Head Guru

We had another user having the same issue with her ISP. Here is the thread that we talked about it. http://www.totalchoicehosting.com/forums/index.php?showtopic=41150&st=0&p=245983&hl=nginx&fromsearch=1entry245983 Good luck.

John, We worked very to fix things for you. I know it was a bumpy road, however I think we did a really good job and I glad you see it that way also. Thank you for your business John and we will always work hard for you. Bill

This issue would only effect clients that have registered domains thru us. It does not effect web hosting accounts in any manner at all. I promise.

Here is the official latest news. We will get thru this, and once we do we will be offering a coupon code to any client effected by this mess. Dear TotalChoice Domain Clients, Like many of you, I awoke to a strange email from a 3rd party that appeared to be a phishing email from another domain registration company. This email appeared to be targeted at all of our domain registration clients. If you did not receive this email you may disregard this communication. As you may be aware, there are only a few domain registrars that actually handle the registration and renewal of domain names. TotalChoice has contracted with one of the largest registrars to handle our domain business for the past ten years. It appears that this company failed to renew our contract and that resulted in our domain portfolio being placed into a temporary hold status. The email that was sent out was a very large mistake and should have never been sent to our clients. We have contacted the registrar and our domain portfolio is secure and they are in the process of unlocking it and all will be back to normal very shortly. They are informing us that this should take no longer than 24 hours. Please refrain from logging into the links provided to you in the email that was sent out to you and our regular domain page will be active again in the next 24 hours. This issue does not effect your web hosting accounts and only is directed at domain registration clients. I am very sorry for this issue and the stress it may have caused to our domain clients. Yours in Hosting! Bill Kish

Hey Guys, What a total nightmare! I am still getting updates from our registra, once i have a answer you will be the second to know what the heck is happening.

Hey Guys, Please refer to this post here: http://www.totalchoicehosting.com/forums/index.php?showtopic=42203

Hey Guys, Please refer to this post here: http://www.totalchoicehosting.com/forums/index.php?showtopic=42203

Hey guys, Please see my post here: http://www.totalchoicehosting.com/forums/index.php?showtopic=42203

Updated September 06, 2011 at 11:47 AM Dear TotalChoice Domain Clients, Like many of you, I awoke to a strange email from a 3rd party that appeared to be a phishing email from another domain registration company. This email appeared to be targeted at all of our domain registration clients. If you did not receive this email you may disregard this communication. As you may be aware, there are only a few domain registrars that actually handle the registration and renewal of domain names. TotalChoice has contracted with one of the largest registrars to handle our domain business for the past ten years. It appears that this company failed to renew our contract and that resulted in our domain portfolio being placed into a temporary hold status. The email that was sent out was a very large mistake and should have never been sent to our clients. We have contacted the registrar and our domain portfolio is secure and they are in the process of unlocking it and all will be back to normal very shortly. They are informing us that this should take no longer than 24 hours. Please refrain from logging into the links provided to you in the email that was sent out to you and our regular domain page will be active again in the next 24 hours. This issue does not effect your web hosting accounts and only is directed at domain registration clients. I am very sorry for this issue and the stress it may have caused to our domain clients. Yours in Hosting! Bill Kish Hello TCH Family, It appears that some our domain clients have been receiving emails from another register of domains in an attempt to steal away our client base. Please be advised that TotalChoice Hosting has been in the hosting and domain business for over 10 years and we have no plans of going anywhere. TotalChoice owns and operates all its own hardware and is a cash based company with zero debt. We ask that all our domain clients please refrain from clicking on the links in the phishing emails. We are working to determine where and how these emails are being sent out. Once we determine the cause and have corrected this issue we will again reach out to you and give you a status update. Thank you for being such a valued client of TCH. Thank you again for your business and for the trust you place in us!

Hello, Oh this great tangled web thingy. Here is my take on this. Since their host is USA based, UK laws would not apply to the USA based host. Most hosts will not simply take down a site based on the information you have provided in your posting here. Since your complaint does not relate to Copyright or Trademark related issues, the DMCA law of the USA would not apply. Therefore you would need to proceed against this other person in Civil Court. I am not sure how the courts work in the UK, however here in the states you would need to obtain a court order to effect a take down. Civil orders are given when you prove to the court that you have been defamed or you present a valid libelous case against the other party. I am afraid to say that even if you presented this complaint to our abuse department here at TotalChoice we would have taken the same approach as this other host did. I would take them to court and make them pay the price for their actions. Good luck.

Would have been only four minutes, but Dick and Eric decided to re-zip tie the power drop. :clapping:

Switch has been replaced and all servers are back on line. If your having any problems, please do let us know.

Here we go....

We are about to start the maintenance window. The servers should be coming off line right at 1159pm for a switch replacement. We have the new switch configured and ready to go, so it is just a matter of unplugging network drops to the switch. If all goes right, we should not be down to long at all. I will update this as we move along. Go TCH!

I would for sure go with a larger volume fan. We build a lot of servers here ae Data Center and one thing I can tell you the more cooling power you can throw at the processor the better! Go large or go home Mike! Just my two cents....

Hello TCH Family, We are experiencing intermittent network stability issues. Our networking team is assessing the issue and we are working on a resolution. Will post more updates when we know more. Thank you for your understanding.

I just installed it also. Time will tell i guess eh?

Your server was effected by a a DNS issue. Please see this forum post for explanation. http://www.totalchoicehosting.com/forums/index.php?showtopic=41875&pid=247702&st=0entry247702 Thank you for your understanding.

We completed all the reboots in the data center. If you have any issues or comments please just let us know.

MAINTENANCE ANNOUNCEMENT 6/18/2011 1AM EST to 3AM EST We will be rebooting all of our Shared, Reseller and Internal Servers starting at 1AM EST tonight. If all goes well there should only be a short blip in your server whilst the server reboots. If there are any issues with any individual servers we will post in the respective server forum. Thank you for your understanding and if you have any questions please feel free to let us know.

Thank you for your kind words. We work really hard day in and day out to provide the best bang for the buck....

May 2011 Network and Server up time was 99.992%. This is based on 1 minute polling. http://www.hyperspin.com/publicreport/4062/18681 To all the clients of another host that are drowning in down time I say to you: This is not a DREAM host this is TotalChoice! WE SOLVE YOUR HOSTING PROBLEMS! We just keep getting better and better! This is really a budget hosting company? Seriously? :tchrocks: :tchrocks:

If you do not have Office 2010 Installed, you would need a compatible viewer to view .docx files. My friend uses this one and is happy. http://www.epingsoft.com/docx/docxv.asp

It would be best to send in a help desk ticket so that we can review your issues in full.

Breaking news... PHP 5.3 coming to a server near you. Dick will update soon.