Head Guru

Here is what we installed today. A Cisco 6509 Router with all the goodies. The large box on top is the new unit. Can you say 18TB of RAID 1 redundant storage? The new silver rack mount box is our latest backup server that is going into production today. :)

and let me be the first to say the new routing gear is SEXY !!!

Just ignore it. Once you ignore that error it should go away and not come back. At least it did on my iPhone. Bill

Andy "fats" Beckett I think its fitting name!

Although I used to wear the crown of TotalChoice King of Pool Tables, I can no longer proudly say that I rule the tables. Andy Beckett is a : although he played like: I hereby bequeath my crown.

Gnome wins!

Contact the help desk and one of the admins will get you what you need to know. Some things we can not answer thru these user forums. Bill

We will have your server ready for you when you decide to make the leap into the dedicated market. There is nothing cooler than having your very own box to work with. Bill

Wondering if they will ever release a native version of Pidgeon for Mac OS X... /me goes back to using Adium

We dug around the DC and found one more of these servers. Same specs except the Processor is a Pentium D 2.8Ghz. Don't miss this sale. It is a great deal!!

Tired of submitting support tickets and then waiting for hours, days or even weeks to get a reply from your dedicated provider? At TotalChoice, we employ our own technical support services team. Our USA based support team handles all your support issues. We outsource nothing! This means when you need help with your server, you will deal directly with our USA based technician’s! TotalChoice Hosting has been in the forefront of hosting and is a full service hosting company. Currently we service over 25,000 clients! As a TotalChoice client you can rest at night knowing that: * We have been in the business for over 7 years! * Knowledgeable technical support staff available 24x7 to help you when you need it. Our techs work for only us, we outsource nothing! * We have our own data center presence located in a natural disaster free area. Located in Troy, Michigan our locally employed staff works our help desk 24 hours per day. * TotalChoice owns all the hardware and we use quality server-grade parts. * Our data center utilizes state of the art Cisco Routers and Switches. * TotalChoice has multiple diverse entry fiber connections to major reliable carriers. Such as Level 3, XO Communications, Global Crossing and Cogent. * Solid network uptime! * Direct IP Allocation from ARIN. We own our very own IP space! * We have nine 20-ton Liebert HVAC units with a glycol heat exchange system. Temperature maintained at 72°F and 40% humidity for maximum server reliability. * We have redundant power backup. A Liebert 600T series online, double-conversion UPS unit. Distribution: multiple PDUs and sub feeds. Generator: Kohler 610kW Diesel with 5 day fuel supply with refueling contracts. ATS: 3000 amp 277/480Y Asco automatic transfer switch with bypass isolation. * Security aware Data Center. Our DC is located in the prestigious County of Oakland, Troy, MI. Key card access is limited to only active employees. We have deployed a DVR offsite recorded Camera Surveillance system to protect our assets. Multiple access controlled areas allow us to control who accesses our equipment. All of our servers include the following at NO additional charge. 1. Fully distributed, multi-location monitoring of PING, HTTP, DNS, POP3 and SMTP. If any monitored services go offline, you are dispatched an email from our monitoring system. Our technicians are also alerted and will be immediately working on the issue. 2. APC Remote reboot. Every server comes standard with an APC remote reboot device that allows you to remotely power off and then power on your server. 3. Full access to our Bandwidth monitoring system. We utilize an enterprise version of PRTG, and give every server client full access. This can be used to dispatch email alerts to you in a case of over use of bandwidth. We monitor your server in 2 minute cycles, so you can sleep at night. 4. Your choice of OS Installation. We offer a full array of Linux based distributions. Also, we can complete any custom partition scheme that you would like, at no charge. Windows Server installs can be performed, however there are additional charges per month. 5. Your server is fully managed! That means you have unlimited support tickets per month. Regardless of the issues, we are here to help you with your dedicated server. 6. One hour hardware replacement. We will replace any broken or non-functioning hardware items within one hour. Our high level of in-stock parts is at your disposal. 7. 24 /7 emergency access to management team, including the CEO’s Cell Phone number. 8. 400gb of remote backup space using our remote R1 Soft Backup service. This is a fully automated remote backup service that will keep 12 hour incremental backups of your data. Even if all your servers hard drives crash, you can feel safe knowing that there are remote backups just moments away from restore. We run our backups over a private 1gbs private network, so restores are blazingly fast. We have TWO of the following servers in stock. Once they are gone, they are gone! AMD 4200+ Dual Core Processor 1GB DDR RAM 2 X 400GB Hard Drives (That's 800GB of space!) cPanel Fully Managed 2000gb Multi-homed Bandwidth 400GB remote backup space with 12 hour backup rotations! NO setup fee NO long term contract $129.99 per month

Can we shoot all TCH forum spammers?

