Barbara Posted July 2, 2003 Posted July 2, 2003 Hi, I already have a website (http://www.pattonuncovered.com), but I want to change servers. What steps do I take to go about that? (And will I change the DNS server information in the control panel for my website? What is the DNS info for Total Choice hosting?) Barbara
TCH-JimE Posted July 2, 2003 Posted July 2, 2003 (edited) Barbara, If your transferring to TCH then here goes: 1) Purchase your hosting account and transfer all your files to this account. 2) In the account details we give you, will be some DNS name servers. Just log into your members account for the domain name and replace the current name servers with our total choice hosting ones. 3) Sit back for upto a maximum of 72hrs as it filters through the net 4) Once you have checked everything works with your new hosting here at TCH, close your old hosting down and become part of the family here This method means that vistors and customers never miss a beat and 99.9999% will never notice a difference in what they are seeing! Any more questions, just ask! Jim Edited July 2, 2003 by Jimuni
TCH-JimE Posted July 2, 2003 Posted July 2, 2003 If of course, you already have an account here then you have the following solutions: 1) Point your domain name to the account. if the account has no domain name linked, not a problem 2) If there is already a domain name, you can park it ontop of the current domain name and it points to the root only. Submit a help ticket to do this 3) You want to point it to a subdomain. This is not allowed. Jim
Barbara Posted July 3, 2003 Author Posted July 3, 2003 Hi, I have a problem - I downloaded my website material but none of the pictures are showing up. (http://www.pattonuncovered.com) What is wrong? Please help! Thank you, Barbara
boxturt Posted July 3, 2003 Posted July 3, 2003 Hi Barbara, Did you download your image files in binary mode?
Barbara Posted July 3, 2003 Author Posted July 3, 2003 Hi, I used a program called NetObjects Fusion MX... I looked but I couldn't find options about that. However, all the text works on the website, just not the pictures. Is there anyway you would know if I had exceeded bandwidth?
TCH-Rick Posted July 3, 2003 Posted July 3, 2003 I would use File Manager in cPanel and be sure that the images are in the right folder, etc. All the graphics that were missing for me were listed as in the /assets/images folder. Also, file names are case sensitive so I would check that the filenames on the disk match the ones in the code (i.e. image.gif and not Image.gif.)
Barbara Posted July 3, 2003 Author Posted July 3, 2003 How do I know what folder they should be in? Capatilization would cause the images not to show?!?
TCH-Sales Posted July 3, 2003 Posted July 3, 2003 I think what Rick is trying to say is that if you have in your HTML that the picture is in: http://www.yousite.com/images/yourpicture.jpg Then to be sure that there actually is an image file called "yourpicture.jpg" inside the images folder. Also yes, capitalization can hinder the abilities of it being shown up. Make sure your folders, files and paths all reflect "lower-cased" paths.
TCH-Rick Posted July 3, 2003 Posted July 3, 2003 If you right click on the picture (or the x when a picture is not showing up) you can select properties and see the file name that it is looking for. When I do that on your pictures I see something like http://pattonuncovered.com/assets/images/p...onuncovered.jpg. This means it is looking for the picture in the public_html/assets/images folder and can't find it. If the file actually in the folder were names PattonUncovered.jpg it would also not work in this case. If you go to cPanel and select Fine Manager at the top you can clik on the different flders to get into the /assets/images folder and be sure that the files are there. If they are not then they didn't get uploaded correctly and you should try sending them again. IM me if you need help and we'll see what we can do to fix it. I am not seeing your site with the domain name right now so it has not propagated fully. That can make a difference on graphics as well.
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