MikeJ

I bought my parents a computer a couple years ago (it runs Windows XP) and my mom later got a Canon digital camera. I installed the Canon software that comes with the camera which isn't bad in functionality, but really isn't very good for a non-computer savvy person to use (my mom has a lot of problems trying to use it). I'll be back in Michigan in a couple weeks for her birthday and I want to get her something easier to use. Since I don't use Windows myself really, I'm looking for suggestions on good photo management software for Windows XP. Key functionality is easy to use (very important), photo album management, picture rotation, printing, and if it has an way to easily resize and send pictures in email that would be a bonus. The more point and click the better. So anyone have suggestions? Btw, free or paid options are acceptable.

You would likely have to check with the origanization responsible for the registry of the TLD you want (http://www.iis.se/ for .se), although I'm not sure many publically list their update schedules. You can find all of the organizations for the different registries at IANA (http://www.iana.org). I just know some of update schedules from experience.

Different TLD's (Top Level Domains) have different policies for updates. Register a .com, typically it'll not take effect until that night. Register a .us, for example, and it'll be updated in the registry immediately.

Couple resources you can check out: http://www.maxmind.com/ http://ip.ludost.net/ ("vn" for example is the Vietnam country code) Not sure of how accurate these are (and the first one I believe is not free). Just keep in mind the best way to prevent being hacked is to fix the holes that are being used to compromise the site. Blocking is only a temporary measure as most hackers have access points (compromised accounts or proxies) in many different countries.

Oh boy. I can't wait.

Pretty simply... with web hosting, reseller and semi-dedicated accounts, you are sharing a server with others. These accounts are all designed primarily for web hosting, period. You cannot run your own programs or processes that stay running or listen on any ports (like shoutcast). You cannot run any programs that would interfere with other users (anything cpu or memory intensive). If it's a process that is called as part of a website (basically CGI's or PHP scripts), you generally should be ok. In addition, the amount of email you can send in a period of time is limited (we are a web hosting company, not a email company... we allow email, but aren't designed for mass mailings). On a dedicated server, you can do whatever you want as long as it doesn't break the TOS or AUP (which basically means, nothing illegal and no spamming for the most part). This includes running your own services such as shoutcast or other streaming services, running different control panels (but you would have to install them), and configuring your accounts however you want (you want to oversell, knock yourself out). About the only limitation we give you on dedicated servers is that we only provide them with Linux OS (and I believe we are sold out at the moment). The exception if if you get a managed dedicated server, TCH will only manage what we provide, we bill extra for installing custom software for you. For example, I have a dedicated server with TCH... I have my own daemons (including a streaming server) on mine, custom cPanel skins, additional installers, custom firewall, custom kernel, even custom logging, on my server so that it runs the way I want it to for what I use it for (but I'm also obviously more of an advanced user). So the advantage with a dedicated server is that you can customize your environment however you want and you don't have to worry about effecting other users (or them affecting you). The disadvantages are price, and you will generally have to manage a lot more of your environment (you need to know more about the tech side of how your system works and spend more time with it).

To sum it all up for you in a simple statement: You cannot run shoutcast on our shared web servers (since we do not allow you to run your own daemons, and TCH doesn't have a preinstalled shoutcast server). So what you want to do would not work with our web hosting accounts. Only a dedicated server would work here for that as Bruce mentioned.

Doesn't iTunes for Windows also convert songs to MP3's? I've never used to the windows version but the Mac version is what I use to encode all of my CD's. I have heard a lot of good things about MusicMatch though.

Do you have anything blocking pop-ups? If I remember correctly, MT creates a popup window to confirm the rebuild. The speed of your connection shouldn't have any affect on MT rebuilds.

You're allowed to run your own scripts. The only thing we disabled is the cPanel systemwide Formmail script because it was to easily abused when people would install it and not configure it properly (and we recommend you use more secure versions that you can install in your account, such as the Ultimate Form Mail script mentioned above). You have all the permissions you need to run your own installed scripts. If your scripts are not working, you likely have them configured incorrectly. If you do not believe that's the case, feel free to submit a help desk ticket and someone will verify your account is working correctly.

What scripts are you looking at? TCH uses the most common hosting environment out there.... Linux operating system with apache web server, and PHP and Perl as your primary available scripting languages. If you have a script in particular that you have a problem with, give us more details and we may be able to help you. Are you putting the script in your cgi-bin directory? What language is the cgi program written in? Do you have the correct path to the interpreter (like #!/usr/bin/perl)? There are lot of simple reasons why a cgi program might not work that are relatively easy to fix. Without details of what cgi scripts you are trying to run, we can't be of much help.

We don't actually provide Fantastico on the TCH servers, so Advanced Poll isn't a supported package (and by the looks of it, not well documented by the author either having looked briefly at it's install docs). Your best bet may be to try the support forums provided by the creators of that script.

All the problems related to NAC where surrounding the move. That should all be behind us now and things should be pretty smooth going forward.

The attachment blocking is enabled server wide. It can't be customized at the account or domain level. Quite frankly, it's good to teach end users to use zip because a lot of mail providers block the same attachments (particularly .exe's). As far as a security site is concerned, discussions about security (as long as they are focused on how to increase security, not compromise security) and tools used to strengthen security are fine. However, TCH's Acceptable Use Policy strictly forbids hosting tools used to compromise security.

Only TCP is required.

In your control panel under mail, you should have a "Modify Mail Exchanger (MX Entry)" option listed. You will need to go into that, and change your MX entry for the appropriate domain or subdomain to point to the name of the Microsoft Exchange server. You will likely have to have the name created for the exchange server first if it's in the same domain (like if it's called mail.example.com receiving for example.com, you would need to submit a help desk ticket to have the name mail.example.com point to the Exchange server's IP address first before changing your MX record).

That's why I was asking. We can take a look and see if there's something we can do to make the helpdesk more accessible, I just needed to know what you were using to test with.

Just for reference in case someone else stumbles across this looking for what port, it's running on the standard mysql port 3306.

What browser and OS are you using?

In most cases, you can use 127.0.0.1 for the sending SMTP server IP address as your SMTP server is on the same host as your script (and 127.0.0.1 means to use the local host). That would save you from having to keep track of what your server's IP address is.

Submit a help desk ticket to have someone take a look at it. All of our servers are supposed to have reverse DNS working fully.

The current version of phpBB available via cPanel is 2.0.8a. But as Bruce mentioned in the other thread you asked the same question in, you can also install the latest phpBB manually if you desired.

Actually, I'm not sure on that... the transfers rules state the domain has to be registered for 60 days before it can be transferred. I haven't found anything that states that the domain can't be transferred right after renewing the domain, but I've never attempted to do so.

Your domain has expired. If you go to OpenSRS and do a whois, you will get your correct expiration date (2 days ago). The reason you see August 16, 2005 expiration when you do a whois anywhere else, is because the registrar has automatically extended the domain by one year temporarily to give you time to renew it before it releases the domain to the public (usually 30 days or so), but has put the domain on HOLD since it's expired which prevents the domain information from being queried (hence your site no longer resolves). Once you renew the domain, your site should start resolving again with 24-48 hours. The reason you have to renew it at your existing registrar, is because you cannot transfer a domain that has expired. When you signed up for a TCH account, it did not include domain registration. That's another $10.95/year cost, and you have to do that separate from your host signup (click on domain registrations from the main TCH website). That is not required, though, to get your site back up and running, and cannot be done before renewing your domain at your existing registrar. I know it's confusing. If any of that is not clear, let us know.

Your domain has expired. You need to renew it to get it working again, and then you should be able to transfer it (if that's your intention).