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Everything posted by Head Guru
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Policy on Upgrades to accounts. Any existing customer that wishes to upgrade a monthly hosting account to yearly billing - 1. Will be issued a invoice for 12 months of service at the base monthly rate of the plan they choose. 2. The "Head Guru" special does not apply to existing customers. The free month is only an option to new clients or new domains. Cancelling your plan and signing up again also will not entitle you to a free month. 3. Once your yearly payment is made we will discontinue your monthly billing and place your account on a re-ocurring yearly billing cycle. Any existing customer that wishes to upgrade a monthly hosting package to a new monthly package - 1. Will be issued a invoice for the monthly plan that they wish to upgrade to. 2. Once this invoice is paid there account will be upgraded and the old billing will be cancelled. 3. We will no longer pro-rate the days left in any existing plan, it is creating to much paperwork. So if you want to upgrade try to plan it at the end of your billing cycle.
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Couple of thoughts. Can you receieve email? What username are you parsing in your outlook client? If its a addon account it should be the full user name such as user@**** The mail servers for bot smtp and pop are - mail.**** What ISP are you on , as some ISP's will block second party SMTP traffic over port 25. Have you asked them if they do in fact block port 25. AS you can send and receive from webmail it indicates to me that the problem is on the client side and not the server side. Please report back and lets see whats going on.
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Awstats skiphosts and access log
Head Guru replied to Jimmy Legs's topic in CPanel and Site Maintenance
Hi, Couple of issues with the chmod workaround. Its ok if you do that but I would advise against that fix. When you disallow the file to be updated you are essentially bypassing any updates to the stats file. Thus if my admin team trys to push a update for AWstats your left behind. So this could be a problem. For example we are pushing updates to AWstats soon because of a mandatory update required from Cpanel. Now, this means that everyone gets that update cept the clients who altered the permissions. Just my 2 cents. -
I also get the FFO. Fat Finger Disorder.
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Hey, There has been a known issue with AWstats since Darkorb sent out Release 100 of CPanel. We have just recieved update 117 and applied that patchs and it appears to have fixed the AWstats problem of not updating. They are now updating and it will take a day or so for me to look at them and determine if they are working they way they should. Update to follow.
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Thanks for the updates guys. We have been working day and night to make this change. I hope this will improve the level of service we provide to our clients. Thanks again. Bill
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Here are a couple really good resources. http://www.techtv.com/screensavers/answers...2108423,00.html http://www.softpile.com/Internet/Miscellan...1299_index.html
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You are allowed to store any file type in your disk allocation, as long as the file is of legal nature. Thanks
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So im thinking thats purdy darn fast... lol Thanks david
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Hi, We have a customer who is paying a web dev team to dev his site. However, after they have neared completion the customer feels the site is not responding as fast as it should, and is slower than most other sites. After a long discussion he agreed to let some of our forums users test the site to see how it loads. Here is what I am asking. Broadband Users report back. Here is what we need to be able to satisfy this issue. Give us your feeling on site load times. This site is phpnuke based. Here is the link to the index.php http://discussindia.com/html/index.php now please download this file and report back on overall server speeds. http://discussindia.com/test.zip I would really like to determine this issue for the customer. He is a very nice person who just wants the answers. As always THANKS
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KW, THis is the coolest thing since the computer. MY wife used to use it in the kitchen for keeping an address book and so on. I took it and now it a permanent fixture in my den. I hacked it out with linux and a cf card, turns of the CF card died. I throw a new cf card a loaded up linux and its working again.
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Hi, Sorry for the delay, I had to make my way thru several hundred emails. I have replied to your request. Simply pay for the upgrade and email me back and I will get your account setup to reseller specs straightaway. Thanks and sorry for the delay.
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Anybody play with these things before? I hacked it out awhile back and coded linux to a CF card, now it wont boot. I am wondering if CF cards have a limited read/write life.
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The budget account does not give you any sub domains. However, all the other accounts all for subdomains. Yes you can host separate web sites in each sub domain. Thats fine. Here comes the big HOWEVER, you can not give away free web sites using the sub domain scheme. Thanks for considering us. Bill
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Yes, We have several users with this program. Remember we offer a 30 day money back promise. If you dont like us, then we give you your money back. Pretty cool huh?
