Head Guru Posted February 22, 2005 Posted February 22, 2005 As we prepare for the launch of our new and improved Server Status Pages there are a few changes we will be making. The largest impact to customers will be that access to the status pages will now be protected. We have setup a customer verification process that will allow you to obtain full access to the server status pages. *Changing policy on how we will get customers access to pages*. The new status pages will be very nice. I expect to have the new pages ready to roll out in the next 30 days. Bill
woesap Posted February 22, 2005 Posted February 22, 2005 Bill, Good news. I can hardly wait and email is already there Keep up that good work!
woesap Posted March 13, 2005 Posted March 13, 2005 Isn't the email replaces by special helpdesk ticket? I've mailed 2 times and no reaction. (2/22 and 3/11) I now saw an entry to a helpdesk ticket. Maybe that one will work. Just FYI. grtx, Richard
Head Guru Posted March 14, 2005 Author Posted March 14, 2005 When this is ready to be rolled out I will announce it. The pages are still in beta version. Bill
TCH-Bruce Posted March 14, 2005 Posted March 14, 2005 Richard, when it's announced I'm sure there will be directions on how to obtain the information.
TCH-Dick Posted March 18, 2005 Posted March 18, 2005 Just want to thank everyone for their patience and inform you that the Server Status Pages are up and running. First off, there is no need to submit a request for access, we have decided to provide you open access to the Server Status Pages. You will find the reports and status pages that were used to, as well as some new additions. These new features include detailed status reports and reports accessible via your cell phones and PDA for those of you on the go. As well, we have added uptime stats for all the TCH servers. Enjoy! Thank you for choosing TotalChoice Hosting where Choice does Matter !
Head Guru Posted March 18, 2005 Author Posted March 18, 2005 We found a better way to handle the uptime pages. I will report back shortly. Bill
Guest helpbytes Posted March 20, 2005 Posted March 20, 2005 For the UK1 server, real time stats, I see the image placeholder only, and not the mrtg graphs. http://www.tchstatus.com/uptominute/web-ho...-ukserver1.html
carbonize Posted March 20, 2005 Posted March 20, 2005 Yup I only see the placeholders as well in Helpbytes link. the image link for the first one is http://serveruk1.totalchoicehosting.com/mrtg/index-day.png
JDwannaBE Posted April 11, 2005 Posted April 11, 2005 I tried looking at http://www.tchstatus.com/monitoring/detailed.htm and all I see are blank pages?? http://www.tchstatus.com/monitoring/status.html shows 0 tests, 0 pass 0 fail?? http://www.tchstatus.com/uptime.html shows: Our Server Status Pages are under Development. Please visit the TotalChoice Hosting Family Forum for more information. What is going on?? Michael
Head Guru Posted April 11, 2005 Author Posted April 11, 2005 Blank pages... We don't need no stinking blank pages.
Head Guru Posted April 11, 2005 Author Posted April 11, 2005 The server is in crisis at the moment. I added a new feature to the script that runs our monitoring and it didn't go over well. I am working on getting things back to normal on the monitoring pages.
Head Guru Posted April 11, 2005 Author Posted April 11, 2005 After a reboot and a rebuild, server is back up and serving the status pages again. Bill
carbonize Posted April 11, 2005 Posted April 11, 2005 I love the fact that the forums email says there has been a reply but I won't receive another email till I visit this thread. Except I had 7 emails this morning saying this thread had been updated :|
nkycomputers Posted August 1, 2005 Posted August 1, 2005 Some hosting companies hide behind false promises and undelivered services. TotalChoice stands behind what we offer. To maintain the highest levels of integrity, our uptime numbers are independently verified by a 3rd party. We have contracted with Server Monitoring to conduct all our uptime auditing and verifications. Our Uptime Report Pages are under Development. Please visit the TotalChoice Hosting Family Forum for more information. This is what I see if I want to check the server uptimes. The link sends me to these posts. How do I check server status?
cajunman4life Posted August 1, 2005 Posted August 1, 2005 Try the server monitoring pages. <{POST_SNAPBACK}> The pages haven't updated since March 17th... what's goin on?
stevevan Posted August 1, 2005 Posted August 1, 2005 cajunmanrlife: Thanks for pointing this out. I have forwarded the info onto the appropriate people as we mods don't have access to the web pages.
