The nerve of some people going off and having a baby.
Topics merged by the way. No need to post in multiple forums. We do read every post so we will get to it sooner or later.
If you use WinZip it will extract a .com file I believe. That file can be read using a text editor. Sorry I didn't specify earlier, wasn't paying attention to the entire question.
The helpdesk cannot do this for you. I would back up all of my data and then go to the phpBB site and get the latest version there. Go to http://www.phpbb.com/downloads.php and get the version labeled phpBB 2.0.18 [ Changed Files Only ]. In the zip file you download there is an install file that will explain how to upgrade.
Edit: I type too slow when Bruce is here.