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TCH-Bruce

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Everything posted by TCH-Bruce

  1. For server related questions please open a ticket with the help desk. Mods do not have access to the servers or your account.
  2. Ok, I went and downloaded this and tested it on my wife's domain. I got the awstats-access.zip file from this page. I unzipped the archive on my computer. I went into the Access-Awstats folder and zipped up just the stats folder and everything under it. I uploaded that zip file to the public_html folder. Opened File Manager and browsed to the public_html folder. Selected the zip file I uploaded and then extracted the file contents. Deleted the zip file. Browsed to the stats folder. Selected config.php and selected Edit file. Entered my account information for the variables. Assigned username and password. Saved the file. Exit File Manager. Went to my URL http://mydomain.ext/stats Entered the user name and password I assigned. Viola! Success! Give it a try. Once you have it working you can move the config.php file out of the stats folder and add the path as instructed to the script. Hope that helps
  3. Welcome to the forums Chris Did you upload the config.php file in text mode? I am assuming that you did not enter the variables with the "" symbols.
  4. Since your trace is fine please open a ticket with the help desk and have the techs take a look.
  5. If it's the only one failing you can open a ticket with the help desk and ask them to take a look at it. I am able to access it from home as well as from work this morning.
  6. I just answered the PHP part earlier today. If "nobody" owns the files you need to open a ticket with the help desk to have the ownership changed before you can CHMOD any of them.
  7. I am going to steal instructions one of our members wrote.
  8. It depends. You need to open a help desk ticket to Billing and they will help you.
  9. I have no problems accessing essays.quotidiana.com from Ohio. Run a tracert to that address from the machine that cannot connect and see what's happening.
  10. The answer you seek can be found in Thomas' post. You can also turn off globals by adding the following to your .htaccess file. >php_flag register_globals off
  11. Telepathy!
  12. Welcome to the forums tgohome. Should be no problem emphasis on should. We have PHP 4 on the servers here and not 5.
  13. As Bob said, submit a help desk ticket. Thanks.
  14. If you installed it through Fantastico please open a ticket with the help desk and have the techs take a look.
  15. Are you still having a problem. Check your password.
  16. Sorry, I do not know the answer to that one. If that is what you need a good place to start your search would be hotscripts.com.
  17. Welcome to the forums Carlos You can use a program like Dada Mail or PhPList (found in Fantastico). You are looking for mailing list software an either of these will do what you are asking for.
  18. Glad you found something that worked for you although I don't know why the one offered here won't work for you.
  19. That's the problem with most image programs, they want to control your viewing to use their programs. You should be able to hold down the shift key and right click on an image file and select Open With... That will bring up a list of programs on your machine you can use to open the image with. Select the program you want to use and check the checkbox to "Always use this program" below the list.
  20. Hay
  21. I use the AwStats config from the statistics page on two of my accounts and I am having no problems seeing graphs in color.
  22. I am not sure what you are trying to do but please open a ticket with the help desk and they can help you sort it out.
  23. concert
  24. Yes, the frequency will also do that but why did it change suddenly?
  25. dns3 = 207.44.236.88 dns4 = 72.9.224.186 Both easily found by running a tracert or pinging the address. Your incoming mail server should be mail.yourTCHdomain.ext
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