TCH-Dick

I can not send out e-mails. Why? My password does not work. What am I to do? Error: The connection to the server has failed. Account: 'youraccount', Server: 'www.******', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E Outlook: The host '******' could not be found. Please verify that you have entered the server name correctly. Account: '******', Server: '******', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 11001, Error Number: 0 Outlook: There was a problem logging onto your mail server. Your Password was rejected. Account: '******', Server: '******', Protocol: POP3, Server Response: '-ERR Password failed for email1', Port: 110, Secure(SSL): No, Server Error: Outlook: The connection to the server has failed. Account: '******', Server: '******', Protocol: POP3, Port: 11, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E Outlook: The connection to the server has failed. Account: 'yourdomain', Server: 'yourdomain', Protocol: POP3, Port: 995, Secure(SSL): Yes, Socket Error: 10061, Error Number: 0x800CCC0E Outlook: Unable to logon to the server using Secure Password Authentication. Account: 'yourdomain', Server: 'yourdomain', Protocol: POP3, Server Response: '-ERR Command unknown: AUTH', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number I can not send out e-mails. Why? The Outgoing (SMTP) server requires authentication. If you are using Outlook Express you should check the box 'My server requires authentication'. In Eudora it is 'Authentication allowed'. Your SMTP (outgoing mail server) could be blocked. Here is how to test it: 1. Go to 'Start' -> 'Run' -> type: cmd 2. When the Command prompt appears type: telnet mail.****** 25 and then press enter 3. Wait a few seconds. You must see the following: '220-serverXX.totalchoicehosting.com ESMTP'. This will be OK. 4. If you do not see this message, your SMTP is being blocked. In this case try the following: - If you are behind a firewall, we may be unable to authenticate you. If you have a personal firewall, try lowering the security. - Call your ISP and ask if they block people sending through remote SMTP's. Some are doing that, though relatively few. - You can use your ISP's SMTP server. In your email client, put the SMTP server that you use to send out your ISP email, and your email will still appear with your domain name. Also see the error messages explanations. back to top My password does not work. What am I to do? Go to your hosting account control panel and change the mailbox password. Make sure that you're logging in with a lowercase user id and a case sensitive password. Open a new problem ticket to contact the support if all else fails. back to top Error: The connection to the server has failed. Account: 'youraccount', Server: 'www.******', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E You are on a an ISP (such as Earthlink or Mindspring) that blocks their users using any SMTP server other than their own. Your solution is as follows: To set up Earthlink, Mindspring, or your ISP's SMTP servers for your outgoing email you must click on your account settings in the email client you are using (Outlook Express, Eudora, Netscape etc.) In the SMTP (outgoing mail server) field you will enter smtp.earthlink.net (or whatever your dial up or direct access ISP's SMTP server is) as your SMTP server. You must then enter your Earthlink (or your ISP's) username and password for that mail server. In Outlook Express it is at the bottom of that same tab. You must uncheck 'My server requires authentication' and click on 'settings' to enter your Earthlink (or your ISP's) username and password. Your email will still be from your own domain name, the only difference is in the way it is routed throughout the Internet. Instead of being sent through our servers it is processed through Earthlink (or your ISP's) servers. This allows Earthlink (or your ISP) to monitor its users. back to top Outlook: The host '******' could not be found. Please verify that you have entered the server name correctly. Account: '******', Server: '******', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 11001, Error Number: 0 The POP3/IMAP (incoming mail server) is incorrectly typed. Change the POP3/IMAP (incoming mail server) to: your mailbox name back to top Outlook: There was a problem logging onto your mail server. Your Password was rejected. Account: '******', Server: '******', Protocol: POP3, Server Response: '-ERR Password failed for email1', Port: 110, Secure(SSL): No, Server Error: The POP3/IMAP account name (mailbox name) is not correct. The POP3/IMAP password is not correct. back to top Outlook: The connection to the server has failed. Account: '******', Server: '******', Protocol: POP3, Port: 11, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E It is using the wrong port number. Go to 'Tools' -> 'Accounts...' -> 'Mail' -> 'Properties' -> 'Advanced'. Change the POP3 (incoming mail server) port number to 110. If you are using IMAP as incoming mail server, change the port number to 143. back to top Outlook: The connection to the server has failed. Account: 'yourdomain', Server: 'yourdomain', Protocol: POP3, Port: 995, Secure(SSL): Yes, Socket Error: 10061, Error Number: 0x800CCC0E Outlook Express is trying to use SSL. Go to 'Tools' -> 'Accounts...' -> 'Mail' -> 'Properties' -> 'Advanced'. Uncheck the option to use Secure(SSL). back to top Outlook: Unable to logon to the server using Secure Password Authentication. Account: 'yourdomain', Server: 'yourdomain', Protocol: POP3, Server Response: '-ERR Command unknown: AUTH', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number Outlook Express is setup to use Secure Password Authentication. Go to 'Tools' -> 'Accounts...' -> 'Mail' -> 'Properties' -> 'Servers'. Uncheck the option for Secure Password Authentification. back to top © Copyright ProperSupport.com 2003. All rights reserved.