Hello, Effective last monday Ryan MacDonald is our new Data Center Operations Manager. Ryan brings many years of background to the table. As some of you know, Ryan MacDonald is the founder of R-FX Networks (www.r-fx.ca). R-FX is responsible for some of the most widely used Linux products on the GNU market today. Tools such as APF (advanced policy firewall) and BFD (brute force detection) all come from the team at R-FX. I had to do some serious talking to get Ryan on our team full time, but he has accepted the challenge and has taken on the full time job as of last monday, and things are already moving fast at our Troy, MI facility. Changes have already started to take form at the Data Center. Ryan just completed a large scale automation utility for monitoring our power distribution and is working on a program to better assist with new server rollouts and hardware tracking. Some longer term projects he has outlined to me already included automated OS reloads, better tracking of core network devices and man is he spending my money. Today we took delivery of new Cisco Equipment. Ryan determined that some of our current switching devices could use upgrades and also our core routers could use some memory upgrades. Long story short, things are moving very well under Ryan's direction. Also, effective last monday Jesse Salens is no longer employed with TCH. Happy Surfing! Bill

As a Mac user you should put your Safari browser away and get a copy of Camino. It is a browser with the back end of Mozilla Gecko but built with Mac Style. It is the best browser for Mac OS X. I use it daily in my work at TCH and I have never had a issue with compatibility. Welcome to TCH, I am glad to see another Mac user in the forums. If you have any questions please feel free to ask, I would be glad to share any tips I can. Bill

Thanks everyone for the fine words. We are always striving to be the best host on the face of the planet earth.

Tommy, I can not tell you how good I felt when I read the update to your two year old review. TCH has gone thru some growing pains. moved into our own datacenter and even the loss of our dearest friend TCH-Don. I knew in my heart that we were still providing a great service at a great price. Your newest review affirms my thoughts. Thank you.

Bruce made a announcement in regards to non forum members and the forums they can view. This can be found here: http://www.totalchoicehosting.com/forums/i...mp;#entry219891

Great idea Bruce. Bill

Yep we can host a game server for you. Jesse, our DC manager, would be the person that would handle such a venture. Bill

Pretty interesting news from the MT farm. http://www.movabletype.org/2007/12/movable...pen_source.html

I can not express the sorrow that the TCH family is going thru. I loved Don like a brother and I will miss him always and forever. Rest is peace my friend.

At around 5:12AM EST today we experienced a routing issue between our main cisco router and our upstream provider, causing all our traffic between our core router and our upstreams to fall into a unstable status. After initial investigation we were able to determine the issue was not internal and we were required to contact our upstream providers. After contacting our upstream we learned the issue was due to a misconfiguration on the route handoffs for our IP blocks. This was corrected and our traffic started to resume to normal levels. This event is highly unusual and should not have happened. However as we have been growing in our tchnoc we have been using some very advanced routing tables to route our traffic. This was due to the fact that we were not fully routing all of our own layer 3 traffic. A majority of the traffic was being routed by the upstream and they were passing the traffic to us. Back in the middle of september TCH made a major investment and purchased our own Cisco layer 3 routing equipment and we had been in the testing phases for some time. We had planned on taking the hand off of all our layer 3 traffic on Decemeber 1. It was my view that we simply wanted to test the equipement fully and then implement it. I wanted to be fully sure that things were setup correctly. Over the past month we have been segmenting our IP block into smaller segments. We have been working hard to complete this transition, with the end result being better perfomance and quality for our network. Now that this transition is complete, we are already seeing improved performance overall. Long story short our upstreams handed off our direct route to us for our IP block. So that huge Cisco router we bought is now in full operation. I hope that this clears up our short outage from this morning and I assure you that we are working hard to provide the best possible service that we can provide.

I quit on level 27 lol

We are working on the VPS offerings. They should be in the wild in the next 60 days. Bill

Restore is completed and the site is back online. Thanks!