TCH-Don

Don't worry about it it can be confusing when you are starting out for the first time with all the unfamiliar terms and things to do. But once you get a page successfully published you will be able to concentrate on building your site. Let us know if you need help when you get that welcome e-mail. And don't forget the setup for an ftp program or whatever you are going to use ftp.your-tch-domain remote directory: public_html passive mode; yes

Laugh

Welcome to the forum, milleniumgoddess

Welcome to the forums, qman

Sour

Wayne when you click on a zip file name (not the icon) in file manager do you see a menu at the right with an option to extract the file?

Welcome to the forums FSUGAL

Welcome to the forum Serge I assume your config file connects to your database are you using host: localhost database: yourCpanelName_databaseName user: yourCpanelName_databaseUser password: mypassword Its just a guess.

I have more than 20 forwards thats why I back them up through cpanel>backup>download alias (forwards) If I need to restore its just a few mouse clicks.

Time

Dori if you do not see the login you do have to have javascript enabled.

Welcome to the forum and the family Justin I have not heard of this happening. When the techs get this straightened out you can go into your cpanel>backup and download email alias for your own backup and if need be upload them in the same place. you can also Download a home directory Backup to have a backup of your web site files including e-mail And don't forget database if you use them.

Ok, but did you open the help desk ticket about your domain? in the welcome e-mail you will see a number like 69.50.221.206 to access your cpane use http://69.50.221.206/cpanel and then type in your tch cpanel name from your welcome e-mail and the password this will take you to your cpanel for ftp use ftp.69.50.221.206 in your ftp program for the domain remember to add to the remote directory public_html And to view your site before the domain name works use http://69.50.221.206/~cpanelname

First if you have not done this please open a help desk ticket to the techs to find out why your domain does resolve yet. That is the proper method of support. This way there is a record that all techs can see. The numbers in your welcome e-mail is the ip address of your server and with that you can use an ftp program to connect to your account set the ftp up as ftp.your-server-ip/~your-cpanel-name remote directory: public_html user: your-cpanel-name passive: yes you can also open your cpanel by going to your-server-ip/cpanel and use your tch-cpanel name and password. After your domain resolves change the ftp log-in to ftp.your-tch-site

Whoops! where are my manors Welcome to the forum Pablo

You will need to open a help desk ticket

WOW! great photos, thanks for sharing

Thanks for the update it may help others

Place

Just goto your-tch-site.ext/your-forum-folder/install/update_to_latest.php

Chess

Hi Dori and welcome to the forums Let us know if you need any help.

Welcome to the forums Mike You can upgrade each of the two hosting accounts as needed by just opening a help deck tick.

Kathy I know many family member that are using Dodosmail it very easy to set up and use. As per the directions change the 2nd line to your e-mail and try the test.html file that comes with it which is a sample form. And you are all set.

I would search hotscripts for a file or directory lister.