One of the reasons I hate using their "shopping cart" software creator thing is that they do not provide static links, but instead make you insert a bunch of code for a "Add to Cart" button or "View Cart". I found that the code messed with my CSS styles and website and made it harder to design my website since I couldn't customize it as much. Instead, I can recomment 2Checkout.com which lets you make anything an "Add to Cart" or "View Cart" button because they actually use static/real links.
  7. You can install a shopping cart called CubeCart (which is in Fantastico in cPanel). There is then a mod for it called "manual credit card processing" or "offline credit card" that will collect the credit card info. It will then be available in your admin section. Once you have marked the product as "shipped" it will be deleted. It is stored securely (encrypted) in the database and deleted once the product is "shipped". I'm not sure of the exact location of the mod... but you can find it by searching for it on cubecart.org You can probably modify/hack the checkout page to simply use that feature... and not use the whole store. The store itself thought might work as you can make each villa a "product" and so to rent one you have to "add it to your cart" and "purchase" it. Would simplify your website... as you dont have to do any coding... and essentially already have a site up and running.
  8. Why not simply use something like photoshop or fireworks?
  9. You can advertise on google. Or if you have can compete with similar sites price-wise you can post your products on sites such as pricegrabber.com, bizrate.com, and nextag.com. You can also do affiliate marketing.
  10. Yea, I also did that. Still get an error... very weird.
  11. Thanks Bruce, figured without password it would be useless to have username info... guess maybe I was wrong(?). So, here are the same images with the confidential info blurred out. I read a bunch of threads on here regarding the same subject, but still I can't figure out how to fix it. I haven't tried setting server to localhost, but since the mySQL is on the TCH server and not my computer, I don't see how that would help. I'll give it a shot though just in case. Any other suggestions though? EDIT: So I read the thread you linked to... and it makes sense that localhost can work. Anyway I tried it... but to no avail. I get the same error.
  12. When I try to add a mySQL connection I get an error. I created the database and added the database user to it with ALL privilages. I also added % as an access host in cpanel mysql. Here are images of what info I typed in. The FTP works well, it is the sql connection that doesnt. EDIT: TCH-Bruce - I removed the images with your cpanel information in them - If you are going to post images like that at least blur out confidential information. This is the error:
  13. 1. USCexchange.net 2. USCexchange.net 3. A forum dedicated to USC students and alumni only 4. Commercial (though there are no products being sold) 5. Yes, link to TCH added at the footer Thanks
  14. all right well, i decided to completely redesign the site from scratch for various reasons but thanks guys :-)
  15. well, if you go for example to the leukemia page...the menu works fine in IE but the homepage + EBV..the 2 pages i changed..the menu does not work i dont know why this would happen
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