New Account Fell Through Cracks?

[praybould]

Hi,

I ordered and paid (2Checkout.com) for a new account (std. reseller) on May 26th. I got the expected auto reply/welcome almost immediately, but haven't heard from tch with a user id and password - so that I can access the service and begin to set things up.

 

So a complete week has passed and I've gotten nothing. Despite 2 emails to accounts@ (May 29 and early this am) spelling out my situation.

 

I don't want to over react, but it's not looking good if this is how a company treats orders and future money. Is someone on this forum able to provide guidance on contacting a live person to look into this.

 

Regards,

 

Paul

:blink

[leezard]

support contact info can be found here

http://www.totalchoicehosting.com/web-host...ng-support.html

 

on that page is also the wats to contact support via several different instant messaging programs.

 

I had a problem like that logged on to AIM and it was resolved in a matter of minutes.

 

Hope that helps.

[TCH-Rick]

Send me a Private Message with your name, domain name, etc. and I will see if I can figure out what happened. You can also IM me at any of the services listed below.

[Head Guru]

We cant help you if we dont know who you are?

[praybould]

I suppose my username isn't associated with the account if the account doesn't exist, but it's been resolved with Rick's help.

 

Thanks Rick.

 

 

 

We wouldn't worry about what other people think of us if we realized how seldom they do.

[Head Guru]

Ok good deal..

 

I thought we had a lost family member there for a minute.

 

Welcome aboard.

[Lianna]

*YAY* Welcome Home!

 

(Rick Rocks!)

[Guest Guest_praybould]

I appreciate the help and warm welcome.

 

Paul

 

 

 

Through life we spend money we don't have to buy things we don't need to impress people we don't like.

 

Adolf Coors III

[TCH-Don]

Yea!

and welcome to the family Paul!