Head Guru

Just wanted to let everyone know that we are haing some technical problems with the main TCH server. This has been on going for about 2 hours. We have our entire technical support team looking into this issue now. This is NOT effecting any customer sites at all. It just effects our main totalchoicehosting.com site. Just wanted to let everyone know. Updates soon.....

We will not be offering SSH in any form, now or into the future. If your on a virtual server you can authenticate in cPanel using the shared ssl. There are no plans on exploring sftp of scp. We may perhaps offer a custom plan for developers. Perhaps a plan that offers SSH and all the other goodies that a dev person would want. But for the current virtual plans we are not going to offer ssh any longer. Bill

Aeroknight - Got your pm, sorry for the delay... I have now added exim on 26 for server 39, 40 and 42. Server41 is no longer in service commission. Lemme know if your all set. Bill

We didnt code the script spam assasin. We dont support it. Mike made that very clear to you. Sorry you felt the lilve support wasnt helpful. Mike sent me a instant message during your chat with him and I instructed him to inform you of the no 3rd party script support. If you buy a computer from Dell and you do not understand how to use Paint Shop Pro, even if they bundle that software, they will not support it. They will ask you to contact the maker of the software. The support ends as long as the software is installed and working. There is no difference between the above and your request. For support on spam assasin please refer to http://spamassassin.org They are, afterall the maker of the software.

With the new upgrades to cPanel came a tad bit of improved security. Your phpbb is mailing out as nobody by server20.totalchoicehosting.com This simply is no longer allowed to work. You need to change your mailer settings in phpbb to use smtp instead of the phpbb. I answered your support ticket. In the furture please either issue a support ticket or post here. By doing both it makes me work 2 times as hard. I am getting old and lazy. Thanks Bill

Mainly it was becoming to much work for us to maintain. We had to monitor the use, keep track of who had it and when they paid. Simply taking to much time to admin for us. Frankly its a pita to offer. Secondly for security reasons. Bill

Can you share a link with us so we can see what the problem might be? Thanks

Effective 10/16/2003 TCH will no longer offer any form of SSH to our clients, this included JailShell. As of now, if a client already has shell access they will be allowed the continued use of it. A decision on this is forthcoming. If I decide to remove ssh from all users any fees that were paid will be refunded to the end user. Thank you for your continued support. Bill

Effective 10/16/2003 TCH will no longer offer any form of SSH to our clients, this included JailShell. As of now, if a client already has shell access they will be allowed the continued use of it. A decision on this is forthcoming. If I decide to remove ssh from all users any fees that were paid will be refunded to the end user. Thank you for your continued support. Bill

No No... I took no offense in your quote and the staff here all is very thankful. Now if we could only get Jim to send some wet fish to the U.S.

Thanks but..... There is a team of players here at TCH. With out my team I am nothing. I in turn thank you for the words of praise, but also thank my staff. Bill

Please welcome Chuck Rouzer to the ranks of TCH. Chuck is coming on as a part time system administrator. Please give him a warm welcome.

To think that outblaze is even using spews. Its really beyond me. *thinks to self.. Why use a list thats been offline for months?

Thanks for the nice words about our service.

Welcome... Naughty

See it is not really a slip. It is a choice we made to delay stat log runs until the server loads go below a certain number. Ill check on server34 later. Let you know. Bill

Stats are published on a regular schedule. This schedule can be delayed if the server loads are above a pre-set threashhold. Drop me a PM with your server number. I will take a look and see whats going on . Bill

Moving this out of server issues.

TotalChoice Hosting is pleased to announce our membership acceptence in the Better Busines Bureau. Members of the Better Business Bureau are businesses and firms which: Meet tough BBB membership standards, Agree to follow the highest principles of business ethics and voluntary self-regulation, and have a proven record of marketplace honesty and integrity. Today's BBBs are committed to the belief that the majority of marketplace problems can be solved through voluntary self-regulation. They understand the perspective of both consumers and businesses. BBBs champion marketplace ethics and hold member and non-member businesses alike accountable to the highest standards of honesty in their advertising and selling. To Become a member of the Better Business Bureau where company is headquartered; the firm must Provide the BBB with information regarding company ownership and management and the street address and telephone number at which they do business, which may be verified by the BBB in a visit to the company's physical premises; Be in business a minimum of one year (an exception can be made if a new business is a spinoff or a division of an existing business, which is known to and has a positive track record with the BBB); Have a satisfactory complaint handling record with the BBB; Agree to participate in the BBB's advertising self-regulation program, comply with the BBB Code of Advertising, and correct or withdraw online advertising when challenged by the BBB and found not to be substantiated or not in compliance with our children's advertising guidelines; (BBB local and national advertising review programs are described on the BBB's website, and complaints about online advertising brought by consumers, competitors or public officials may be filed online with the BBB.) Agree to abide by the BBB Code of Online Business Practices, and to cooperate with any BBB request for modification of a website to bring it into accordance with the Code; Respond promptly to all consumer complaints; Agree to dispute resolution, at the consumer's request, for unresolved disputes involving consumer products or services.

We do not support JSP. We can park pages, but I think the no jsp will kill the deal for you. Sorry Bill

We do not provide DNS for off network domains. Thanks

Oh wait - she said beer?

Ticket answered in less then 15 minutes. Also if you check the support page, you will notice there are all new support chat options. Totalchoiceguru is not used as often as before, we are trying to split the duties between several support members now. tchgurubill tchgurumitch tchgururick tchgurumike tchguruandy tchguruayman AOL or Yahoo IM! As always submit a ticket if you can not get thru on chat. As you can see the tickets get super fast turn around times. Bill

The green line is incoming. The blue line is outgoing. Does that make sense? Bill

Hi, You have mail! Bill