arvind Posted August 21, 2003 Posted August 21, 2003 I did not get any mail after paying just got redirected to the orderthanks page is that ok or have I messed up ? Quote
TCH-JimE Posted August 21, 2003 Posted August 21, 2003 Hi, Account setup takes upto 12 hours, if you haven't recieved your welcome email by this time, please let us know. We don't offer instant activation Jim Quote
arvind Posted August 21, 2003 Author Posted August 21, 2003 Thanks but I was just a bit anxious and posted twice. You ppl are so nice unlike the Movable Type forums where you get half a dozen ppl yelling at you just cos u posted twice (but they are extremely helpful) ! Rock Sign Thumbs Up Quote
Head Guru Posted August 21, 2003 Posted August 21, 2003 I hereby allow you to post as many times as you like in the TCH forums. After all your family now! Quote
TCH-Don Posted August 21, 2003 Posted August 21, 2003 welcome to the family If you need help, there is alway some one here. We really are like family here, helping each other out when we can. Thumbs Up Quote
arvind Posted August 22, 2003 Author Posted August 22, 2003 Lol Thanks... Rock Sign Thumbs Up Um but its kinda over 12 hours since i signed up now ! Quote
TCH-Rick Posted August 22, 2003 Posted August 22, 2003 You need to open a Help Desk ticket and provide a name so we can look it up. Your account may be set up and the email didn't get to you or there could be a problem. In any case, we need more information to know for sure. Quote
442GlenwoodAvenue Posted August 22, 2003 Posted August 22, 2003 Hmm, I had the same problem this week. Signed up for an account Tuesday night. Within an hour I recieved two confirmations about payment. But 36 hour later, I had no e-mail with the account info (username and password). I turned in a help ticket this morning - and included the payment confirmation e-mails. TCH e-mailed me the account info I needed withint two hours. My experience so far - tch responds quickly when something goes wrong, and they have the necessary info. Hang in there. 442 Quote
442GlenwoodAvenue Posted August 22, 2003 Posted August 22, 2003 message removed - no longer relevant Quote
arvind Posted August 22, 2003 Author Posted August 22, 2003 *snif snif Ok will do Plz TCH activate my account and send me the email ! Um but BTW i never got an email (or was that the invoice I can't remember) Quote
TCH-Don Posted August 22, 2003 Posted August 22, 2003 When you signed up, did you use your isp email address? Quote
arvind Posted August 22, 2003 Author Posted August 22, 2003 *bump* Cmon ppl please help what do I do its now gonna be 2 days since I payed for the stuff ! Quote
TCH-Andy Posted August 22, 2003 Posted August 22, 2003 Arvind, The US will be just waking up at the moment, then we can chase it through fully. The ticket is in the help desk, and will be dealt with shortly. Andy Quote
Head Guru Posted August 22, 2003 Posted August 22, 2003 In all fairness to TCH the first official contact to our help desk took place at 2am last night. Your email has been resent. Thanks Quote
Head Guru Posted August 22, 2003 Posted August 22, 2003 I removed all your personal information from the thread. Just so you know. Quote
arvind Posted August 23, 2003 Author Posted August 23, 2003 Oh Crap I've messed up I signed up for domain name http://www.arvind-satya.com but in my welcome mail it has come as http://www.arvindsatya.com will I have to sign up a new domain or can some1 plz. correct/transfer it ! Oh and thanks Head Guru for removing all my personal info ! Quote
TCH-Rick Posted August 23, 2003 Posted August 23, 2003 I checked the whois records and see that the domain registration does have the dash. I have modified the domain on your account and you should be able to see the index of your page now. All the other information in your welcome email remains the same. Quote
arvind Posted August 23, 2003 Author Posted August 23, 2003 *phew Thanks so much I got so worried. My dad also got really pissed lol thanks a lot guys u've been really helpful and I look forward to many years of good hosting ! Rock Sign :hug: woooot Quote
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