Head Guru

We have isolated the issue within our network and have corrected the issue. All servers should be back online and responding to all services. If your server did not return back online , please let me know and I will look into it.

We are looking into this issue and will post updates the moment we have more information. I am sorry for this issue and doing everything in our power to get the servers back up asap.

May we add your facebook post to our client testimonials ?

You are welcome Thank YOU for the business we all are proud to host you.

You can use our shared ssl cert's and parse your username into them like this :: https://almania.tchmachines.com/~username/phplist

Hope you had a nice Vishu Day!

Considering only 28% of our server fleet was effected, I am very confident that our clients are happy to be hosted here at TCH. If you need anythign else please contact the help desk.

Mr. GoodBytes - I am glad to see things were resolved in a manner that was good. If you looking to upgrade into a VPS or a Dedicated Server, drop me an email and I will dig up a Customer Loyalty Coupon that will save you 20-50% per month depending on what upgrade you choose. Thanks for your business.

Thank you for your business, we are very happy to have clients like yourself in our family.

Hello TCH Family, Over the past few weeks we have seen an increase in the number of legitimate emails being blocked by SpamCop. The blocked emails are originating from Yahoo Email Servers. We continually monitor these types of issues and while the number of rejected emails has not technically raised our threshold level, several TCH clients have reached out to us for help. Some of you may ask, what the heck is SpamCop. We use a variety of methods to slow down the amount of inbound spam to our account holders. One of these methods is the implementation of DNSBL or RBL. A very good explanation of this can be found on the internet http://en.wikipedia.org/wiki/DNSBL We have successfully used SpamCop for many years to mitigate our inbound spam levels, however over the past few weeks we are starting to question the use of this tool. Removing SpamCop is a very hard choice for system administrators to make. Do we sacrifice the good of the server farm to save a very small percentage of bounced emails. If we remove the use of RBL's the amount of inbound spam will increase by at least 25% and most likely that number will be close to a 50% increase in the spam levels. We have reached out to SpamCop and have only received a very simple response that did not solve nor answer anything in regards to this issue. My personal view is that I would rather have an occasional email bounced versus having to deal with a 25% increase in the amount of spam that I receive. Why am I reaching out to everyone? Simply put, I would like to ask everyone to give TCH their input and help us make a collective choice that will effect every account holder here at TCH. Please take a moment to give us your feedback here and then place your vote on how we should handle this issue. Thank you for your time and as always thank you for your business.

Chip, Thank you for the kind words and I am glad to be of service to you. Let me know if you need anything else.

This issue has been addressed and all affected services have been corrected. Thank you for your understanding during this brief service interruption.

We are looking into a network issues effecting around 25 IP address allocations. I have nothing to report at this moment except we are seeing sporadic connectivity at our top of rack switch from these IP's. It is affecting 3 servers. Once I know more I will update here. Thank you for your understanding.

We are here 24/7/365 .. I am chewing A$# right now and your ticket is being responded back to shortly. I think you will see a barrage of responses to this shortly. I am sorry for this, this is not how I run TCH.

With only two posts on our forums, I am pretty sure the poster is asking about the forums some place other.

Yes we can change the hosted domain name at any time without any thing going wrong on your site.

We are making excellent progress, expect things to be coming back up soon.

We are starting our final network maintenance window. Our network will go totally dark during this time. We will post updates as we move along.

We have completed our maintenance for tonight. All servers are back online and responding to services. We have one remaining night of maintenance, which will begin tomorrow night at 11pm. Thank you very much for your support. It is really awesome to be a TCH Guru!

We are starting the final switch swap. A few servers will be affected and I will post when we are done.

We have completed the switch swaps. Everything is progressing very smoothly. There will be one more task that we need to complete. This will effect a very limited number of servers. I will post when we are starting this last item on our list for tonight.

Servers that were effected are now starting to come back online.

the first bit of downtime is starting now for a few servers.

We are starting with the maintenance.

We will be starting our maintenance window in the next 10 minutes. I will post updates here as we progress with things.