Head Guru

The servers are up. All your email will be there. For example. I can not reach server84 from my SBC DSL home connection. However, my neighbor on Charter Cable connection can reach server84 with out issue. This is a network routing issue out side of our control.

I have never heard of Pro Hosted... Sorry The upstream is Gnax

Update from our upsteam provider. They have not identified the issue as of yet. However, they are working on it.

We are seeing some routing issues at our east coast datacenter. I will post updates when I know more.

I am killing this thread. We are NOT upgrading to PHP 5 as I have said over and over and over. We upgraded to 4.4.1 in regards to recent security exploits found in 4.3.11. Our choice was clear. Continue to see hacked sites due to a 4.3.11 exploit that every script kiddie got ahold of or upgrade to 4.4.1 and stop the 777 exploit. We tested on 10 production servers for 7 days and found VERY little issues. It was then decided to move all servers to 4.4.1 Thread is closed.

Take a look at the one button backup solutions available from maxtor. I think they are very good and would fit your purpose. http://www.maxtor.com/portal/site/Maxtor/m...eTouch%20Family

Freakbynight I have added the welcome header to your server. Bill

It seems our level 2 team has grown by another member. ON 12/15/2005 at 4:27PM our level 2 tech Raj Nair and his Wife became the proud parents of a bouncing little baby girl. The little one came into this world weighing in at a healthy 7.75 lbs or 3.5kgm Congratulations to Raj and Lakshmi. Good luck to the new family! We are so proud of you Raj, way to go!

These are just automated scripts that scan IP blocks looking for things to exploit. It is really nothing to be overly concerned with. We are working on a new security rule so that the XML scans do not make it thru to your actual account. That is a few days off however.

EST

and your site loads fine http://www.richardgeary.com

Must be something with your ISP's DNS... Your DNS is loading fine on our end. http://www.dnsstuff.com/tools/dnstime.ch?n...eary.com&type=A

Just raise a new Help Desk ticket and ask for our most recent backup to be restored. Not a big deal

No you can not do that on a shared server. You would need a dedicated server to run intensice application such as that. You can find our dedicated platform pricing here: http://www.totalchoicehosting.com/web-hosting-dedicated.html

Loads on the server are very good. 14:18:17 up 59 days, 18:51, 1 user, load average: 0.97 .20, .23 I have also switched to Word press for my personal site, as MT just is to bloated for my needs.

Operation Speed Up! I wanted to take a moment to inform our clientele on a large upcoming project. As some of you have noted, the local server backups have been placing higher than normal loads on our server farms. This has been caused by a number of reasons. They range from growing user accounts, larger statistical files and other small increases in file storage all have led to higher loads during backups. You may ask yourself why backups place our servers under higher than normal loads. The answer is really quite simple. The largest contributing factor to higher loads is the Compression of files. A simple characterization of data compression is that it involves transforming a string of characters in some representation (such as ASCII) into a new string (of bits, for example) which contains the same information but whose length is as small as possible. When the amount of data to be transmitted is reduced, the effect is that of increasing the capacity of the communication channel. Similarly, compressing a file to half of its original size is equivalent to doubling the capacity of the storage medium. It may then become feasible to store the data at a higher, thus faster, level of the storage hierarchy and reduce the load on the input/output channels of the computer system. Sounds good right? In theory it is. The biggest issue we have found is actually getting that data into a compressed format. It consumes large amount of CPU Cycle time and utilizes a lot or Memory. Typically, both using CPU cycles and Memory equates to higher loads on the servers. TCH has been utilizing the standard cPanel backup utility for our local backups. This is a well written script that has, for the most part, done a good job for us. However, it does use compression of files and this GZIP of the user accounts is what is causing the loads on the servers. We have heard the complaints of our users and have been busy behind the scenes working on plans to eliminate the loads caused by local backups. I am pleased to announce that over the next 45 days we will start to transition all our servers to a different form of backups. We will start using Incremental Backup’s on our local side. This is a form of back up that uses NO compression and is much less likely to cause the loads we have been seeing on the servers. Incremental backup provides a much faster method of backing up data than repeatedly running full backups. During an incremental backup only the files that have changed since the most recent backup are included. That is where it gets its name: each backup is an increment since the most recent backup. We have been hard at work making preparations for this event and we will actually being a transition of 10 servers starting this weekend. The following servers will be transitioned to the new form of backups this weekend. server100 server114 server11 server20 server63 server75 server84 server89 server92 uk1 The first run may be a tad load intensive as we get the total backup done, but it should be smooth sailing from here on out. Also, there will be some server's that will require larger backup drives to be installed as the current backup drives are not large enough to conduct this form of backups. I am willing to answer any questions you may have, simply ask in this post. Thank you.

After some research I have found that you are on a dedicated server. If your using the fully managed option please submit a help desk ticket and we will give you a helping hand.

Are you a dedicated server client?

domain name?

I cant tell you how many times I cursed the form mailed and called it DODOBIRD MAILER! I am glad its been updated. Nice Work!

TCH - Dick was also a great help in nailing this bug down. Just a great team effort. Bill

Hey Gang, Over the past several days some of you have been having some major issues with your mailing man lists. I have seen the tickets come in and we have been working on this issue diligently for the past several days. Today at 5pm we were set to send a mass e-mail communication to our customers notifying them of this issue. However, I am so pleased to announce that we have identified the issue and it has BEEN corrected. I would like to thank customer MR. TORRES for his patience and latitude with me today while we worked together thru this issue and I was finally able to nail this bug down and SQUASH it. Anyways, MAILMAN issues should be behind us now. Thank you for your support as always.

*TCH-Dick waves fist in air at the cPanel license verification servers!!!

Man I want a full refund for my AIM account. This is just not acceptable, I demand service now!

Is it down or is it something on my end?