Personally for me, the numbers don't matter.
What matters to me is that IF the server(s) I am on go down I know that I can come here and find out why almost immediately, that TCH seems to employ an all-hands-on-deck approach to any problems and they work their hardest to get everything working again as fast as possible and that they give me a step by step update on the progress.
I have been with a host that GUARANTEED 99% uptime and it was a joke. When I called that into question and tried to get my money back, I was given excuse after excuse until they finally beat me down enough that I finally just left. I think that must be their strategy, wear people out until they leave. They were overseas, so trying to pursue action to recover some of my money wasn't worth it, and I am sure they count on that.
I guess for a person looking for a host, the numbers matter, but after you are here, it's the service, the people and their dedication...
Rock Sign