Head Guru

Your welcome. Good luck in your search for a new hosting firm. Bill

Yep welcome to the tribe. Bill

Good idea Thomas. I just dont know if its possible with Invision Software. I am having MikeH look into this question right away. He will report his findings. Bill

These are placed into the headers by the email server, we really have no control over this. Sorry Bill

Actually very funny Thomas! Bill

Room Service to go along with your Hosting? What a great idea. Bill

You are very welcome. Sorry it did not make it the first time around. Welcome to the TCH family. If there is anything we can do to make your stay more comfortable, just let us know. Bill

That is a error on our site. Sorry about that, we need to get that corrected. It should read $1.75 per 100MB Bill

Kate, I have resent your welcome e-mail to your hotmail e-mail address. Bill

As Lisa said, the demo server is not run by TCH and thus is not under our control. However, I will talk to my lead admin about getting us our very own cpanel demo server. No promises however. Bill

Yep you really need to change them. We gave up control of the domain name in question, so why the DNS servers are still resolving is beyond me. You should go change your DNS as soon as possible. NS1.TOTALCHOICEHOSTING.COM NS2.TOTALCHOICEHOSTING.COM Thanks Bill

Lets get this one set for the record. server80 is NOT listed in spews. Their is a entire c class of IP's listed which includes the IP for server80. Like Mike said SPEWS has been dead for over a year. It would be impossible to get removed from a non-maintained list. So in theory your correct. Godaddy would be the people to contact. Bill

All is well that ends well. I am glad to have you on board as a customer. I meant no harm in my reply. Bill (Thread Closed)

Josh, I simply replied to your posting on these forums with the facts. Not once did I attack you personally. Glad we got things worked out and your site is back online. Bill

We will not be renewing our Membership with the BBB. They run thier entire business model on "Membership dues". I am not impressed. The unresolved complaint is from a client that was caught attempting to hack into the root of one of our servers. Law enforcement was involved and the investigation has been closed and charges filed against this person. We forwarded all this information on to the BBB and ended our response with "At this time TCH will NOT refund any monies to this former client." If the BBB considers this a bad record then I am not sure what to tell them. As far as the phone number goes. We do not offer any telephone support at all. All of our support is forum, help desk/email based and live chat. Good luck in your search for a new host. Bill

Thanks for your concern about our billing system. I will be the first to admit that our billing system is not 100%, however you really left out some of the facts. Firstly, your credit card was "declined" on 3/28/2004. Start: 12/29/2003 Last: 3/28/2004 8:56:38 PM 1st Attempt: 201: The transaction was declined 2nd Attempt: 201: The transaction was declined 3rd Attempt: 201: The transaction was declined You were sent 3 emails about the issue (to your @yahoo account) and your site should have been put into suspend on the 3rd email. However, for reasons unknown your site remained online for well over 6 months without payment. SO you paid for 3 months of service and got 9 months of hosting We have started a complete audit of all our accounts and it was determined that your account was online even though payment was never received. Considering you were sent 3 emails well over 6 months ago and never responded and you were behind 6 months in payments we suspended your site. We do not send snail mail and we do not make phone calls. We are a budget hosting service and there is not any room in a margins to do so. One final note. We did not even ask you for the 6 months of service rendered to you free of charge, and you never offered. Your post should have read "The agony of loosing 6 months of billing". Bill

Drop me a PM with the complete details. I will contac the ISP and see what I can pull off for you. Bill

Any one on the boards here at TCH avid outdoor people. I am looking for a few good mods to help start a outdoor/sports/fishing/hunting type of website. Mostly would be a discussion board. Talk to me TCH People! Bill

Updates posted in the following thread. http://www.totalchoicehosting.com/forums/i...t=0entry84083

Hi, If you drop in a Help Desk ticket ( link at top of page) our support staff will hold your hand thru and walk you thru the entire process. Bill

Yea but those people are like 90 years old. Admit it Mike, its not the coffee or the porch, you just getting OLD. Bill

There is also a section that states "If you have a paypal account please click here" Drop us a support ticket and we can get you setup thru our help desk. Bill

It is a funny thing... This forum... I really cant explain it. We devised and launched this forum as a secondary means of support for our customers. Never did we think it would turn out to be what it is today. This forum, you guys and gals, really are family. I just really cant put words to it. Bill

Yea Rob I agree. Sometimes I think Men are just prone to being idiots.

Ever make a mistake that effects people you love and really care about? Are those the worse ones ever to make!!!! This is more on a personal level than a business level. But the people effected are also frequent board members here. SO... I am sorry that I fubared big time. Patty - your right sometimes I am a big goof. I thought I was was right, but boy was I wrong! and then depression set in.