TCH-Bruce Posted August 1, 2005 Posted August 1, 2005 The pages haven't updated since March 17th... what's goin on? I believe the date is screwed up. The buttons are all active and working.
cajunman4life Posted August 1, 2005 Posted August 1, 2005 Thanks Steve and Bruce, I was a bit confused by that.
nkycomputers Posted August 2, 2005 Posted August 2, 2005 What about the server uptime pages. They give the message I posted above and a link to this thread. Is there a way to see the uptime history. Also I am on server 104 I don't see it on the list. Thanks As always
cajunman4life Posted August 3, 2005 Posted August 3, 2005 Thanks for the update Bill. Keep us informed (not as though I had to ask, you always do )
dcumpian Posted August 8, 2005 Posted August 8, 2005 I believe the date is screwed up. The buttons are all active and working. <{POST_SNAPBACK}> While it's true that the buttons are working, I've yet to see them show anything other than Green status, even when the server in question really is down. I think this page is a bit hosed... Regards, Dan
abinidi Posted August 8, 2005 Posted August 8, 2005 I'd also like to note that in the "subscribe" dropdown list, if you want to subscribe to updates for server 36, you have to click on the first (of 2) server 37 option.
TCH-Dick Posted August 8, 2005 Posted August 8, 2005 I'd also like to note that in the "subscribe" dropdown list, if you want to subscribe to updates for server 36, you have to click on the first (of 2) server 37 option. Thanks for the heads up. This has been corrected and newest servers added. We will update this post when status pages are complete.
Head Guru Posted August 11, 2005 Author Posted August 11, 2005 We are 90% done with our monitoring pages and expect them to be re-released sometime in the next 48-72 hours. Thanks Bill
Head Guru Posted August 17, 2005 Author Posted August 17, 2005 Monitoring pages are once again monitoring. Please let me know if you see any issues and we will get them corrected. Thanks!!
TCH-Thomas Posted August 17, 2005 Posted August 17, 2005 The www.tchstatus.com link seems to be dead. Working here.
Head Guru Posted August 17, 2005 Author Posted August 17, 2005 Thank you. Tchstatus.com is up and running without issue.
nkycomputers Posted August 17, 2005 Posted August 17, 2005 Thank you. Tchstatus.com is up and running without issue. <{POST_SNAPBACK}> Still get the same thing. A link to this forum instead of an uptime report. No offense because I love TCH, but I would like to know if the reports are going to work or not. One of my customers were having email problems the other day and I would like to be able to give them a good answer to why. If the page isn't up thats fine. But I would like to get a definite answer for them without having to contact the help desk. I know the reports that work are always going to say active, being down less than .5% of the time. I need to be able to tell a customer yes there was a problem on such and such a date. A historical report would be great. If I understand correctly the reports being shown would only help if there was a problem right now ( which I would know anyway because their site would be down, right? )
TCH-Andy Posted August 17, 2005 Posted August 17, 2005 Hi, When you get to http://tchstatus.com/ you should see a number of links on the left. "Current Network Status" - which takes you to a summary of the current status for all servers (nice pretty red / green lights to say if it's good or not) "Server Monitoring Pages" - which you can use to get down to details information on all services. etc. The only place that links to the forum I can see is at the very bottom, where you can select a server for "Status updates". This links you to the correct area of this forum where we post any issues with a given server. Unless, of course, you are referring to the uptime reports for the past (ie. What was the server doing 3 hours ago). The uptime reports are still under development.
silica Posted August 17, 2005 Posted August 17, 2005 Now this is weird. If I enter www.tchstatus.com into Safari, I get the message: Safari can’t open the page “http://tchstatus.com/” because it could not connect to the server “tchstatus.com”. But if I enter the same URL into Firefox, the web page opens normally.
purplespider Posted August 22, 2005 Posted August 22, 2005 The UK server's stat graphs are still not working. The images are pointing to serveruk1.totalchoicehosting.com instead of just uk1.totalchoicehosting.com. http://www.tchstatus.com/uptominute/web-ho...-ukserver1.html
MTG Posted November 3, 2005 Posted November 3, 2005 I noticed this thread was started sometime ago. But a quick question, what is the status of the of showing a server's uptime history? Has this been abandoned? I would like to have peace of mind being able to look at statistics that have show how long my server has been running smoothly.
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