Here's one thing as far as navigation goes. I noticed a lot of your web pages aren't very concise. There are a lot of links along the sides, to add to which, the pages are long, making me scroll down to get to something I need.
For instance on the web-hosting-support page, the links on the right could be consolidated so that "Web Hosting Services" is a link to the seven links below it now. This would allow you to make the page more compact and wouldn't require as much scrolling.
Another fine point was that I had trouble initially coming back to the site and finding the forum. There is a link, I just found it, but I actually have to scroll down to find it instead of having a tab at the top or a link on the right or left side at the top. Also, the name of the link makes me ignore it, since most of them start with "Web Hosting..." My eyes glaze over these as they all look the same and I am looking for something starting with 'F'.
Okay, I know, long explanation, but I thought it might help. Mind you this is a suggestion and not a complaint. I think the site is great, it just takes some time to get used to. But for your business, the home page does what it's supposed to do, which is sell your products. For the rest of us already sold on totalchoicehosting, it just gets in the way...
Aaron