mporter88 Posted November 17, 2004 Posted November 17, 2004 Hello all. First of all, My experience with TCH has so far been great. All of my service tickets (not that many really) have been responded to and resolved quicker than I could have expected. The TCH people do their job efficiently and with good attitude. Very refreshing. I wish that I could inject some of that into my employees but...I think it is too late for most of them . Anyway...I am trying to get a new Blackberry 7290 to poll for emails on my wife's TCH mail server. I have tried many times and many ways through blackberry's web client software but have had no luck. My conversations with my service provider (cingular) consistantly (and probably automaticaly) point to the host (TCH) as the problem so I thought that I would post this and see if anyone has had any luck doing this and maybe could give me some instruction. I have verified that the port number set in the web client is the same as that on the server, other than that I am out of my depth and dont want to start messing with server stuff without guidance. Thanks in advance. Mike Porter.
mporter88 Posted November 17, 2004 Author Posted November 17, 2004 Nevermind....I set up a forwarder instead. Seems a better solution as the mail is recieved immediatly instead of having to wait for the blackberry webhost to poll the server. The original message is left on the server for later collection by my outlook. Perfect solution for me. Thanks
TCH-Don Posted November 17, 2004 Posted November 17, 2004 Welcome to the Family and your new home! And thank you for posting your solution, it may help others. We really are like family here. So if you need anything, just ask your new family! We love to help
TCH-Rob Posted November 17, 2004 Posted November 17, 2004 Mike, Glad you found a solution that works. Welcome to the forums and welcome home.
Head Guru Posted November 18, 2004 Posted November 18, 2004 I am a Blackberry user and am very happy with it's performance. Just wanted to give you a point of advice. Make sure you set the web client to automaticly delete emails after so many days. You would be so surprised how fast that 5mb of space can be used and if your out on the road and that 5mb of space is used you will no longer get forwarded emails to your blackberry. Bill
ace Posted December 3, 2004 Posted December 3, 2004 I sent you a PM about this problem. I work for RIM (maker of the Blackberry) and maybe able to help.
Head Guru Posted December 3, 2004 Posted December 3, 2004 Ace, Send this on to your R&D people. That little black plastic case that we all slide our BB's into simply STINKS. At the top there are two round looking indentations in the case. These scratch the top of the BB to no end. I am on my 4th BB and they have all done the same thing. I finally bought the leather case offered by Nextel. Bill
ace Posted December 3, 2004 Posted December 3, 2004 I work in R&D so your message has already been heard. Our design team is aware of this problem and is addressing the problem. You are right it really does stink. My Blackberry is the same. That is all I can tell you because of confidentiality. Have you checked out the new Blackberry? Thanks for using Blackberry Ace
sbghkqak Posted March 7, 2006 Posted March 7, 2006 Good Morning. I have found all the posts on this topic informative. I just want clarification on this issue. I came to the conclusion that it is easier and better to have my TCH emails forwarded (push) to my BB account verses setting up the BB to (pull) the emails from the TCH server. Is this a correct assumption? PS - I tried to set up my TCH hosted email accounts on my profile page with verizon for my BB service. It did not recognize my TCH user name and password. Tks-Chris
TCH-Tim Posted March 7, 2006 Posted March 7, 2006 (edited) I use a Treo650 with Verizon. From a concept point of view it's similar to the Blackberry. When I first got it I had the Verizon web client poll my POP accounts and then push the email to my phone. Then I found a different email client I could install on my phone that allows me to just poll the POP accounts directly, bypassing the whole Verizon server setup. Both ways work, but I prefer the latter. In theory, you should be able to do it either way, whatever works best for you. Or at least if your device doesn't let you do it, it's probably not a TCH issue. Edited March 7, 2006 by timhodge
TCH-Dick Posted March 7, 2006 Posted March 7, 2006 PS - I tried to set up my TCH hosted email accounts on my profile page with verizon for my BB service. It did not recognize my TCH user name and password. Tks-Chris I decided to give this a try and added the following details to the "Email Accounts" section of the blackberry web client. testaccount(AT)totalchoicehosting.com testaccount password It did not work at first, then I resent my Service Book and immediately begin receiving emails from the test account I setup. EDIT: I forgot to add, this option may not be available with your provider.
wayne Posted April 8, 2006 Posted April 8, 2006 I found that in the blackberry setup under account I have to enter name@**** not just name. Also are you saying that if you forward mail to the blackberry email account that the mail will also stay in the tch account? I thought mail forwarded meant that it does not also stay in the tch account. wayne
TCH-Bruce Posted April 8, 2006 Posted April 8, 2006 If you have an email account on your domain and you also forward that account to another address both the domain address and the place you forwarded to will receive the email. And yes, you have to use name@your-domain.ext to access your account
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