TCH-Carl

First and foremost, I would like to thank Bill for giving me such a wonderful oppurtunity and additonal responsibility. Dick, Viv, thank you and would like to request help from you as well as Andy during my "burn-in" Thank you Kate

I would suggest changing the DNS during the time your site / email accounts are least active. DNS update takes anything from a couple of hours to 24-48 hours depending on the refresh rate set at various caching nameservers on internet. Updates start to propagate as soon as you change it, so there are no specific hours for it. Cheers and congrats on the new account !

Happy Cinnamon Bun Day to everyone..

The IP address should be mentioned in the welcome email that was sent to you when your hosting account was setup here. If you don't have it, please post a ticket to the support department using the help desk link given on the top menu. If the hosting account is still active, we would be able to give you the IP address.

Neat and cool. Jesse, you're da man !

Congrats on your new server. !! Thank you for the kind words.

hmm, you have stirred up my curiosity Will surely check it out.

My WiFi issue was related to the chip I have, so cant blame Kubuntu

I too would suggest Kubuntu. Linux has evolved a lot in the last couple of years, installing it is not as painful as people say. The only problem I faced was with my wiFi, but that too was quickly solved by a search on kubuntu forums with the Laptop model and the hardware details(I saw a specific thread on installing Kubuntu on my model). I have installed Kubuntu on many systems - family and friends - and the only machine that gave me an issue was mine

eml has been on the blocked extenstion list for a long time now. You can get the complete list of blocked attachments here

The main cpanel page of all TCH shared servers would display the host name as a welcome message. If your cpanel is not displaying the welcome message, please raise a support ticket using the help desk link given on the top menu. We will gladly check it out.

This looks like a case of mail header spoofing. Its easy for anyone to use some SMTP server to which he has access to and send out mails with the From header set to anything@anything.com. So that bounces go to that address. The headers are spoofed to reflect a mail account on your domain and in case it is sent out to bogus addresses, the mail would bounce back to you. There is no ready solution to spoofing of mails because its easy to do this and is quite prevalent. You are advised to set mails to the default account to be deleted (disable catch-all), and only use your valid mailboxes for all purposes. This will greatly reduce the possibility of random returns due to mail header spoofing. Apart from that, you can use Spam assasin and spam box to move such mails to a separate folder on the server. KIndly check out http://www.totalchoicehosting.com/forums/i...showtopic=19904 and other such threads on how to counter spam.

You can get more information about what Andy said from the post on Protecting Yourself From Spam.

The IP will get blocked only due to repeated attempts to access the server using incorrect logins, which is a very important security measure. You are hosted on a shared server, we do not whitelist client IP on them due to security / policy restrictions. I hope you understand its significance.

Glad to know you sorted it out.

Make sure that you have given an email address that is not connected to this server or else you might not receive the alert when the server is down

Please drop in a support reqeust using the Help Desk link given on the top menu. We will check it out. Full backup : as the name suggests, will contain everything, mysql databases, forwarders, email etc. You will have to contact support to restore the files from this. Home backup : will contain the files residing inside your home directory. You will be able to restore this backup yourself using cpanel.

Please drop in a help desk ticket using the link given in the top menu so that we can check your server and add the cpanel welcome message with the server id

Kindly raise a support ticket using the help desk link given on the top menu and include the full headers of the bounced email. We will gladly check it out.

Your welcome email will have the nameservers listed, they are the ones that you should use unless you have moved servers. Still in doubt ? Drop in a ticket using the Help Desk link given on the top menu, put in the domain name. We will check it out and get back to you.

It is not TCH that is ceasing support for FP. MS itself is phasing out the software. Front Page extensions are provided and is a part of CPanel, we do not have direct control over what they provide as part of the package.

Time for a support ticket.. Kindly drop one in and we will check it out.

Welcome to the team buddy.

You are welcome.

Fixed ! The shared ssl link is working fine now. kamino.tchmachines.com is indeed your servername. I have also replied to your support ticket.