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Sorry we only offer Port 25
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Since its first release in October 2001, Movable Type has grown to be a full-featured and robust system which is constantly updated and integrated with the day's latest advances in personal publishing. Movable Type's greatest strength lies in its flexibility — a larger feature due to these components: Flexible data storage — The system supports both MySQL and Berkeley DB for your data storage, with plans to support PostgreSQL and Oracle in the future. Berkeley DB is available on almost all systems with Perl installed. XML-RPC API — implements the Blogger and MetaWeblog XML-RPC APIs, allowing you to use existing client tools (BlogBuddy, Bloggar, BlogApp, etc) to manage your blog. Extensible, library-driven code — if you have experience programming in Perl, you can write custom dynamic applications using the Movable Type libraries. Elegant, intuitive interface — View some sample screenshots. TrackBack — Movable Type's TrackBack system allows peer-to-peer communication and conversations between weblogs. For more information on TrackBack, see this document. XHTML/CSS Compliance — Movable Type's default templates produce accessible, standards-compliant (XHTML/CSS) pages for your weblog. Localization — The MT interface is available in multiple languages, on a per-author setting. Public Search Engine — Visitors to your site can use the built-in search engine to find entries old and new, with a variety of customization options. Support — The support forums are staffed by both a dedicated set of Movable Type users and the creators of the software, allowing you fast access to answers from expert users of the system. Import data — allows you to import your entries and comments from other content management systems (Blogger, GreyMatter, NewsPro), then manage those posts through Movable Type. Multiple output templates — enables one-click publishing to multiple destinations and formats: XML RSS headlines from your site, HTML indexes, etc. Support for multiple weblogs/journals — one Movable Type installation can support as many blogs as you wish. Support for multiple authors — register multiple authors, and set their access levels using Movable Type's role-based permissions system. Entry categorization — group your entries into categories for your own reference, for archiving purposes, and for display in your blog. You can assign multiple categories to a single entry (for example, if an entry about a book you read belongs in both "Reading List" and "Daily Activities"). Search and replace — save time by performing a global search and replace on all of your entries; use the search feature to look up a particular entry. Multiple archiving options — create monthly, weekly, and daily archives of your content; individual pages for each entry; and archives by category. Archive file names are fully customizable, and you can associate multiple archive templates with each archive type, allowing you to create, for example, several versions of your archives: printer-friendly, PDA, normal, etc. Built-in comment system — allow your visitors to post comments on your entries and engage in conversations. Movable Type supports comments either inline in your blog, or in popup windows; it also allows you to selectively exclude commenting on certain posts. Comment IP Banning — lock out unwanted visitors from commenting on your site by banning their IP addresses. Email notification system — maintain lists of users to whom notification messages can be sent when you post a new entry. Integration of file and image uploads — upload files and images into any of your blog directories, then seamlessly integrate them into new posts. Thumbnail creation — automatically create thumbnails from uploaded images. Bookmarklets — post to your site from anywhere on the web, without entering the Movable Type system. Template-based site customization — combine Movable Type's template tags with standard HTML (or whatever markup language you choose) to build and customize your site. Pre-date or post-date entries — Movable Type allows you to override an entry's date stamp. Delete entries — Movable Type allows for true entry deletion, allowing you to clean out old or unwanted entries. Hold/Release status — allow for content editorial and approval by setting entries to "Hold", then let an editor approve by marking "Release", at which point the entries will be published on your site. Publicity and notification — sends XML-RPC pings to weblogs.com, blo.gs, and the movabletype.org Recently Updated List. Mail this entry — allow visitors to your site to mail your entries to friends, driving traffic to your site.
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aw shucks. tanks tanks tanks alot!
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Servername will be localhost DB name will be in this format cpanelusername_dbname Username is also the same format You need to set up a DB in your cpanel.
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Help! I can't even get help from help desk
Head Guru replied to speakermike's topic in Pre-Sales Questions
I would also like to add that I replied to your post in about 8 minutes. If that is not good tech support then I dont know what is. Just remember this, we try to solve each problem as quickly as possible. Thanks for you continued support. Bill -
Help! I can't even get help from help desk
Head Guru replied to speakermike's topic in Pre-Sales Questions
Ok - I will answer one at a time. 1. Nothing is working on my FrontPage (I have tried everyway to get to my site and nothing) ----I have used FrontPage for years and never run into this much of a wall Give a little more information would be nice. I have no clue what the issue is unless you tell me whats broke. 2. I can NOT even use the Help Desk (says my log-in and password are not correct (which means I get no technical support available to me). You did not read the text above the login at the help desk. I will paste it here. "Please log in to your help desk account below, or create an account. First time users must register to use this help desk. Your hosting account username and password will not work on the help desk unless you have registered with the Help Desk using that information!" 3. Yesterday (before all these problems), I was all ready to move all of my sites (4 or 5) to a reseller account with TotalChoice Hosting. I sent an e-mail saying that I wanted to "upgrade to reseller" and NO one has replied (I am trying to give them more money). Being that yesterday was a weekend, how fast would you like sales to respond. We get about 500 emails on any given day. Things take time. 4. Through all of this headache, one person was helpful -- Nicholas. If he didn't exist, I would be wondering if anyone is there. All of our reps are here to help. Nick is a great tech support person, kudos to him. 5. I know that my password and username are correct because I CAN get to the control panel. I think the answer given to number 2 shall explain this. -
I dont understand your ? You can create unlimited DB's with most of our packages. If you could re-state your question maybe that would help. Sorry Bill
