MikeJ

I'm just speculating... TCH can answer appropriately. But I know TCH uses PureFTP on some servers, and I'm not sure PureFTP properly reports bandwidth usage in cPanel. It's a better FTP server, but WHM lists as a disadvantage of PureFTP: "No cPanel Access Log or Bandwidth Stats"

Quicklaunch should really be no different then keeping a browser window open. It just keeps the program in memory. So quicklaunch should be as secure as the Mozilla browser is (which in general is probably enough not to be a concern). Your real exposure with a browser is when you are actively using it.

That is broadband by satellite, but it's not actually DSL. Since the $600 includes a modem, dish, and installation, then that's probably not unreasonable. I haven't looked too much at satellite though (Living in a big city, I have plenty of options). Take a look here to see what other users of Direcway have to say about the service. They aren't that highly rated, but when you live in the boonies, your options aren't a plenty.

This is the only english reference I found in a quick search... Kolotoc Virus

Btw, Alan, what type of DSL are they offering? ADSL, IDSL, SDSL, ....?

For any email account other than the one you login to cpanel with, the username needs to be "user+domain.com" for the browser popup username/password box. So for webmaster, for example, you would login as "webmaster+tornadocentral.com" and then the password you set for it. Then you should get to the screen with the 3 webmail options.

They are spongemonkeys, created by Joel Veitch.

Hehe..... I just noticed StrangerStranger's new sig.

Ouch. Welcome aboard, and welcome to the TCH family. (and just kidding ya on the ouch...)

Supposing that you aren't actually this person, or a friend of his, based on your detailed interest in it... one of the basis of his complaints was the way TCH used to do their billing, which appears to be exactly the same way **** does theres... through 2checkout.com. Had he been with ****.com instead of TCH, he would have most likely been in the exact same situation because he failed to maintain a valid email address with the billing system, one that he didn't even remember he used in the first place. Plus, the customer didn't just "write the issue in the forums"... he made false statements along with his issue which TCH would have every right to remove. Plus you might want to check ****.com's plan. It's not clear on their website, but for $4 a month, it looks like their plans are a year contract, which after 30 days you cannot get a refund if you decide you don't like their service, whereas TCH's is $4 a month, so you can cancel at anytime if you decide you don't like the service.

dust (too many vampire movies/shows)

Sorry...sometimes I don't elaborate enough when I post while at work, as I'm posting between flipping through different windows. Dynamic Address Pool just means that your internet address can be different each time you connect. Because the address changes, there is a lack of ability to verify exactly who the sender is and block only that sender, so often the entire network is considered suspect. The best thing to do is actually look at the response SpamAssassin has returned when the score is high enough to have it flag the email as spam (and make it an attachment). It should show the SpamAssassin rules that applied to the email, and what scores for each one were given. You can look at the ones that caused the highest scores to see if you can do anything about them. Just grabbing an example analysis from a random one of the thousands of emails in my spam folder: >Content analysis details: (7.7 points, 5.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- 0.8 HTML_30_40 BODY: Message is 30% to 40% HTML 0.1 MIME_HTML_ONLY BODY: Message only has text/html MIME parts 0.0 HTML_MESSAGE BODY: HTML included in message 0.8 BIZ_TLD URI: Contains a URL in the BIZ top-level domain 2.2 RCVD_IN_BL_SPAMCOP_NET RBL: Received via a relay in bl.spamcop.net [Blocked - see <http://www.spamcop.net/bl.shtml?24.239.177.120>] 2.5 RCVD_IN_DYNABLOCK RBL: Sent directly from dynamic IP address [24.239.177.120 listed in dnsbl.sorbs.net] 0.1 RCVD_IN_SORBS RBL: SORBS: sender is listed in SORBS [24.239.177.120 listed in dnsbl.sorbs.net] 1.1 RCVD_IN_DSBL RBL: Received via a relay in list.dsbl.org [<http://dsbl.org/listing?ip=24.239.177.120>] The above shows all the rules that were triggered when SpamAssassin evaluated the email (in this case, it truly is spam, but I'm just using it as an example). You can see the highest two values are because the address is listed by Spamcop.net (score of 2.2), a spam reporting service, and because the address is dynamic (score of 2.5). If you see something similar in your email, one option you have is send those important emails using Neomail (one of your webmail options). Neomail doesn't list your IP address as a received line (instead puts it in a comment header), so therefore shouldn't be used to evalute the email. I know I just threw a lot of information at ya. If you have any questions, please ask.

