Your kidding right? This is a big joke and everyone is going to laugh out loud for like an hour? Give me a break.. We pay on average around here like 5 bucks a month. What does that work out to be, like 20 cents a day. Jesus, you can not even buy a cup of coffee for that. This makes me laugh when I see these types of posts.
I sit here and think outloud, wow. For $5.00 a month my site has been up for over 3 years and each month alertra tells me it has over 99.9% uptime. I have been hosted here for over 3 years, in that time I have had some issues with email and one issue with a file I could not delete from my site. Each time I have ever asked for help, they have bent over backwards to help me. If you really stop and think about this. If I submit one ticket and a tech that makes say like ten bucks an hour takes 30 minutes to work on my ticket., well totalchoice goes broke. You can bet me that they dont like having issues anymore than anyone else does.
You act as if these forums are "yours" to be controlled and run by your rules. The way I see it, totalchoice owns these forums and if they want to censor them, well they should be able to. But like bill kish told you your thread was not deleted. I read the damn thing when you posted it and its still there.
I think you should take your "money making" e-commerce site and go on your own dedicated server, this way you can have it all to your self and when it breaks you will see that totalchoice doesnt suck as bad as you say.
I also was on a server that was rebuilt. I got the same email you did. Big deal, they gave us a 12 hours window of down time. Personally my site was only down for 4 hours, guess you got unlucky.
My point here is this. If you want better support quit your moaning about, stop moaning and move on pal. Hell, it leaves more room on the servers for my accounts. Any time I have EVER had a problem that I want to "talk" to someone. I fire up my Instant Messenger and it takes me all of TWO FRIGGIN MINUTES to talk to either a manager or bill kish direct.
Go bark up someone elses tree, cause your not going to get any better than TCH.
3 Years and LOVING IT.