karmacriminal Posted July 5, 2003 Posted July 5, 2003 I am trying to access my CPANLE via the email sent to me by TCH. When hitting the Link in the email I get "Access Denied" * It will open on my original Computer but when trying to open wit the same link on a different Computer it will not let me. Any Suggestion? Thanks Quote
TCH-Andy Posted July 5, 2003 Posted July 5, 2003 Is this a new account, and the different computers are on different ISPs - hence potantially a domain propogation issue? What server are you on & what is the domain name? have you tried typing the address in, rather than hitting the link? Quote
karmacriminal Posted July 5, 2003 Author Posted July 5, 2003 Yes. I usually access my CPANEL from another ISP 'Adelphia'..I have sold this account to a relative and they are on another ISP 'comcast' so I( get Access denied. Not sure why. I have tried typing it in and no difference. This account has been astablished so that could not be it. Quote
evanginc Posted July 5, 2003 Posted July 5, 2003 I am attempting to go to my cpanel and can't. I am on the server that the drive was just replaced. See the info that the APACHE was installed. Will I need to re-upload my domains? I have more than one on that server? When can the cpanel be accessed? Just wondering. Quote
cmuskett Posted July 5, 2003 Posted July 5, 2003 See this thread.... http://www.totalchoicehosting.com/forums/i...t=0entry19633 Quote
TCH-Andy Posted July 6, 2003 Posted July 6, 2003 karmacriminal, I have sent a couple of links to try via PM. The other thing to check is that the ISP you are now using (or any firewalls you are using) do not block port 2082 which is used to access cpanel. Andy Quote
nolageek Posted July 7, 2003 Posted July 7, 2003 See this thread.... http://www.totalchoicehosting.com/forums/i...t=0entry19633 I am not able to access my cpanel either, but I think it's because I can't remember my password. (It's been a few weeks since I logged in) I can't even submit a trouble ticket because the password is wrong. (I'm using the password from the original e-mail) This is for my nolagay.com account. Can someone help me out and reset my password? But, anyhoo.. I get this when I try to access that link: Sorry, an error occurred. If you are unsure on how to use a feature, or don't know why you got this error message, try looking through the help files for more information. The error returned was: Sorry, the link that brought you to this page seems to be out of date or broken. Quote
TCH-Rick Posted July 7, 2003 Posted July 7, 2003 Send me a Private Message or IM me and we can see about getting you fixed up. Quote
nolageek Posted July 7, 2003 Posted July 7, 2003 Oh, forgot to thank you guys for helping me so quickly! Rock Sign Quote
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