You should change the DNS to point to ns1.totalchoicehosting.com and ns2.totalchoicehosting.com, once you do that it will take 24-72 hours for DNS to propagate throughout the internet. Until propagation is complate you wont be able to publish your site VIA domain name, so for FTP host address you would need to use serverXX.totalchoicehosting.com the XX's being the number of the server you are on.

Thought I would throw my 2 cents in here. PHPNuke is available as a one click install on all of our plans, BUT it is version 6.0. Version 6.9 is the current public version and has a lot of fixes. I would suggest downloading Nuke and installing it yourself, it isnt that hard plus it gives you more of an idea of how things work. I have 5 sites here, 4 of which are nuke sites so if you need a hand just ask here on the forums, like Lianna said PHPNuke is a 3rd party script so it isnt supported by the TCH staff, but asking on the forums usually results in quick help.

I dont use CSB, but the info should be the same as what I use for ws_ftp Site name can be whatever you like Web site address www.santolina.net FTP host address santolina.net host port 21 ftp directory public_html ftp username your cpanel username ftp password your cpanel password default file name index.html

Another tip to avoid e-mail loss during the transfer time, keep your e-mail set up as is with your old host, and set up a new account with same e-mail address in your mail program using the IP address of the server of your TCH account. This way since DNS propagation doesnt all happen at the same time, no matter where the person sending e-mail to you is from, it wont matter if they are hitting the old mail server or the new, you'll get it either way.

You can install it with one click from your cPanel. Just look under addon scripts. If it is not listed there then put in a request

the only files that REALLY need to be restricted are config_global and skin_global.php, these should not be writeable unless you are making any changes in your admin cpanel

yes you can, just submit a support ticket requesting the domain name be changed

Very nice! Some good info there. I get asked at least 3-4 times a week "why does my FTP stall for a few seconds" Now instead of trying to explain it I can link them to your post

try 644 on the skin_global.php file

593.5

Why not use the one TCH already has set up? http://www.totalchoicehosting.com/forums/i...907

the index of / you are seeing IS your public html folder. Your main page needs to be named index, either .html, .htm or .php

The best thing to do when dealing with the phpNuke Links module is to also add the link in the description.

no, it just logs active chat sessions

With the paid version you can close trillian in the middle of a conversation, re open it and the conversation you were having is still there in the message window, no need to dig through logs. If this is available in the free version its new.

Just another FYI, i used to use the free version of trillian but a few months ago I paid the $25 to get the full version. The chat logging feature alone was WELL worth the $25

We accept credit cards and PayPal, there arent any plans that I am aware of to add any other forms of payment.

All the cool people choose TCH! Rock Sign

osCommerce will work with PayPal. Not sure if that is the type of solution that you want?

I have no problem connecting to yahoo with trillian

If you are trying to access cpanel from a computer that is behind a firewall, make sure port 2082 isnt blocked.

Maybe this will help http://clevermedia.com/game.php?snowman4000

Get to it folks, I know it's easy to set up Mad!!! Please set up Thumbs Up unwanted step child

You most likely made an error when modding viewforum.php I would replace it then try the modifications again.