*looking at Bruce's reply*... good point. If other people are also show you as spam because their software is flagging it, what is probably happening is that the IP address that you are originating the emails from (your home network maybe?) might be marked as either a dynamic address pool (gives a higher score) or your provider has been known to have spammers use it. Even though you send through TCH, the first Recieved by line in the headers that spam detection reads will in most cases still show the network your PC is on as the originating location. How are you sending the emails? Are you using a mail program on your computer, or are you using webmail?

You are probably better off keeping it on, and just whitelist your own domain using the SpamAssassin Configuration option in cPanel. This will make it so a much higher score is needed to be flagged as spam.

You shouldn't loose any emails. During propagation, there is never any time where your domain does not exist. Whenever someone sends you email, they will either get the enom address, or the TCH address. As long as both systems still handle mail themselves, your mail will still go through. Just make sure you don't remove the forwarders at enom for a couple days.

You can do what cPanel does, on a directory basis, but you'll have to do it manually. For any directory tree you want protected, create in the topmost directory of that directory tree, a .htaccess file, edit it, and put something like the following in it: >RewriteEngine on RewriteCond %{HTTP_REFERER} !^http://******/.*$ [NC] RewriteCond %{HTTP_REFERER} !^http://******$ [NC] RewriteCond %{HTTP_REFERER} !^http://www.******/.*$ [NC] RewriteCond %{HTTP_REFERER} !^http://www.******$ [NC] RewriteRule .*\.(jpg|jpeg|gif|png|bmp)$ http://******/invalidlink.html [R,NC] All of the RewriteCond lines would need to be changed/added as needed to accomodate any valid domain URL's that are used to access your site. The RewriteRule contains the extensions to protect, and the URL to redirect someone who's trying to hotlink or directly access one of the protected files. Again, change as needed. Btw, if you don't want a redirected URL, you can change the RewriteRule to something like this: >RewriteRule .*\.(jpg|jpeg|gif|png|bmp)$ - [F,NC] These above examples are exactly how cPanel writes it, for what it's worth. ... I just looked at your link now, and yes, it looks like that will do what you need as well. It should generate something like that above.

They are the shared servers that are available.

Actually, TCH sells a lot less account per server than most companies. Just do a search through the forums for a temporary sales halt when they were getting accounts so fast they wanted to make sure they built out enough additional servers to properly handle everyone. How many providers do you know of that will turn down sales for any period of time to make sure their existing customers are not negatively affected?

It kind of goes along with the saying you can't please all of the people all of the time. Although in this case, which I believe I know who issued the complaint with Hosting Assured, it very much sounds like the customer's stubborness that caused his problem, not anything TCH did. So to put it into perspective... out of probably thousands of customers, one individual felt they had a problem. I currently trust TCH enough that I have already put in several hundred dollars of my own money into my hosting account with them this month. It behooves you to shop around, but as a current TCH customer who also did some shopping before ending up here, I think you will be happy with what TCH has to offer.

You can find more info on what it means to be in mediation here as well if you want to see for yourself.

You can automate some things by simulating a browser action to cpanel, such as I've done in a script I have to allow cPanel backups as a cron. You could do the same thing with managing email accounts, you just need to decipher the right POST methods for creating email accounts. You may want to take a look through the cPanel.net support forums and possibly post the same question there. However, at the account level, your ability to interact with cPanel programmatically is going to be somewhat limited most likely.

The extensions you enter will be protected with hotlink protection. And those extensions will not be allowed to be pulled up directly if the checkbox for allow direct access is not checked. Here's the example from the manual:

Click on "Help Desk" at the top of this forum, and you'll be able to submit the "ticket thingy". You'll be guaranteed a faster response there. Thumbs Up What tch-mike said.

There's an option in that hotlink prevention to disallow direct access to the images. If enabled, the image should only display if it's referenced from a page on your site.

From the cPanel Documentation under Hotlink Prevention: Hotlinking is when another web site owner links directly to one or more of your images or multimedia files and includes it on their web page. Not only is this theft of your intellectual property, you are paying for the bandwidth used by that site. Refer to this article for more information on hotlinking. CPanel can prevent hotlinking by only allowing named sites (such as your own web site) to access files on your site. To prevent hotlinking: Click on the HotLink Protection button on the home page. Enter any other addresses that you will allow to access your site other than the provided defaults in the central area. Enter the protected extensions in the Extensions to allow field. Make sure you separate each extension with a comma. Enter the address to redirect any hotlinking to in the Url to Redirect to field. Click on the Allow direct requests tick box if you want to allow direct URL access to non-HTML files, such as images. Click on the Activate button.